This is SOOO important and needs to be made a priority. I have had so many no/call no/shows for services because I don't have prices attached to a service to avoid confusion for clients when a consultation is needed prior to determine the appropriate price. This is extremely frustrating.

Just had a LONG checkout with a guest who was insistent that she was charged when booking the appointment. All I could do was wait patiently until she verified that the money never left her bank account. It is painful, and there is literally nothing I can do except stand and wait for them to see for themselves. Clarity on this for guests would be wonderful!

I have at least one person per week who INSISTS they already paid because of online booking. Clarity in this would save all of us lots of trouble in trying to find the transaction that doesn't exist.

The prices being shown on online booking often makes the client think they are being charged right then and there. There is a tiny blurb about how the CC isn’t going to be charged but most people overlook that. There needs to be an option to switch this off. I’m running ads and it’s losing me clients on the back end

I can't even tell you how many almost arguments we've had and people pulling up their bank info looking back to see if they were charged, It is awkward and uncomfortably to everyone involved including other customers. Do you think these people rebook with us after having such a negative experience?

Same. Unnecessary confusion for clients!