Still desperately waiting for this update. 5-star reviews are priceless on Google but worthless on Boulevard.

A lot of great ideas, but why should we have to spend for additional bolt-on apps or print out cards with QR cards. There is enough here for Boulevard to make an update. Instead, they keep rolling out enhancements that generate more revenue for them. I am so fed up. Time to write the C-Suite on this and a bunch of others. We just learned that there are no way to track workflows or encounters between staff members (e.g., please order XYZ for patient ABC). So, we are using post-it notes. It is like being in the dinosaur age. I could go on, but they are not helping practices here. When I ask them and speak to a live agent, I am told to get an intermediary app (Zapier) that talks to BLVD and then an app that talks with the intermediary app (workflow). Crazy.

I actually turned off the Boulevard reviews since we then ask them for google reviews. I don't want them to forego the Google thinking they already did it.

I go to a local business that uses Meevo and they send a text that routes to a google review after every appointment. This is do-able.

Please do this ASAP. We have hundreds of good reviews that no one can see.

Google reviews are the only reviews the general public sees and are the only ones a business cares about. Please do this.

Agreed...there needs to be a way to lead them to google!

I love the idea of getting more Google reviews. I just want to make sure I catch bad ones before they get to Google. We get to help recover many service failures through the Boulevard ratings. I would just like to get more publicity for the positive reviews.

I agree, but the issue is not that it doesn't take the customer to leave a google review, but that it is not a prominent pop up. The customer needs to scroll down and see it in small type size. It makes no sense to me that Boulevard would build it this way and not make a simple change that would be a game changer for everyone on the platform.

This needs to happen ASAP! Would be a GAME changer for our business.

The client clicks on 5 star rating, this should serve as a trigger and leads to google review link for them to write the actual message.

Clients probably would not want to leave the review two times.

Google review tab should be large and easy to see.

Please address this need ASAP!

I completely agree. We much prefer the ratings going to Google first. We are getting so many amazing five star reviews and incredible feedback, but they only stay in house that doesn't help us when it comes to attracting new clients. It would be super helpful if it was more obvious and either the language that sent out about the ratings or if the button to push to Google was bigger so it was obvious that they had to do that next step please make this a priority to update.

Reviews are very important to any business. If we are asking or requesting a review it should be put where it is more helpful in growing a business. Such as Google. From my understanding no one other than the company and team members can see the review, not clients or potential clients. Please consider this change. It does mean a great deal.

Its so frustrating to see so many amazing reviews go to waste, where we can only screenshot and share to socials. Google reviews are so critical and these internal reviews just go nowhere.

We have AMAZING reviews but unfortunately they're not seen by anyone! This really makes no sense.. They should be visible for potential customers to see. Surely this is a fairly easy fix for Boulevard. Wouldn't you want our businesses to be promoted? LETS FIX THIS ASAP

We have so many 5-star reviews on boulevard, but I desperately need them on google, they are much important there. I hate chasing down clients to leave another review when they already took the time to leave a review on boulevard. This really needs fixed

I totally agree! Now i have to chase clients down to ask them to leave the same review. If anything i've gotten LESS reviews since switching to boulevard this is absolutely ridiculous. THIS NEEDS TO BE FIXED

This is absolutely essential and top priority! I'm currently having to ask our reviewers to copy and paste their review to google. We've actually done demos with other platforms and this was one of the things that made us consider switching (other systems offer Google review requests, or allow you to customize your review request with the link of your choosing). PLEASE implement this! Our number of Google Reviews doesn't reflect our success and we would love to get the word out to our community through positive google reviews.

This needs to be implemented! The 5-star reviews we can only see aren't helping us. I was told that switching to Boulevard would improve our SEO, but that hasn't been the case at all.