7134 results found
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153 votes
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Waitlist Automatically Reach Out To Clients When There Is An Opening
Once I get a list of people on my waitlist and there is a cancelation I would like a text to be sent out saying "Hello! We had an appointment at 2pm come available. First to reply Yes will book this appointment. If you're not free, please ignore this message."
153 votes -
Client app
it would be great if the clients had an app to log into to be able to see upcoming appointments and also move/cancel them if needed.
152 votesHey Folks! After reviewing some more, this request seems more focused on an app that clients would download to their devices. We're actively working on expanding our client-facing functionality, but we're going to start with a mobile-friendly browser experience before building out a mobile app. You can follow along on our progress for that client functionality here.
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150 votes
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Make the chat box moveable on the screen. Huge help!
When using the chat/help feature I have to exit out while I am helping customers. I would much rather be able to move it around. I have used this in other platforms and really liked it.
149 votes -
No show Prompt
When there is a repetitive customer that no-shows, can the system prompt us when scheduling the customer to let us know that the customer has no showed "x" amount of times so we can decide to make an appointment or decline the customer
149 votes -
Allow multiple product usages for each service
Many services require multiple products to be used, so allowing for more than one product to be used per service would allow for better inventory tracking
148 votes -
Ability to set and edit a voucher value at voucher creation
Offering businesses more flexibility to assign a cash value to vouchers
147 votes -
142 votes
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Duplicate Client Report
A report that pulls all the clients that have duplicate accounts so we can easily merge them without having to stumble upon their multiple accounts or search the client list to see duplicates
140 votes -
Cancel Appointment via Reminder Text
Clients are able to confirm their appointments through text, they should be able to cancel via text as well.
140 votes -
Desktop is great, App is stuck in the dark ages. Please add more desktop functions to app.
My technicians use an iPad and their iPhones every day. My scheduling assistant/receptionist is virtual and booking appointments via the BLVD professional app is absolutely brutal.
- Why can't they select the client, artist, and appointment and have it search the next available appointment? Instead, they're stuck swiping through 3-day increments. Ugh. :(
- Why do all appointments options show under a technician, even if it's not assignable to them?
- Why can't my technicians modify their schedule (change times available, not just blocking off times manually)?
- Why can't we see the forms the client filled out for their session via the app?
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139 votes -
Post Care Instructions
The ability to send your client post-care instructions at checkout would be great! Still handing out paper copies =(
134 votes -
product commissions by staff
Create a Products tab Just like how Boulevard has a Services tab under each staff member under the Manage section. This would allow custom settings of commissions based on products or categories of products. It's such a chore to manually calculate commissions for certain employees after switching to BLVD.
134 votes -
133 votes
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Mobile checkout with card present
for ease of use and to avoid CNP fee
131 votes -
Send a secure link to add credit card info from their client profile
For clients who reach out to the salon directly vs. booking online, adding a feature from the profile we create for them that sends a secure link (or sends when prompted) to add their cc info so we have it on file. This would support our booking and cancellation policies without having to ask them for their cc info over the phone, via text or email.
126 votes -
Block new clients from booking with certain providers
It would be helpful to be able to specify what stylists are willing to take new client online bookings. I have a few service providers that no longer want to take new clients. But don't want to get rid of online booking completely, because current clients like to schedule online with them. It would be helpful to have a setting where stylists can choose if they would like to be available for new online bookings.
126 votes -
Alert for Completed Intake Forms
A way to alert the front desk that a form for a client has been completed
124 votesHey folks! Today we released a related feature: the schedule view.
Accessible from either the Front Desk or Calendar views, you can select "Schedule" to view a list of any day's appointments and filter that list by the form's status. This will make it easier to see when staff or clients complete a form or chart, or who still has items outstanding. Learn more here, and we hope you enjoy!
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Pre and Post Treatment Forms
I suggest that you guys add pre and post treatment forms that can be automatically sent out prior to procedures and after the client checks out.
122 votes
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