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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7698 results found

  1. We would like for there to be an icon/button where we can search for a service/product/membership/package and it would display the price. There isn't an easy way to search for a service/product/membership/package and to find the price.

    213 votes

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  2. Option to select multiple photos to upload at once, rather than having to upload photos one at a time, which is very time consuming, especially when there are at least 5 photos to be uploaded.

    196 votes

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    Waitlisted  ·  14 comments  ·  Other  ·  Admin →
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  3. Pictures next to client's name to reckognize who they are and how they like their service

    190 votes

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    Waitlisted  ·  20 comments  ·  Admin →
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  4. At the very minimum, allow for a tag that would show when a client does not have a CC on file.

    190 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  5. I don't like taking peoples credit cards over the phone, but we require a credit card on file. I would love if we could send a link to their phone number so they can fill out credit card form.

    186 votes

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  6. It would be so helpful to have an icon on the appointment on the calendar page that shows if a client has NOT filled out all of their forms - rather than having to click into the client + their forms tab to see if they've filled them out every time.

    182 votes

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  7. Blvd is great from the admin side, but it's customer facing side is TERRIBLE. I need ya'll to prioritize fixing this.

    I switched to BLVD a year ago after a decade with booker. I made the switch because I needed some of the features that boulevard offers that booker didn't. BUT IT HAS COST ME SO MUCH IN BUSINESS. I get complaints and confusion from customers about the online booking every day. The BIG issue is not being able to see all the available times in one view. Instead, people have to select a time and get assigned to a…

    175 votes

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    Hey Asenath, thank you for all your feedback! We've noticed that you've left comments across several ideas, many of which relate to booking. We're doing a lot of research on the next iteration of self-booking right now, so our product team will be reaching out soon to schedule a call with you to gather more feedback.

    On average, our default scheduling settings drive significant efficiency and increase business' service sales 30% in the first year using Boulevard. That said, we're also aware that the factory settings don't work for every business, and might not be the best fit for your business. With the latest Precision Scheduling refresh at the end of March, we now have more options for configuring self-booking, like adjusting the number of available times we offer to clients. A member of our support team will be reaching out to work with you on how best to adjust…

  8. ability to add / upload client charts and forms that were previously treated under a prior booking system but have not been seen for an appointment under the new booking system. or overall ability to upload forms and charts without the need to attach to an appointment

    172 votes

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    Waitlisted  ·  21 comments  ·  Admin →
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  9. Since we provide aesthetic services and medical spa services. It would be helpful to turn off tip settings for specific services that it is not customary to tip on. For example laser hair removal or botox services. Having the check out screen bypass the tip setting for certain service would be help. A selection option on the service settings that says. "Turn off tipping for this services" would be helpful.

    169 votes

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  10. 167 votes

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  11. Report that shows a breakdown of which staff members have booked appointments with the appointment details included.

    166 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  12. it would be great if the clients had an app to log into to be able to see upcoming appointments and also move/cancel them if needed.

    161 votes

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    Hey Folks! After reviewing some more, this request seems more focused on an app that clients would download to their devices. We're actively working on expanding our client-facing functionality, but we're going to start with a mobile-friendly browser experience before building out a mobile app. You can follow along on our progress for that client functionality here.

  13. A report that pulls all the clients that have duplicate accounts so we can easily merge them without having to stumble upon their multiple accounts or search the client list to see duplicates

    160 votes

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    Waitlisted  ·  7 comments  ·  Admin →
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  14. Clients are able to confirm their appointments through text, they should be able to cancel via text as well.

    159 votes

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    Waitlisted  ·  16 comments  ·  Admin →
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  15. 158 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  16. Once I get a list of people on my waitlist and there is a cancelation I would like a text to be sent out saying "Hello! We had an appointment at 2pm come available. First to reply Yes will book this appointment. If you're not free, please ignore this message."

    157 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  17. Create a Products tab Just like how Boulevard has a Services tab under each staff member under the Manage section. This would allow custom settings of commissions based on products or categories of products. It's such a chore to manually calculate commissions for certain employees after switching to BLVD.

    153 votes

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  18. When using the chat/help feature I have to exit out while I am helping customers. I would much rather be able to move it around. I have used this in other platforms and really liked it.

    153 votes

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    Waitlisted  ·  8 comments  ·  Admin →
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  19. 153 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  20. Need E-scripts

    151 votes

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    Waitlisted  ·  21 comments  ·  Admin →
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