Desktop is great, App is stuck in the dark ages. Please add more desktop functions to app.
My technicians use an iPad and their iPhones every day. My scheduling assistant/receptionist is virtual and booking appointments via the BLVD professional app is absolutely brutal.
- Why can't they select the client, artist, and appointment and have it search the next available appointment? Instead, they're stuck swiping through 3-day increments. Ugh. :(
- Why do all appointments options show under a technician, even if it's not assignable to them?
- Why can't my technicians modify their schedule (change times available, not just blocking off times manually)?
- Why can't we see the forms the client filled out for their session via the app?
These are some of the major things that need reworked with the app.
Shannon Housley
shared this idea
-
Michaela Herron
commented
Harsh review- We just switched from Square and I'm shocked how outdated the BLVD app is. There are zero capabilities on it- the view is awful. I used to book clients on the go but now feel like I need to whip my laptop out to see properly. We need to be able to "squeeze" the screen to see the day larger or smaller not the toggle (XS, small, large, etc) that is actually crazy and so dated. Please consider changing this. I lived on my square app, even used it as a personal calendar so my employees knew when I was busy. If I had known how terrible the app is I would not have switched. The app is a major con and I would not recommend BLVD to anyone based of that alone.
-
Randi Quick
commented
In 2025 we need access to our system when on the fly. We switched from outdated Vagaro yet they offer some vital options that BLVD does not, such as a messaging platform and thre ability to operate our business when not in house. We need to be able to process all transactions, clients contact us all the time to book and buy packages.
-
Hey Folks! As of today, we have added form and chart functionality to the Professional App for all businesses with the forms add-on. Now it's easier than ever for your staff to add forms to an appointment or update critical client information, directly from their smartphone or iPad. To learn more about this functionality, check out this support article: https://support.boulevard.io/en/articles/8038055-forms-in-the-professional-app As always, we appreciate your feedback and look forward to hearing more from you.
-
Jami Jenkins
commented
yes!!!! I would love to see messages in the app, waitlist, product list and so much more
-
Sarah Richman
commented
This is SO SO SO important! Our therapists are so upset about the lack of app features.
