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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7134 results found

  1. It would be awesome, especially with the new photo mark-up capabilities to be able to upload multiple photos to a chart at once. Currently what have 10 individual photo upload boxes on all our charts to be able to gather all the necessary angles and priority areas. It's very time consuming and in consistent. Now that mark-up is here, It would be phenomenal if this was the next issue tackled to really come full circle when it comes to photos in the charts!

    122 votes

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    Waitlisted  ·  20 comments  ·  Admin →
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  2. We would love to be able to customize the loyalty program either through the program itself or with promotions. Like earn double points on service X or product Y. This would be a good way to help us promote slow sellers while ensuring that customers will be coming back to use their points.

    On a more permanent basis I would love to have higher points earned on my higher margin services to push people to book more of those.

    122 votes

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    Waitlisted  ·  24 comments  ·  Admin →
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  3. I noticed when clients go to book online they are first asked to pick a professional before picking the day in which they'd like to book. My biggest concern with this is that if a client needs a particular day but their usual tanner isn't scheduled and we do have an alternative tanner for that day, the client will be unaware they can still book that particular day.

    121 votes

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    Waitlisted  ·  21 comments  ·  Admin →
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  4. We have some clients that like to book out for 6+ months at a time. It would be great to have an option to print out the whole list of future appointments as opposed to only one at a time so the client can add them to their calendars.

    120 votes

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    Waitlisted  ·  18 comments  ·  Admin →
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  5. 118 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  6. If setting a recurring appointment, Boulevard should flag if one of those upcoming times is unavailable.
    Example: We set a recurring appointment for 12 visits at 1PM on Thursdays. If there are 2 Thursdays that are unavailable at that time, the business should be notified and unable to book those times.
    This would increase the efficiency when booking recurring appointments and prevent double booking from occurring. Our business heavily relies on batch booking sessions and consistently have 5-6 clients coming in/out at a time. If a team member has to book week by week for each client, it takes up…

    117 votes

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  7. Able to filter cancelled appointments or cancelled new clients so we can email those clients to try to get them in again!

    111 votes

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    Waitlisted  ·  19 comments  ·  Admin →
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  8. Bulk editing on services, products etc would be beneficial and save a lot of time.

    109 votes

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    Waitlisted  ·  22 comments  ·  Admin →
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  9. We need a way for clients and businesses to be able to book couples massages-Same room with 2 service providers at the same time

    109 votes

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    Waitlisted  ·  15 comments  ·  Admin →
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  10. ability to add / upload client charts and forms that were previously treated under a prior booking system but have not been seen for an appointment under the new booking system. or overall ability to upload forms and charts without the need to attach to an appointment

    108 votes

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    Waitlisted  ·  15 comments  ·  Admin →
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  11. When a client is prompted to leave a review after receiving service, if they choose a 5 star review, automatically take them to google to leave their review. Google reviews are much more valuable to our business. Also, allow the business to choose if only 5 star reviews automatically go to google reviews, or 4 stars as well. Anything below 5 stars (or as set by the business) should go to the boulevard review for feedback. We are getting many boulevard reviews and almost zero google reviews from your service. Should be the other way around to benefit us. Thanks!

    107 votes

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  12. Need E-scripts

    106 votes

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    Waitlisted  ·  12 comments  ·  Admin →
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  13. Setting conditions for offer codes.
    Example Spend X on X = X Discount
    150 or more on gift card = 10% off
    spend 100 on X product line = 15% off
    Spend 200 in Spa Category = $20 off
    We can do this in house but when making sales online, especially gift cards, we cannot have it apply to all gift cards. setting a condition would be helpful

    103 votes

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    Waitlisted  ·  12 comments  ·  Admin →
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  14. Ability to tie waitlist to business hours/published schedules

    103 votes

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    Waitlisted  ·  15 comments  ·  Admin →
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  15. Hello,
    When a client books for someone else like their spouse, sibling, or friend, and books the appt under their own name, it would be really nice o be able to switch the names/info without cancelling the appt. Cancelling is such a hassle when the guest is right in front of you and we need to make a quick change before they go back with their provider.

    We also like to keep notes on our guests for future reference on massage and skin care protocols, cannot link notes to the right profile if we cannot switch the names.

    thank you…

    103 votes

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    Waitlisted  ·  11 comments  ·  Admin →
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  16. 98 votes

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    Waitlisted  ·  16 comments  ·  Admin →
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  17. When clients have expired cards, having the system be able to automatically update the expired cards would make the business run smother.

    97 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. I do not want to give staff access to all reporting. It would be great if they had access to see their tips at the end of the day. This would be great to see a tip report on the mobile app as well.

    96 votes

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    Waitlisted  ·  9 comments  ·  Admin →
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  19. Currently an appointment shows as completed if we charge them per the cancellation policy. the BLVD process is to click the cancel button and then document the appt as either late cancellation or no-show, upon which we are asked if we want to charge the customer. Charging the customer should happen, per the policy, but the appt status should remain No-Show or Late Cancel.

    96 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. 95 votes

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    Waitlisted  ·  14 comments  ·  Admin →
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