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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7156 results found

  1. A way to alert the front desk that a form for a client has been completed

    130 votes

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    Hey folks! Today we released a related feature: the schedule view.

    Accessible from either the Front Desk or Calendar views, you can select "Schedule" to view a list of any day's appointments and filter that list by the form's status. This will make it easier to see when staff or clients complete a form or chart, or who still has items outstanding. Learn more here, and we hope you enjoy!

  2. We have some clients that like to book out for 6+ months at a time. It would be great to have an option to print out the whole list of future appointments as opposed to only one at a time so the client can add them to their calendars.

    125 votes

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    Waitlisted  ·  20 comments  ·  Admin →
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  3. If setting a recurring appointment, Boulevard should flag if one of those upcoming times is unavailable.
    Example: We set a recurring appointment for 12 visits at 1PM on Thursdays. If there are 2 Thursdays that are unavailable at that time, the business should be notified and unable to book those times.
    This would increase the efficiency when booking recurring appointments and prevent double booking from occurring. Our business heavily relies on batch booking sessions and consistently have 5-6 clients coming in/out at a time. If a team member has to book week by week for each client, it takes up…

    126 votes

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  4. It would be awesome, especially with the new photo mark-up capabilities to be able to upload multiple photos to a chart at once. Currently what have 10 individual photo upload boxes on all our charts to be able to gather all the necessary angles and priority areas. It's very time consuming and in consistent. Now that mark-up is here, It would be phenomenal if this was the next issue tackled to really come full circle when it comes to photos in the charts!

    124 votes

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    Waitlisted  ·  21 comments  ·  Admin →
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  5. Our clients are getting SO FRUSTRATED having to re-type their name, DOB and that date on every form at check-in. These should really auto-populate once assigned to the client. I know it's definitely possible, as I created out forms on Form Designer on our old software and those auto-populated.

    124 votes

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  6. Currently, Boulevard categorizes sales into Services and Products. It would be incredibly helpful if Products could be further divided into two categories for more precise reporting. For example, in an aesthetic practice, we sell physical products that clients take home, such as skincare and hair care items. We also sell in-office products, like injectables, that are used on the client during their visit. Having separate categories for these would improve tracking and reporting efficiency!

    123 votes

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  7. We would love to be able to customize the loyalty program either through the program itself or with promotions. Like earn double points on service X or product Y. This would be a good way to help us promote slow sellers while ensuring that customers will be coming back to use their points.

    On a more permanent basis I would love to have higher points earned on my higher margin services to push people to book more of those.

    123 votes

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    Waitlisted  ·  24 comments  ·  Admin →
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  8. Bulk editing on services, products etc would be beneficial and save a lot of time.

    123 votes

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    Waitlisted  ·  26 comments  ·  Admin →
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  9. We would like for there to be an icon/button where we can search for a service/product/membership/package and it would display the price. There isn't an easy way to search for a service/product/membership/package and to find the price.

    122 votes

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  10. I noticed when clients go to book online they are first asked to pick a professional before picking the day in which they'd like to book. My biggest concern with this is that if a client needs a particular day but their usual tanner isn't scheduled and we do have an alternative tanner for that day, the client will be unaware they can still book that particular day.

    121 votes

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    Waitlisted  ·  21 comments  ·  Admin →
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  11. We offer seasonal services, and we just had someone schedule our fall Pumpkin Spice service in January. It would be nice to limit the calendar time that these services are available to be booked.

    120 votes

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    Waitlisted  ·  33 comments  ·  Admin →
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  12. 119 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  13. Able to filter cancelled appointments or cancelled new clients so we can email those clients to try to get them in again!

    114 votes

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    Waitlisted  ·  20 comments  ·  Admin →
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  14. Option to select multiple photos to upload at once, rather than having to upload photos one at a time, which is very time consuming, especially when there are at least 5 photos to be uploaded.

    113 votes

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    8 comments  ·  Other  ·  Admin →
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  15. Service bundles - have the ability to have multiple services in one service booking, and for the services to be with different service providers.

    i.e. "pamper package" books services in package back to back...
    10:30am mani - SP 1
    11am facial - SP 2
    12pm massage - SP 3

    113 votes

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    Waitlisted  ·  23 comments  ·  Admin →
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  16. We need a way for clients and businesses to be able to book couples massages-Same room with 2 service providers at the same time

    112 votes

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    Waitlisted  ·  21 comments  ·  Admin →
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  17. Setting conditions for offer codes.
    Example Spend X on X = X Discount
    150 or more on gift card = 10% off
    spend 100 on X product line = 15% off
    Spend 200 in Spa Category = $20 off
    We can do this in house but when making sales online, especially gift cards, we cannot have it apply to all gift cards. setting a condition would be helpful

    110 votes

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    Waitlisted  ·  15 comments  ·  Admin →
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  18. Hello,
    When a client books for someone else like their spouse, sibling, or friend, and books the appt under their own name, it would be really nice o be able to switch the names/info without cancelling the appt. Cancelling is such a hassle when the guest is right in front of you and we need to make a quick change before they go back with their provider.

    We also like to keep notes on our guests for future reference on massage and skin care protocols, cannot link notes to the right profile if we cannot switch the names.

    thank you…

    104 votes

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    Waitlisted  ·  11 comments  ·  Admin →
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  19. We would like the option to modify the text in the Review Request window. This will allow us to redirect our Clients to other platforms in which to leave a review. Such as our google profile.

    Currently, the review request redirects to boulevard and we would like an option to customize this.

    103 votes

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    Waitlisted  ·  12 comments  ·  Admin →
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  20. Ability to tie waitlist to business hours/published schedules

    103 votes

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    Waitlisted  ·  16 comments  ·  Admin →
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