8467 results found
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Adjust offer code value for different totals and purchase items
Setting conditions for offer codes.
Example Spend X on X = X Discount
150 or more on gift card = 10% off
spend 100 on X product line = 15% off
Spend 200 in Spa Category = $20 off
We can do this in house but when making sales online, especially gift cards, we cannot have it apply to all gift cards. setting a condition would be helpful113 votes -
Boulevard AI Receptionist
We are switching from Mindbody which has an AI feature built in which we have used tremendously. The AI answers missed calls via text scheduling, rescheduling, or answering questions. It can be built into the practice website to have an extra scheduling option. This feature schedules appointments totally of $5,000+ for us each month when we are closed or on another line with a client.
110 votes -
Inventory Tracking Enhancement: Lot Numbers and Expiration Dates
This feature would introduce the ability to track lot numbers and expiration dates for inventory items. Currently, the system only allows input of quantities, SKU/UPC, pricing, cost, category, and brand information. The proposed enhancement would:
- Add fields for lot numbers and expiration dates in the inventory management system
- Enable tracking of products by lot, improving traceability
- Allow for better management of perishable or time-sensitive inventory
- Facilitate easier recalls or identification of expired products
- Enhance reporting capabilities to include lot and expiration information
This feature would be particularly beneficial for businesses dealing with perishable goods, pharmaceuticals, or any products where batch…
108 votes -
Waitlist only available on days with published schedules
Ability to tie waitlist to business hours/published schedules
108 votes -
Switch guest name
Hello,
When a client books for someone else like their spouse, sibling, or friend, and books the appt under their own name, it would be really nice o be able to switch the names/info without cancelling the appt. Cancelling is such a hassle when the guest is right in front of you and we need to make a quick change before they go back with their provider.We also like to keep notes on our guests for future reference on massage and skin care protocols, cannot link notes to the right profile if we cannot switch the names.
thank you…
108 votes -
Auto update expired cards
When clients have expired cards, having the system be able to automatically update the expired cards would make the business run smother.
103 votes -
Ability to view completed forms as a client
Ability for clients to view their completed form submissions
101 votes -
Tip reports for staff on mobile
I do not want to give staff access to all reporting. It would be great if they had access to see their tips at the end of the day. This would be great to see a tip report on the mobile app as well.
101 votes -
Count No-Show & Early Cancellations in Client History even when charged per cancellation policy
Currently an appointment shows as completed if we charge them per the cancellation policy. the BLVD process is to click the cancel button and then document the appt as either late cancellation or no-show, upon which we are asked if we want to charge the customer. Charging the customer should happen, per the policy, but the appt status should remain No-Show or Late Cancel.
101 votes -
99 votes
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Front Desk Screen Should Indicate If Consents/Paperwork Hasn't Been Completed.
It would be very helpful if the Front Desk screen that shows patients where they're at in the Queue indicated if there was still paperwork/consents pending.
98 votes -
Better Inventory Reporting
Would love a detailed report for inventory. One that shows you "hot & cold" inventory or inactive inventory.
Examples:
- listing products from most purchased to least purchased.
- A report that shows inactive inventory. No sales and no inventory adjustments made during a specific time period.
Currently the only way to do this is by clicking each individual product in inventory to show "last purchased on, last inventory update on etc." Different reporting options for inventory would be so helpful in keeping inventory in line with current demand regarding the set max and mins.
98 votes -
97 votes
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97 votes
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Make it possible to send out automated messages with pre and post appointment instructions based on appointment type.
Make it possible to send out automated instructions based on appointment type. For example, pre-appointment instructions for hair removal, and then post-appointment instructions telling them how to report any issues. Right now we have to hand them paper to give them written instructions, or send it by hand.
96 votes -
alert the provider when clients reschedule
Providers get notified when clients book, but not when they just reschedule their appointment. It'd be helpful to get a notification.
96 votes -
More flexibility with offer rules
We want to make offers like "15% off combo services" but the current offer system lets you add items to the offer inclusion but does not give you specific rule flexibility to say it must be at least a service from " this category AND that category"
The programming behind adding more flexible logic to the offers shouldn't be difficult, it is just a matter of a few more logic gate parameters.
We would have it be done at checkout but we had to do 100% deposits since we cannot do a specific booking deposit amount for an appt. So…
96 votes -
Google Reviews Flexibility
I’d love to see Boulevard introduce more flexible, Podium-style review flow settings—specifically the ability to direct clients straight to Google without internal screening.
Right now, the current workflow adds friction at a critical moment:
Clients are first asked to complete an internal survey
Then must find and click a small “Leave a Google Review” button
Then repeat the process again on GoogleThis multi-step experience significantly reduces conversion. Even highly satisfied clients drop off.
From a modern reputation management perspective, the goal should be frictionless, one-tap review generation at peak satisfaction—not added steps.
In our practice, we consistently receive 5-star…
95 votes -
Change the Link for Google Review Requests
The link requires the person to have a Google account. Also it does not take them to the correct place. This should be a link that goes directly to the review page. Please add this option!!! The only current option is to go to the place id for Google. Instead, this link should connect directly to the review page. This would also allow people without a Google email and account to go directly to the page. The way it is now it asks the person to sign into their Google account.
95 votes -
Provide more details for disputed transactions
The details for disputed transactions are very puny. There should be more information on what the bank has provided, the actual end result (did I get the money back, did I lose it forever?) What other charges are associated with the dispute. Dates that all of those charges hit my account, etc...
95 votes
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