7156 results found
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98 votes
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Auto update expired cards
When clients have expired cards, having the system be able to automatically update the expired cards would make the business run smother.
97 votes -
Tip reports for staff on mobile
I do not want to give staff access to all reporting. It would be great if they had access to see their tips at the end of the day. This would be great to see a tip report on the mobile app as well.
97 votes -
Count No-Show & Early Cancellations in Client History even when charged per cancellation policy
Currently an appointment shows as completed if we charge them per the cancellation policy. the BLVD process is to click the cancel button and then document the appt as either late cancellation or no-show, upon which we are asked if we want to charge the customer. Charging the customer should happen, per the policy, but the appt status should remain No-Show or Late Cancel.
97 votes -
95 votes
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95 votes
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More flexibility with offer rules
We want to make offers like "15% off combo services" but the current offer system lets you add items to the offer inclusion but does not give you specific rule flexibility to say it must be at least a service from " this category AND that category"
The programming behind adding more flexible logic to the offers shouldn't be difficult, it is just a matter of a few more logic gate parameters.
We would have it be done at checkout but we had to do 100% deposits since we cannot do a specific booking deposit amount for an appt. So…
92 votes -
automatic confirmation text sent to clients booked the same day or 24 hours with no email on file
automatic confirmation text sent to clients booked the same day or 24 hours before appointment with no email on file. or a button/tab to click to send out the text
91 votes -
Better Inventory Reporting
Would love a detailed report for inventory. One that shows you "hot & cold" inventory or inactive inventory.
Examples:
- listing products from most purchased to least purchased.
- A report that shows inactive inventory. No sales and no inventory adjustments made during a specific time period.
Currently the only way to do this is by clicking each individual product in inventory to show "last purchased on, last inventory update on etc." Different reporting options for inventory would be so helpful in keeping inventory in line with current demand regarding the set max and mins.
88 votes -
Block clients from booking with specific service provider
Some service providers prefer not to provide services for specific clients, but they are welcome to book with others. If there was a block function, we would not have to manually change appointment times/dates on other schedules.
88 votes -
Wait list should not be available for days the particular staff are not scheduled or booked.
It should only show provider potential availability for times that are already scheduled booked for a staff member.
88 votes -
Ability to automatically send reports
Ability to specify automated sends of reports i.e. owners/managers receive weekly sales report
86 votes -
Ability to view completed forms as a client
Ability for clients to view their completed form submissions
85 votes -
Inventory Tracking Enhancement: Lot Numbers and Expiration Dates
This feature would introduce the ability to track lot numbers and expiration dates for inventory items. Currently, the system only allows input of quantities, SKU/UPC, pricing, cost, category, and brand information. The proposed enhancement would:
- Add fields for lot numbers and expiration dates in the inventory management system
- Enable tracking of products by lot, improving traceability
- Allow for better management of perishable or time-sensitive inventory
- Facilitate easier recalls or identification of expired products
- Enhance reporting capabilities to include lot and expiration information
This feature would be particularly beneficial for businesses dealing with perishable goods, pharmaceuticals, or any products where batch…
83 votes -
Provide more details for disputed transactions
The details for disputed transactions are very puny. There should be more information on what the bank has provided, the actual end result (did I get the money back, did I lose it forever?) What other charges are associated with the dispute. Dates that all of those charges hit my account, etc...
83 votes -
Manager/owner features on mobile app
We need a manager view available in the mobile app so that we may quickly adjust schedules in the app, which is something we could do in booker mobile. For example, if a barber calls in sick and we are not near a computer, we need to update the schedule. We would like to make back-office functions more accessible on mobile. It is not easy to navigate the desktop UI on a mobile device.
82 votes -
Incomplete Forms Alert
Internal alert/pop-up for incomplete forms, similar to past due Memberships functionality.
81 votes -
Flat Rate Commission
Would like the option to report on flat rate commissions instead of %
81 votes -
Contact Center Notifications
Staff will be notified when a new message comes into the message center
80 votes -
have an icon on the calendar page signaling that there are forms that need to be filled out
It would be so helpful to have an icon on the appointment on the calendar page that shows if a client has NOT filled out all of their forms - rather than having to click into the client + their forms tab to see if they've filled them out every time.
79 votes
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