8133 results found
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Notification for bad reviews
A notification sends via email when a bad review is left on the email receipt.
74 votes -
Ability to send an invoice to a client for payment
It would be helpful to have an option to send a client an invoice to complete payment at a later date. We would use this in our clinic for product purchases.
72 votes -
Notify of low stock inventory
Notify of low stock items
72 votes -
Manually Push/Force Text Appointment Confirmations
We would like to see an option to manually push/force text appointment confirmations. We currently have text confirmations set to go out 2 days prior to the scheduled appointment. If clients do not confirm via text or email, the front desk will then call the client the day before to confirm their appointment.
With our previous scheduling system, our front desk staff was able to manually send out text confirmations each Saturday for appointments scheduled for Monday & Tuesday. With BLVD, the text confirmations for appointments scheduled on Monday go out Saturday evening and confirmations for appointments scheduled on Tuesday…
72 votes -
Alert online bookers that the credit card entered will not be charged at that moment, but just held on file
Clients always think that they have pre-paid for the appointment because they recall entering their credit card. They just start walking out the door after the appointment. We have to stop and tell them that they need to sign and approve the charged before we actually can charge the credit card.
72 votes -
Before/After Photo Ghosting
Have an overlay "ghost" of the before photo so you can get the exact angle for an after photo. Or a ghost template for photo angle consistency
71 votes -
Form Direct Link
Would like the ability to choose a direct link for forms instead of only in client notifications and manual send from appointment edit.
71 votes -
Granular permissions
More refined permissions, beyond the current "Manage Business" or "Manage Location" tabs access level. They need the ability to grant permissions for specific tasks within this tab. For example, a business may want to permit a team member to manage inventory levels but restrict access to product creation, employee management, or other sensitive areas.
This granular control would enable businesses to delegate responsibilities accurately while safeguarding critical operational aspects.
70 votes -
Ability to purchase a gift card that has vouchers attached to it
Instead of giving a gift card for a dollar amount clients can purchase a gift card that is tied to vouchers/ specific treatments.
69 votes -
Add Class Pass Integration
We have clients that book through class pass - it'd be great if those could integrate and sync with Boulevard to ensure we aren't double booked.
69 votes -
Recurring Blocked times
Recurring blocks should have how often they repeat noted on them. Also, the ability to create recurring blocks should allow for specific dates. Ex: a block is placed on the first Tuesday of the month. Instead of a block recurring every 4 weeks, there should be an option for the block to repeat on the first Tuesday of every month following.
69 votes -
Show Time Checked In And Time When Checked Out- Track How Long Services Are Taking
It would be helpful to have it log when the client checks in as arrived or in service to when they get checked out so as owners we can see on average how long each service is taking each one of our employees and we can adjust the service to match that.
69 votes -
Alert for Clients with Past Due Balance
Alert on client profile that states when they have a past due balance and the total past due balance as well as a way to send out monthly balance due invoices to clients.
68 votes -
collecting credit card before booking
When people call to book and it is done on the business side, there's no way to collect credit card info BEFORE booking the appt. You have to finish booking it (which notifies them) and then go back to the persons account and add in CC info. There needs to be an option to collect a CC before we finish the booking process. We need to have CC info for our cancellation policy. We used to be able to do this with square but BLVD does not let us. It is kind of pointless to ask for the CC after…
68 votes -
Option to add retail products to packages
Would like to be able to add retail products to packages.
example: Double process service package that includes initial lightening service, followup gloss/toner 3-4 weeks out, an in salon bonding strengthening treatment, and a take home travel size shampoo/conditioner.
This is helpful in introducing professional salon product to clients who may not have tried it yet,
Insurance that the client is using professionally prescribed products supporting their investment in hair color services,
Coming back with healthier hair to work with
Clients will then come back and purchase full size product once they are hooked
68 votes -
gift card
Please allow the gift card purchased to be attached to the recipients account or create a new account for recipient instead of attaching the gift card to the purchasers account
67 votes -
Ability to add a note when adding account credit or a voucher to someone's account
When manually adding account credit or vouchers to a client's account it would be nice to have the ability to add a note to describe why they're being added. Sometimes they're due to previous circumstances or customer service, so adding the reason would be helpful for questions in the future
67 votes -
Customize Service Provider Priority in Online Booking
"Customizing and optimizing first available - we would like new clients or those who don't have a preference in stylists to be placed with our [newer] stylists with the least filled book."
67 votes -
Show time of arrival
It should show the time they arrived. Useful for coordinators if anything happens and we need this information.
67 votes -
Front Desk Screen Should Indicate If Consents/Paperwork Hasn't Been Completed.
It would be very helpful if the Front Desk screen that shows patients where they're at in the Queue indicated if there was still paperwork/consents pending.
66 votes
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