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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7197 results found

  1. We have some people confused by pricing since not every service is taxable. It would be helpful to show after tax pricing for services in the online booking widget.

    1 vote

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  2. Would be a great way to allow businesses to recoup the marketing costs associated with the marketing campaign in a way that hopefully makes sense to service providers.

    1 vote

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  3. Ability for clients to review their client notes within a portal or other online resource

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  4. Auto apply offer codes that are valid for members with clients who have had memberships shared with them.

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  5. 1 vote

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  6. Have price changes show up when clients are paying for future notice

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  7. 1 vote

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  8. The business would like the ability to have one profile with multiple users as they only have one computer and said it is not realistic that each person sign out and then sign in when checking a client out.

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  9. The business would like to be able to have the option to make font Bold or not Bold in certain areas.

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  10. Needs a feature to have a secure webchat with clients

    1 vote

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  11. 1 vote

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  12. In the old platform my work used, we were able to upload client's info, despite something like an e-mail address being invalid, which would allow the information to be saved. It would be really nice to be able to update and save the CT's information, despite there being something wrong in their information, like the email. As it stands now, I'm unable to update some CT's info due to invalid information which, truthfully, is more than frustrating. Whilst on that subject, our old program altered us when it was someone's birthday so we could apply a b-day discount at check…

    1 vote

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  13. Often times there are the same functions between the manage & settings tabs - combining these into one tab would help us not have to flip flop between the two to find what we are looking for as they sometimes serve the same purpose, but sometimes have different options!

    1 vote

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  14. 1 vote

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  15. I have had several Different kinds of scheduling software and never ever have I had an Issue where a canceled appt or a rescheduled appointment be sent a reminder. It's unbelievable this is happening. How unprofessional it makes us look when we have people show up for appointments because they are confused.

    1 vote

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  16. The business would like to choose which reason, by default, timeblocks are created as. Currently, unless otherwise specified, the reason will be set as 'Personal'. This can be easily missed which results in skewed Utilization % tracking.

    Common use-cases for timeblocks are for meal breaks, training, meetings, or 'catch-up time' if the current client is taking longer than anticipated. These would be considered 'Business'. (Staff utilization shouldn't be penalized for meal breaks and the other reasons are business-related.)

    Better yet, have NO timeblock reason chosen by default and make the user select one before saving.

    1 vote

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  17. Guests get confused at the confirm visit button, the button should say confirm price and then add tip. if the wheel isnt broken don't try to fix it

    1 vote

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  18. Seems like clients are passing on the waitlist option because of requiring a credit card to request a spot on the waitlist. They don't have an actual appointment yet so asking for a credit card feels weird. It would be nice to have the option to pick and choose what requires a credit card?

    1 vote

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  19. Be able to select a date range in the payment processing report., sometimes the months overlap 1 or 2 days and need to download both months to merge them is extra work.

    1 vote

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  20. The. business would like the Professional App to be supported on Tablets. Right now it only works on mobile devices.

    1 vote

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