8144 results found
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appointment reminders for multiple start times
A guest with multiple appointments in one day should receive a confirmation with the start time of each service. This should also be true for "guest" and "guest of this guest". This has caused MAJOR issues for guests who think they have their appointments booked a certain way, and then are shocked when they arrive to the spa.
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1 vote
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audience filter location
Currently you can only select staff in the "provider was or provider was not" audience filter if you are in the assigned location for that staff in the dashboard. Since the client list is central and not location specific the filters should be the same so I don't have to toggle between locations to build staff based audiences.
1 vote -
coded receipts
Ability to have coded receipts or super bills. This would allow me to input CPT codes, EIN number, etc. that is needed for patients to get reimbursement from their insurance companies. They submit these super bills to insurance. It's a big hassle not to have this feature.
1 vote -
providers should receive a text notification for ALL services
Currently, if an appointment is scheduled on one provider, and it is moved to another provider, the new provider does not receive any notification that they have just received a new appointment on their calendar. This can cause a huge risk because if the provider is not notified they have a new booking ON THEIR CALENDAR, regardless if it was already booked for the business, that provider may not know to come in for the service. There should not be a "work around" that providers need to be constantly checking their schedules throughout their day, most people working in this…
1 vote -
view and edit permission for other's appointments
There should be a "view and edit" permission for other's appointments instead of just "view, edit, and create" so that staff can take appointments to checkout and modify as needed but cannot create new appointments for others.
1 vote -
Customize AWAY message schedule
Would love to be able to to set/customize a schedule for the AWAY messages.
1 vote -
Membership vouchers
grant one time vouchers along with other perks via membership without having to sell these on time vouchers as a package
1 vote -
product-specific commission override” (so you can set certain products to 0% commission instead of clearing it per sale).
“product-specific commission override” (so you can set certain products to 0% commission instead of clearing it per sale).
1 vote -
For monthly memberships, clients should continue to be charged their regular monthly payment. We offer a one-time complimentary service as p
For monthly memberships we offer a few one-time complimentary services as part of the membership, and it was great that the free perk was automatically added as a voucher to their profile. However, the issue is that the system is currently adding the free perk every month, when it should only be applied once at the time of sign-up.
1 vote -
edit rating request page
I would like the ability to edit the page shown after a rating is submitted where they are linked to google/facebook to change the appearance and language.
1 vote -
Manually send forms
Create a pending forms area (in the patient's forms and charts tab at the top) with pending forms and the ability to click "resend" and date sent.
1 vote -
Show block time on app
Show block time on app - should be no reason to be on desktop to have to see blocked time during the work day. These should be viewable from the app
1 vote -
calendar zoom in/zoom out needed
I’m having a hard time seeing the details of appointments on the mobile app calendar view, especially when trying to quickly review service information. It would be incredibly helpful if there were a zoom in / zoom out feature within the calendar on the mobile app, allowing us to enlarge appointment details for easier viewing and navigation.
I think this would make managing appointments on the go much more user-friendly for service-based businesses.
Thank you for considering this improvement!
1 vote -
There should be a way to see how many appointments were booked via web, versus via app, versus in store.
There should be a way to see how many appointments were booked via web, versus via app, versus in store.
1 vote -
Client Note Templates
Lov Medspa would like the ability to duplicate client notes on the profile. aka "phrases" This is for their front desk, where their providers use charts.
1 vote -
filter out services redeemed with vouchers from sales summary
We would like the option to filter out the "Services Redeemed with Vouchers" line item from the Sales Summary so it's not factored into the total unless we want it to be.
1 vote -
option to have membership perks apply to packages
I would like to have membership discounts optionally be applied to packages, too - - not just products and services only. For example, if I sell a package that include 3 sessions of a service, why would a member who gets a 15% discount on all products and services not be able to get the discount applied to that? Makes no sense. We should have the option to include anything we are "selling" as part of a membership perk.
1 vote -
option to have membership perks apply to packages
I would like to have membership discounts optionally be applied to packages, too - - not just products and services only. For example, if I sell a package that include 3 sessions of a service, why would a member who gets a 15% discount on all products and services not be able to get the discount applied to that? Makes no sense. We should have the option to include anything we are "selling" as part of a membership perk.
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Photos should ALWAYS SAVE in gallery!
I CONSTANTLY LOSE PHOTOS!
I work between my laptop and an i-pad while I'm with a patient. I copy my previous note when seeing a patient for follow-up, and then remove the old photos as I take new ones on the ipad (this helps me to take similar angles since the old photo is fresh in my mind).
If I forget to close the note on my laptop, and take new photos in the note on my ipad, I will lose the new photos even after I have saved the note on my ipad and "X" out of the note…
1 vote
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