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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8555 results found

  1. Currently, I can only see a few hours at a time such as 2 to 5 so constantly have to scroll up and down to review my schedule please add an option to feed my entire working day so has 9 AM to six on one screen please allow zooming and adjustable text sizes to client names and appointments. Details are easy to read. This would make planning my day and spotting availability. Much easier thank you.

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  2. 1 vote

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    0 comments  ·  Other  ·  Admin →
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  3. A legitimate referral is one where the existing shares their unique link with a friend, family member, or someone they otherwise personally interacted with.
    An illegitimate one is one that was posted on social media for the public to find and use when they're just looking for a deal.

    Improved security around this like limiting the places a unique link is valid would help limit abuse of the referral program.

    1 vote

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  4. When changing Location Details under Manage Location, having reports reflect this change from date of change forward.

    1 vote

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  5. The sales summary report is much better now that tax is sorted out of the totals. It would be even better if it could be made into a single csv type download.

    The multi tab Excel is annoying to use for importing to other reports/sheets, and the csv download is just a mess with a zip containing everything. (Credit is due for the excel download actually having numbers in it instead of numbers stored as text like most of the other reports)

    The old sales summary page just downloaded basically what you saw on the screen and it was perfect.

    1 vote

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  6. The voucher value listed on receipts is confusing for customers and they think they are being overcharged based on the value they see listed

    1 vote

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  7. I have a service 1 that can use ether machine A or B and service 2 that can only use machine B. If service 1 was chosen first and was allocated machine B automatically, service 2 cannot be scheduled at the same time. It would be helpful that machines could be reassigned or at minimum if scheduled the assignment of machine starts from the one that assigned to the least amount of services

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  8. There are certain treatments that we can perform in the same day/appointment. It would be nice to prevent clients from booking them together online so we dont have to call them.

    1 vote

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  9. If we accidentally click submitted without review we need to be able to change that to needs to be reviewed. Ive used other platforms and this is top tier, charting is EVERYTHING with business!!!

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  10. Please adjust Boulevard so that it can be used fully in Safari and Microsoft Edge, as it is a problem for businesses that already have everything set up in a browser other than Chrome to switch.

    1 vote

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  11. When we are creating Packages, we need to be able to adjust the order. In the same way we are able to adjust our services by order, we need to be able to categorize our packages in a certain order.

    1 vote

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  12. It would be helpful if the monthly calendar date drop down displayed small color-coded dots beneath each date to indicate which providers have appointments booked that day.
    For example, we book 3-4 months out in advance. Being able to glance at a future month and immediately see which days a specific provider already has clients scheduled would make coordinating appointments much easier.

    Each dot could correspond to a provider's assigned calendar color, allowing staff to quickly identify booked days without having to click through individual days.

    Especially beneficial for practices with multiple providers and locations or shedules that vary week…

    1 vote

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  13. Please take the next step. You're so close with eRx and the clinical tab. I would love to ditch my "real" EMR in favor of using Boulevard exclusively.

    Many of us have extensive clinical records including labs, vitals flowsheets, scanned documents, and charting that we need to port over to use Boulevard as a standalone EMR. The current "files" section directs to a browser tab for each individual document. The files need to be viewable within the boulevard app, ideally within Forms & Charts. I also expect Boulevard to assist with the port either by using an outside EMR login…

    1 vote

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  14. The ability to add priority to certain staff members is amazing. I would love to have options to set a priority based on a service category. Case in point: I have a nail tech who is also an esthetician. She should be the top of the seniority for booking nail appointments but near the bottom for esthetics. I can't go by employee category because I can't have her in both categories, and I can't just make her a priority because it will override high seniority people in at least one category.

    Having an override for service => staff would allow…

    1 vote

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  15. 1 vote

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  16. Description:

    Many med spas are legally required to have their medical director review and sign a set percentage of patient charts (e.g., 10%) completed by non-physician providers such as RNs, NPs, and injectors. They must also be able to prove compliance during audits.

    Bulk chart signing lets a signer approve many charts at once, but it can’t select or route a percentage of charts to the medical director, or track whether the requirement is being met. Businesses rely on manual sampling or custom reporting to stay compliant.

    Requested functionality:
    - A configurable percentage setting in bulk signing (e.g., 10%) that…

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  17. We're currently using a competitor for most of our text messaging with patients. The reason for this is threefold.

    1. We like the ability to use multiple templates that can include information like the patient's name, the staff's name, etc. I do like the function of Phrases, but compared to the competitor it still lacks a lot of functionality.

    2. We like the ability to use the competitor as a CRM. The ability to capture leads on our website that we can then use funnels and categorize texts for auto-follow-up or drip campaigns, etc.

    3. Follow-up texts. I would also like a way…

    1 vote

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  18. A dashboard or report that shows the stylist sales stats for the week/month to date as well as the forecast for the rest of the week/month in the same view.
    This will help them to know what they have done and the potential for the rest of the selected time.
    Show: Service sales, retail sales, book utilization, rebooking, forecasted service sales, forecasted book utilization, amount of new clients vs pre-booked/rebooked clients

    1 vote

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  19. Being able to change the provider for a reoccuring appointment so that every appointment upcoming is also adjusted.

    1 vote

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  20. The issue is have i am not sure if it a problem the way clients are booking. My place is a group setting. When the group goes to pay if each guest doesn't have a name (the main guest booked all sessions under 1 name) when they go to pay I can split the bill, the problem is the gratuity prompt only comes up when the total is met so when people are calculating tips and putting it in it takes from bill total amount instead of separating out so by the time someone goes to pay the bill amount…

    1 vote

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