8144 results found
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Location-Aware Offers
Ability for franchisees to create their own offers for their locations, with approval from corporate/franchisor.
Ability for corporate to review offers active by location, by applicable type (service, product, etc.)
Ability to filter offers by active/inactive, location, offer type, and see redemption count.
1 vote -
The ability to check a text message that needs to be responded to or complete
It would be great to have the ability to mark a text "needs response" or "completed"
1 vote -
add a global search bar on the patient booking site so they do not have to click every tab to find a service.
A search bar for patient to search for services when trying to book.
1 vote -
Insurance billing should be integrated.
Before a client submits their co-pay, insurance should be billed first to get the claim auto sent through.
1 vote -
Convert Text Conversations into Client Profiles
Add the ability to create a new client directly from a text conversation in Messages. When creating the client, any available information from the message thread (such as name, phone number, email, and other identifiable details) should automatically populate the new client profile to reduce manual data entry and streamline lead conversion.
1 vote -
Prebook Defaults
Prebook Defaults to have the ability to enter more than 3 defaults, as we can have follow-ups as follows; 2wks, 4wks, 6wks, 8wks, 12wks, and 6mos. By having more multiple defaults it would make it easier for front desk prebooking.
1 vote -
Color services should have the option to require a finish service like modifiers
When scheduling online a client should not be able to book a color service without selecting a finish ie "haircut" "blow-dry" "wash and go" like in modifiers. This would solve a lot of double booking problems, client error, and keep the services separate for providers individual timing and price. A client is unable to book without a modifier (if selected) but every color needs a finish time even if just for a shampoo. Without it being required in the online scheduling, I feel clients will easily overlook. It is also not their job to ensure we have the appropriate time…
1 vote -
appointment metrics report
A report, not a summary, that shows cancellation rate, new patient leads, leads contacted, appointments scheduled, and appointments completed. This is critical to track.
1 vote -
Online Booking Issues
I have noticed that we have appointments booked online outside of the scheduled window aka no availability. Online booking has also staggered group appointments without informing the guest that the appointments are at different times and not booked together. We have had an instance where one guest's card on file was charged for an unrelated guest's services and we did not attach them and can't figure out how it happened.
1 vote -
Online Booking Issues
I have noticed that we have appointments booked online outside of the scheduled window aka no availability. Online booking has also staggered group appointments without informing the guest that the appointments are at different times and not booked together. We have had an instance where one guest's card on file was charged for an unrelated guest's services and we did not attach them and can't figure out how it happened.
1 vote -
Can I create a standalone intake/inquiry form that lives at a public URL and creates a client profile without requiring an appointment first
We are a medical aesthetics practice running application-based model call programs where prospective clients comment a specific keyword on a post to apply for discounted treatment. When someone comments the trigger word we need Instagram to instantly DM them a short message and a link to a pre-screening application form hosted outside of ManyChat.
The core flow is:
- We post a model call on Instagram with a CTA telling followers to comment a specific word to apply
- Someone comments that word on the post
- ManyChat instantly fires a DM to that commenter with a brief branded message and a form…
1 vote -
Applying Referral Program Account Credit Rewards to Membership Renewals
Ability for an existing client to apply account credits they have been rewarded through the Referral Program to their recurring membership renewals.
1 vote -
gift card discounts
Id like the option to discount/ create a no charge for gift cards. I donate gift cards for fundraising/ marketing opportunities and i either have to create a product that cannot be tracked or i have to make a gift card and then keep the sale open. I want to be able to assign a gift card with value and then be able to discount the cost so i can track my donation/ fundraising.
1 vote -
Not accepting new client but you are the only provider for certain service
I would like to suggest that service providers who do not want to accept new clients may still need to accept certain services if they are the only provider offering those services.
1 vote -
We should have an option for Package agreements
Hello Boulevard Team,
I’d like to submit a feature request related to package purchases and agreements.
I know Boulevard already allows agreements to be assigned to memberships, which is extremely helpful. We would love to see similar functionality extended to packages and series purchases as well.
Our business sells high-value aesthetic treatment packages where clients receive discounted pricing in exchange for purchasing multiple sessions in advance. Because of this, we need clients to review and sign package-specific purchase agreements and financial policies at the time of checkout.
Ideally, this functionality would allow businesses to:
- Assign a required agreement directly to…
1 vote -
The ability to send a mass text to more than one patient at a time
For quick blasts to patients on the fly, the ability to send a mass text to more than one patient at a time. For instance, we get a few cancellations we can send a "first come first serve" text to patients who are on the waitlist all at once instead of individually.
1 vote -
for businesses who have booth rents with seperate merchant accounts deposits need to sent directly to the merchant of the client
for businesses who have booth rents with seperate merchant accounts, deposits need to sent directly to the merchant of the client instead of the salons main account
1 vote -
Forms - Ability to reinstate a half finished forms
The ability for the front desk to reinstate a half completed form for the patient to complete, this, instead of starting over Even though we our forms with required fields somehow the clients can hit submit and marks it completed. This is frustrating to both client and front desk.
1 vote -
Discount Reasons
For discount reasons, can we add the percentage amount to the discount reason that we create? Less steps for each transaction make a big difference since we cannot change the amounts and have to type in 15% and 100%
1 vote -
Create a function to view the schedule horizontally.
Create a function to view the appointment schedule horizontally
1 vote
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