8144 results found
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Adding the spa home location in the main client list would be very beneficial.
Adding the client's main spa home location to the main client list would be very beneficial. Since this information is vital for many specific functions, it would improve efficiency. Filtering and then searching for the specific profile is slower.
1 vote -
gift card terms and conditions
Please add a place to add Terms and Conditions for Gift Card purchases to the recipient email that is sent. Expiration dates, blackout dates, etc.. the client that receives the gift card is unaware of these.
1 vote -
give separate merchant accounts access to block time on their own account
give separate merchants access to their own merchant account
1 vote -
to do
A to-do list that is able to be check marked
1 vote -
Add symbols or iconography that indicates on the appointment that the client has account credit, vouchers, discounts, to use.
Not only on the appointment in the calendar and front desk view, but checkout button should also have graphical indicator that there is a pending item that can be added to the checkout such as a deposit.
1 vote -
Amanda Wilson - Pure Glow
The system should notify you when you are about to double book a slot and/or if there are no appointments available for the time you have selected in the client appointment window.
It's inefficient to have to tab over to the calendar to check for open time slots and then click back to update the timing.
1 vote -
API: Allow clients to update their membership payment method
Currently, Boulevard sends an email out to past due clients with a link to update their payment method. This link takes them to a page in which the client can enter card details, but this isn't found on the client portal and not available via the API - only via this one email!
It would be great to be able to send additional custom emails out to clients if they still haven't updated their card info, essentially recreating the Boulevard email, but the API needs to be available to be able to send the client to a card update page.1 vote -
automatically trigger to charge for late cancel
Appointments that are a late cancellation or a no-show should automatically trigger to charge.
1 vote -
Assign staff to services via the API
It's time consuming assigning existing staff to new services, whether at a new or existing location. You must: go to the staff profile, click into the service "Customize" button, check off "Assignable", and save. With trainings and clearances happening regularly with both new and existing employees, this can take a lot of time to manage.
NakedMD is building a custom certification tool that lists all services for easy check-off and approval when a provider is cleared for a new service. If an API were to become available, this should then update the assignable services in the Boulevard dashboard, helping to…1 vote -
You should be able to put in an hourly rate and not just commission.
You should be able to put in an hourly rate and not just commission.
1 vote -
station sharing
I need to station share my existing chairs with an unlimited number of stylists. Blvd needs to allow stylists to enter their schedule and still allow clients to book online by letting blvd assign them an open station...
1 vote -
Ability to track Medical Clearance on Client Profile
This would give businesses the ability to record whether a client has completed a good faith exam and has been granted medical clearance on the client profile. The date of completing the GFE and granting medical clearance should be recorded and visible as well. Finally, the status should reset annually to prompt the business to complete a new good faith exam.
1 vote -
Client receipt without using portal
We have MANY clients complaining that they are forced to use the client portal to view their emailed receipts. Some clients very adamantly do not want to use the portal at all. We need a way for their receipt to show on the email without the portal.
1 vote -
Disputes
I would like to have a report for disputes that displays all important information including the reason as it is described in the dispute.
Also, it would be helpful to have a guide or process on how the disputes are decided for the customer of the company. In many cases it seems that Hello Sugar has the right to keep the charged amount and all back up documentation is provided, but it is credited back to the customer, then the way it is analyzed is total confusion and unknown to us.
1 vote -
Staff schedule printing
We have over 45 staff members at any given time and would like to be able to run a report and print the schedule for them to see their appointments for the day. There is literally NO functionality to do so right now. The reporting inside BLVD is lack luster, to say the least.
1 vote -
Medical History form Alert
Icon on Appointments to alert when Medical History form needs filled out. Icon should appear for all new clients & again after the Medical History form expires a year later.
1 vote -
Select Two Stylists at a Time For Certain Services
We provide Head Spa services and use the Resources as head spa stations available. We offer double head spas where two people can be in the same room at the same time. We run into clients booking double head spas with one stylist, but we have to manually go through and make sure another stylist is available. It would be nice if they could select the service and then BLVD selects 2 stylists or makes sure 2 stylists are available.
Also, clients still cannot book appointments from the portal. I feel like this is important.
1 vote -
standardize the manage location and manage business tabs
The manage location and manage business tabs operate differently in a bunch of subtle ways. Please standardize them!
One example: Manage Location Products can search for an item, press enter and it "encapsulates" the search and shows the results, you can then search for another product to build a short list of a few different products. Manage Business tab only allows one search term at a time so you can only see one set of results.
Just one of the many inconsistencies throughout the software. It definitely shows that different teams built things and there isn't one person paying attention…
1 vote -
When duplicating a form create it as unpublished
When duplicating a form it auto assigns to all of the related services. It would be ideal if it is created as some form of unpublished draft. Most likely we don't want to assign the duplicate form immediately, this would allow us to edit the form and then decide when to go live with it.
1 vote -
Duplicate services and permissions for existing staff
When we hire a new employee, we put them on "New Talent” until they build their speed/skills (that has limited services). Then we switch them over to a regular stylist (that has much more services), but they aren’t “new” anymore. It would be great if I could quickly apply all those services at each location instead of having to do them one by one.
1 vote
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