8555 results found
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Correct Appointment time on client's calendar
For iCal and Google Calendar.
2 votes -
Remove or hide inactive merchant accounts
I'm A bit baffled why we cannot remove certain merchants that are no longer working with us.. it makes it very cumbersome to go through them whether it say active or inactive by their name, it really doesn't matter we would just like to see only the people that are involved in our business on the merchant side.
2 votes -
Beta Reports: Additional Subscriptions report filters
Add filters for Term #. Use case is for reporting surrounding newly active members in a given timeframe. Ultimately, looking to report on the idea of newly sold memberships v. existing memberships.
Ideally, ultimately expand to a Product Sales report to identify members billed for Term 1 as well as recurring billed members.
2 votes -
Rename Manage tab at the top to be Locations
Having two manage pages is confusing when trying to explain to someone where things are located. Would be easier to have one "Manage" page and a "Location" page.
Have to direct them by telling them to use the gear icon in the top right of the page to get to the Manage Business page, Not to click on Manage at the top which would take them to the manage location page.. they still get confused.
2 votes -
Custom Cancellation Window
Need the ability to control the window for online cancellations by clients - 24 hours is much too far in advance for a barbershop environment, we would like clients to be able to cancel their own appointments up to 3 hours prior to appointment.
2 votes -
Add-on pricing details during online booking, in orders, and on receipts
When people are booking this is one thing that comes up frequently, they select the add-ons but the price when they create the appointment is only the base service price and doesn't include the add ons or show the breakdown of pricing. Also, when looking at Orders or the receipt, it just tells you the total of the service with the add-ons. Would like a more detailed breakdown on the receipt
2 votes -
Ability to apply merchant overrides when creating a new product at the Business Manager level
This would allow businesses to set merchant account overrides for a product across all locations, avoiding the need to go into each location's settings and applying this change to each product individually.
1 vote -
Repeating Block for rodating number Holiday (Thanksgiving)
I want to be able to block out the 4th Thursday in November every year. Currently, the only way to repeat a block for yearly doesn't work for Thanksgiving, Memorial Day, and Labor Day because they are specific week days and not number days.
1 vote -
Forms-only location notifications
This would be the ability to trigger just a reminder notification for incomplete forms due from a client.
Default appointment reminders show the location address and this can confuse clients when all they are expected to do is complete their forms.
1 vote -
Ability to collect gratuity when processing payment from a custom payment method (eg. ClassPass)
When a custom payment method is used to pay for the total of an order, clients not prompted to leave a gratuity through the Duo checkout. Instead, staff must ask the client whether they'd like to add a gratuity and then key in the amount on their behalf.
1 vote -
Ability to allow clients to add/remove shared clients to their membership from their profile online
Today, businesses' staff are required to review requests from clients who want their membership sharing to be changed (add or remove shared client)
1 vote -
Online gift card reciept does NOT show the number
When a client purchases an online gift card the system sends the purchaser an email that states that "we are sending over the online gift card to (name)". In that email the system generated automated number assigned to that gift card IS NOT LISTED. When the client comes in we have to find it in the purchasers profile. You would think we could just type the number in if you listed it in the email.
1 vote -
Add-ons should show up within the appointment they are assigned to .
Currently add-ons can only show directly after the appt it is scheduled to. We can manually adjust it but say another client books the appt after then the add-on can be mistaken for belonging to the 2nd appt and not the 1st. They should automatically be placed in the middle of the appt with a color that differentiates the add-on from the appt
1 vote -
Re-work the auto-expire form logic
The auto-expire form is amazing. and adding the emoji to appointments showing forms due is amazing. I just discovered a major whole in the logic to the system though:
The auto-expired form triggers a new form to be assigned to the NEXT appointment after the expiration, and then it quits.
If, for any reason, the client does not complete that form, no other form is triggered.
This results in me having to manually check EVERY appointment for appropriate forms. The auto expire helps some as it removes old forms, but the lack of the form emoji is meaningless as I…
1 vote -
calendar
Calendar syncing from BLVD to google (or other personal calendar) should not be limited to 2 months of appointments. This means that if I want to schedule any personal appointments I MUST go on BLVD if it is. more than 2 months out. That seems silly and time consuming for me.
1 vote -
purchase order Received On date field
We really need to have a Received On date tied to every purchase order and visible from the main PO screen so that we can see it at a glance and have that important date recorded.
1 vote -
I would like the gift card maximum increased for my practice to $2,000 based off of higher valued package and service menu
I would like the gift card maximum increased for my practice to $2,000 based off of our higher valued packages and services menu
1 vote -
1 vote
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Account balance
When searching for clients based on different categories, we should have an option that allows us to see clients who have available credit in their account. As of current, we are only able to see clients who have unused vouchers, not unused credit. We should also have filters available, that can be altered to show client account credit from highest amount to lowest amount. Or based on when the credit was added to the account.
1 vote -
suppliers
Suggestion: Improve the Active Suppliers Page Layout
The Active Suppliers page should prioritize the contact information businesses need most frequently, displaying the following fields at a glance:
- Supplier/Organization Name
- Account Representative
- Representative Phone Number
- Representative Email Address
- Account Number
While general supplier information, such as corporate addresses and main contact numbers, is useful, it should not take priority over direct representative contact information.
When an urgent inventory, ordering, or account-related issue arises, businesses are more likely to contact their assigned representative directly rather than the supplier's general customer service department.
Recommendation: Make these key fields visible on the main Active…
1 vote
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