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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8555 results found

  1. My idea is to have a customizable booking for groups. The biggest issue is have is the email putting my service as 5m when it is 60m session because it is the only work around for scheduling. A restaurant like customizable booking would be ideal like a restaurant (booking a table for 2,3...14) so I can schedule a group of people all at once because that is what truly is happening

    1 vote

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  2. We have a lot of things that would really help us utilize the API. Here's a list of the things that we see.

    1. Product Units (banked units)
    2. Today a client's Product Units balance (e.g. "58 Jeuveau Units") can't be read or adjusted through the Admin API. There's no field on Client and no mutation. The inventory mutations (setProductQuantity etc.) only change shelf stock. Request: read, create, adjust and void a client's units, with a history of changes (who, when, why). Let units be added to packages and redeemed against an order.
    3. Use case: we sell banked tox units ahead of…

    1 vote

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  3. I feel like the inventory is always off despite confirming and saving each entry. I feel like when I enter new inventory into the system all my numbers for other products all of a sudden get messed up. It is very frustrating as I do not have time to re count inventory every day. An update for a more reliable inventory tracker would be amazing

    1 vote

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  4. Once a client has logged into their profile in their app and conducted any business in that part of the app, they shouldn't have to log in again to navigate to a different function of the app.

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  5. It can be confusing seeing old or inactive sources in these reports. we'd like a way to filter them out

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  6. The Client Referral report and Referral Performance reports are too closely named, there should be a clearer distinction between the two.

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  7. I would like the option to prompt the client to tip based on the full price of the service, not default to the promotional price or discounted price of a service. For instance, we have a promo for a $60 1-hour massage that is typically $180...prompt the client to tip based on the $180 amount.

    1 vote

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  8. When a client has an appointment confirmation pending a reply and reaches out for help from a business's staff, if they reply 'yes' to a staff member asking a question, that affirmative reply will trigger the appointment confirmation. This can lead to confusion if the client is reaching out to modify their appointment.

    1 vote

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  9. Time in appointment History so we'll know what's the usual time the patient book and consider it for future bookings

    1 vote

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  10. We’d love the ability to make outbound calls directly from our Boulevard business number, so clients see the same number when we call and text them. Ideally, multiple staff members could call from their own phones using our shared business number.

    1 vote

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  11. Gift cards need to have the option of making them location specific. The money that is collected then goes to that specific location's bank account.

    1 vote

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  12. We would like to have memberships that exist for a set number of months, i.e. 3 months, 6 months, etc. We have designed programs for our services that will be 3 or 6 months long. An automatic start and stop date would ensure the client is able to receive their benefits each month and payment processed. Additionally having automated emails when benefit vouchers are set to expire, payment is coming up and the option to renew at the end of the plan would be helpful as well.

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  13. In order to get credit for my sales I must wait until the patient is checked out and I have to go into each order and tag my name. I cannot go back to the day I'm working on as the calendar auto populates to the day of. Incredibly frustrating and so many extra steps

    1 vote

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  14. For clients logging into their client portal, if they have multiple profiles associated with the email or phone number used to login, they must first select which profile they want to review first. This can make it challenging to see of their appointments in one place, especially for parents logging into the client portal to review their children's upcoming appointments.

    1 vote

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  15. Allow business to add a voucher to a clients profile and allow the business to change the cost of the voucher for commission purposes.

    1 vote

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  16. Boulevard books appointments beautifully for salons, but field services need the same calendar shaped differently: teams, trucks and time windows instead of chairs.

    A crew calendar that books an inspection or a repair by crew and truck, with travel time between jobs built in, would cut double-bookings overnight. A roofing waukegan office booking the week's inspections and repairs by crew would see the whole season at a glance.

    Recurring maintenance visits and weather holds could sit on the same calendar.

    1 vote

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  17. I manage multiple salons and would like to choose the order in which they appear on the “Select a business” screen. Please allow drag-and-drop reordering and save my preferred order for future logins.

    1 vote

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  18. Salons run on thin margins, and a surprise utility bill can wreck a month's cash flow. A small field on the business profile showing the current utility account status - or at least a monthly cost log - would help owners plan instead of react.

    Our Dubai branch checks its electricity and water balance at the start of every month using dewa bill check and logs the figure in a spreadsheet. Building that habit into the dashboard, next to revenue, would make cost tracking effortless for multi-branch businesses.

    1 vote

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  19. Integration with PatientFi similar to Cherry!

    1 vote

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  20. The bell icon should either: show cancellation notifications or remove the new appointment notifications if appointments are canceled.

    1 vote

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