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7762 results found

  1. Some employees want to be able to adjust their schedule hours via app, but are not able to do so via app, it would be much easier if it was possible to adjust location hours via app

    1 vote

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  2. Some stylist are still training and not the most appropriate to place with brand new clients who have never visited the salon before...or they're inappropriate to book with until a client has been at the salon at least 2x or more

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  3. 1 vote

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  4. Please allow us to see the credit card that was used when a membership was active. Once a membership is in "cancelled" status, you can no longer see what card was used to bill this each month. Sometimes people are just signing up for a different membership or they cancelled for a month r two. When we go in to sign them back up we can see what card was used in the past.

    1 vote

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  5. We manually create our own google review request each day (because the review request on boulevard makes it more difficult for us to attain google reviews) but we have to create a new audience every day because there is currently not a filter that shows clients who had appointments today - can we add that as a filter?

    1 vote

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  6. The current staff performance report changes a deactivated staff member's "Scheduled hours" to zero, even though the staff member was available to schedule for those hours.

    I am guessing this is tied to the crazy fact that deactivated staff members are removed from the past schedule completely.

    I would like to see metrics for how booked we were in the past, even though some of those people don't work here anymore. This information just vaporizes when the person leaves the business. Please keep them on the historical schedule and provide this information in the schedule.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  7. We really need to know how clients would rate our individual therapists after services vs. just their overall experience. Because so many of our clients have multiple services with different therapists it is important for our clients to rate each therapist so we know if there are issues on an individual level not just overall. So while we love the "general" experience rating, we want to drill down a bit further and then say something like:
    Rate your massage with Stacey
    Rate your manicure and pedicure with Kelly
    Rate your wax with Leah
    This would be a huge help to…

    1 vote

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  8. We really need to know how clients would rate our individual therapists after services vs. just their overall experience. Because so many of our clients have multiple services with different therapists it is important for our clients to rate each therapist so we know if there are issues on an individual level not just overall. So while we love the "general" experience rating, we want to drill down a bit further and then say something like:
    Rate your massage with Stacey
    Rate your manicure and pedicure with Kelly
    Rate your wax with Leah
    This would be a huge help to…

    1 vote

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  9. Currently when I import the Boulevard Private Calendar URL to my personal iCloud calendar, the standard setting is to remove alerts and attachments. Is there a way to change that, when my calendar has the location and alerts set up it gives me 30 min notices before appointments which syncs to my Apple Watch which helps me stay on schedule and it notifies me that it is time to go from wherever I am at to go to work. that setting is like that for almost every other imported calendar

    1 vote

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  10. I would love to customize the confirmation email with things like the service description, also I don't take phone calls and would like to remove that wording from the email, etc

    1 vote

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  11. We are offering annual memberships that include a set of services over the course of the year, 4 of 1 treatment, 6 of another, etc. Currently memberships only allow us to include monthly services as vouchers. It would be so helpful if we could set how many of each type of service they are allowed during the course of a 12 month membership.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  12. It would be nice to be able to adjust a booking's client/name. As of now, having to cancel the booking, then rebook takes too much time at check in or check out, the guest typically has to wait, creating a bad experience.

    1 vote

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  13. The ability to change the frequency of perks separate from the membership frequency. For instance, I want the patient to be build monthly for a year long membership and have a perk added to their account every 3 months.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  14. Can you please edit the charting to allow one drop box for multiple photos? Zenoti offered this feature so we could add as many photos as needed on the chart.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  15. We are unable to provide service pricing due to the variance of providers rates. This creates a problem as BLVD isn't prompted to collect credit card information to remain on file for No-Shows/ Cancellations.

    1 vote

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  16. Currently I have a few individual service providers who would like me to shorten their personal service settings to 0 minutes so that it does not take up time on their books, because those services do not take them additional time. With our current configuration, we are unable to set this as a business-wide setting, so would like to be able to adjust for individuals -- currently the only workaround seems to be adding specific, new add-on services. Trying to change any service time to 0 minutes on the individual level gives the error, "Duration can't be 0 min"

    1 vote

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  17. Please allow for us to require provider selection when selling product in the register. It's hard to remember to do this at checkout and we're having to manually adjust sales to properly award product commission.

    1 vote

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  18. Right now, selecting an appointment time with a specific staff id from the API automatically sets the preferred staff on the appointment (heart icon). Right now there is no way to control with the API whether this is set or unset at the appointment level. At the very least, please provide a way to unset this "preferred staff" flag on an appointment from the API. Better even would be to allow to set this as a flag when we book an appointment so we don't have to unset it later.

    See dev support ticket DS-2792 for more information.

    1 vote

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  19. on the DUO have the list of the services person is paying for so they can confirm the check out is correct before putting their card in

    1 vote

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  20. It would be great to be able to create essentially an "order set" when we have a typical group of products we sell as a package that we can edit. Like if I type in "pre-treatment kit" it automatically adds all the products contained in that kit to checkout. But the ability to edit once they're added is helpful in case, say, I swap out one cleanser for another.

    1 vote

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