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  1. If you set up your reward program that 5000 points gets you $25, you should default to only redeeming the 5000 for $25...even if the client has 5500 points...then they can roll the 500 extra points toward earning the next $25. As a slon we do not want to ever give more than $25 at a time, it is cost prohibitive. Also, the $25 hit should be taken by the salon, NOT the provider.

    1 vote

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  2. One service provider can service up to 3 rooms on their own, even if the services start at the same time.

    1 vote

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  3. Currently the Cancellation Log only loads data from the past two weeks once the Staff Member filter is applied. Adding the load more button will provide the ability to broaden the search past those two weeks and make cancellation audits by staff member much easier.

    1 vote

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  4. Ability to receive a notification when the emails are sent and when the accounts are updated and also have a feature in the dashboard to be able to search who has been sent the failed payment emails

    1 vote

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  5. The customer would like to be able to sell account credit at a discount.
    Ex. The Client pays $40 for $50 of account credit.

    1 vote

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  6. In the membership report, we need to be able to click on the client name and see their purchases rather than getting out of the report and then into client and then back into reports

    1 vote

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  7. Ability to customize the 'Jump To' presets in the Professional App

    1 vote

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  8. 1 vote

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  9. 1 vote

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  10. 1 vote

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  11. Some of the components within forms offer special characters such as the Chinese alphabet but that is not the case for all of the components. This should be consistent

    1 vote

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  12. We should be able to have a automated setup for employees to get % off products and services without an "Offer"...OR...Allow an option under "Audience" to have more selection options, for it to be auto-apply to employees selection.

    1 vote

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  13. 1 vote

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  14. If staff were mandated to put at least ~20 characters explaining the why of a price change and this was something that could easily be searched for then management would not only have a better picture of where pricing is wrong, they would also be able to spot the issues and errors.

    We're having issues with this on both sides. I'd like to log when we are reducing things properly so that clients are better taken care of in the future. But also discover when staff are breaking protocol so that we can correct it and bring pricing back into…

    1 vote

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  15. Dispute notification is currently email to owner level. I'm a little unclear on who else receives these. But, at least in my small usage and experience, the probability that a dispute is quickly buried by a barrage of other emails is large. It would be fantastic if there was persistent dispute acknowledgement in the UI of managerial dashboard. It would also increase likelihood of timely responses so that the end consumer and blvd client can have a quicker resolution.

    1 vote

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  16. so that trans/gender nonconforming folks don't have to see a name they don't use when viewing a receipt, checking in, etc. I feel like it would be helpful to have a "legal name" field for the health department, but also so that the client doesn't see their dead name.

    1 vote

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  17. a lot of our services are recorded as a product for inventory purposes. we would like the tips based on gross ticket amount. ie: botox appt $0 product botox $100 tip is being based on the $0 instead of $100.

    1 vote

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  18. 1 vote

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  19. 1 vote

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  20. Green circle fees should not be included in the loyalty program points earned since its not a retail product or a service.

    1 vote

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