8555 results found
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Allow universal end dates for memberships
Businesses that run annual memberships need a universal end date (e.g., December 31) for all members and a way to bulk void or auto-void unused vouchers at the end of the term.
Customer use case: An aesthetics business runs a membership program of roughly 2,000 members that all renew on a calendar-year cycle. Today, a membership’s end date can only be based on its issue date and expiration settings, and members aren’t re-enrolled automatically. Each year, the business has to resell a $0 membership to every client and manually void leftover vouchers one by one. The workaround is client tags…
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Enable a different call forwarding number for after hours
We would like to have the ability to have a different call forwarding number after hours.
1 vote -
Granular data for membership payments and past due
Businesses need more detailed payment decline data, specifically the ability to see card type (e.g., Apple Pay, HSA/FSA, credit, debit) and transaction/entry method (tap, manual entry, insert/swipe) alongside each decline reason either in their Snowflake Data Share or within their Memberships Past Due report so their team can properly triage the past due reasons, identify trends in their payment decline data, and provide coaching to their team to mitigate avoidable declines.
1 vote -
Automatically unselect resources when you are done rescheduling an appointment
After you move an appointment that has a device or room attached as a resource, the system continues to show this on your calendar screen. you have to manually unselect the resources. This is annoying and time consuming. Once you have selected"done and confirm", the system should go back to your day view WITHOUT those selected.
1 vote -
Integration with Paycor
This integration would allow details related to commission and hours worked to be shared with Paycor via a built-in integration. This would help reduce duplicative entry across both systems and improve consistency and accuracy for payroll.
1 vote -
Filter options for services offered by a staff member
When listing services offered by a staff member (manage - Staff - {Staff name} - Services) Filtering options would be nice, at least a "only show services offered by this person" would be so nice to make it easier to find things in what can be an extensive list.
1 vote -
Make forms required for bookings please :)
would love to have the option to make forms required to fill out before a booking to ensure the booking is correct and the client is booked with the best fit provider
1 vote -
Smaller Client Texting Window
When messaging guests, the small text box is no longer available. You now must open the guest’s full profile, which covers the entire page. This makes it harder to multitask at the front desk, since you have to close the profile to check the calendar, book or check out another guest, or handle an interruption. The smaller, minimizable text box was much more practical.
1 vote -
notes under vouchers
You can have a note under the voucher to be more organized.
1 vote -
front desk
a special icon for when a client is actively in the service with the provider that way we as the front desk, are aware of how long they've been waiting for the provider or when they were taken. This would help keep track if by chance a provider is running late or vice versa
1 vote -
right click to open pages
I need the ability to right click on the patients appointment to have a quick dropdown to certain tabs in their chart or to find certain forms easier. For example, right click the appointment and have prior forms: universal notes, prior purchase history, messages, etc. its annoying to click through a bunch of pages to get where you want to go and it wastes a lot of time. Id love this to be a more efficient charting system.
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Client Portal: Viewable
Adding the following items as viewable to clients through their portal.
- Personalized Recommendations for Products
- Personalized Recommendations for services/add-ons
1 vote -
Fix the sorting by time on the appointments report
Sorting by appointment start time in the new appointments report does not give anything like a valid sort. It isn't even in numerical order. I can't figure out what it is doing. But it definitely isn't the earliest appointments first and the latest appointments last!
1 vote -
Ability to search ALL products, whether Active or Inactive
When searching for a product in a location's product page, businesses need the ability to search for all results. This makes it more efficient for them to quick find the result they are searching for and can discern whether they need to activate a pre-existing product or create it as a new product. This is particularly helpful for franchised businesses where a product may be created at one location and not readily visible at other locations.
1 vote -
referral
its on the confirmation text but you have to scroll all the way to the bottom and my clients dont even know it is there.
1 vote -
make a spot where front desk can add notes that are only seen by receptionists and not stylists
appointments notes now can be seen by both provider and front desk but a new spot where the provider may not see any notes that are strictly for the front desk would be very helpful!
1 vote -
change status of forms
Ability to change status of Forms & Charts, especially from "Completed without review" to "Completed with review" when signed off under the wrong status.
1 vote -
purchase order
Voiding a purchase order should adjust the inventory.
1 vote -
location providers
Merge provider activity for multiple locations instead of separating all reports and transactions
1 vote -
Ability to create and manage location-specific catalogs
Businesses with multiple locations and franchisees can have different services, products, memberships, and packages. This means they need the flexibility to add, edit, and customize which items belong in each location's catalog. In order for their locations to move swiftly and manage their own offerings, they need the ability to add, edit, and remove items for their own location without impacting others.
1 vote
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