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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8555 results found

  1. Ability to customize report to add a column for total current loyalty points to Client Loyalty Activity report.

    1 vote

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  2. Currently, you can make a treatment room a resource, but it would be very useful if when optimizing my spas schedule I could assign 2-3 providers to one treatment room. That way we can monitor how utilized the treatment room is. Helping us to better fill and organize our books.

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  3. Feature Request: Ability to Rotate Photos in the Client Gallery

    It would be very helpful to have the ability to rotate photos directly within a client’s photo gallery in Boulevard.

    Sometimes before-and-after or treatment photos upload sideways or in the wrong orientation. Currently, there isn’t an easy way to correct the orientation within Boulevard, which makes reviewing and comparing client photos more difficult.

    Adding a simple Rotate Left / Rotate Right option when viewing or editing a photo would make the gallery much more user-friendly, especially for practices that regularly use photos to document treatment progress.

    Thank you for considering…

    1 vote

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  4. Can you please consider adding a date to the commission reporting when the data is extracted to Excel please and thank you.

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  5. Currently, we can set up a max wait time for clients if we allow an extra gap between services.
    For example, if a client want to book back to back services at 1:00pm and 1:30pm but we allow a 30 min wait time, online booking can show availability at 1pm even if the second service doesn't start until 2pm.

    However, this currently only applies if the client is seeing two different providers for each service. It should be allowed if the client is seeing the same provider.

    1 vote

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  6. Each new report category now has permission toggles. It would be helpful to also have a permission for dashboards, since not everyone with report access needs easy visibility into this info.

    1 vote

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  7. How to see when someone purchased PPU

    Why do I have to comb through a clients complete billing history to find it. Why cant I click on PPU to find the history of when they purchased it ?

    1 vote

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  8. Instead of having a single cancellation fee set at the brand level, businesses with multiple locations should be able to customize cancellation fees by location to accommodate different cancellation policies and rules.

    1 vote

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  9. When searching for products, entering a similar name, SKU, or UPC should surface results that are a close match, not only exact matches.

    1 vote

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  10. If an add on is set to 0 minutes please do not allow it to appear as a 15 minute slot on the calendar, it should not show up on the calendar at all.

    There's no benefit, as the slot isn't big enough to relay information. I know the system books over this but it is incredibly messy and confusing and causes booking errors.

    1 vote

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  11. Pinning items on the photo markups doesn't automatically translate to product usage in checkout so you have to manually add up your botox units. This sometimes leads to mistakes, and it would be nice to able to edit the amount of product used after the appointment is closed out. (I charge by area so number of units does not affect total cost, but does affect inventory.)

    1 vote

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  12. We have a template for charts, but sometimes we need more photos due to the client/patient needs and we want this attached to the chart not just in gallery. Please allow chart to be customized in adding more photos when needed

    1 vote

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  13. When copying tox pins from previous charts you cannot edit the pin, you have to delete old pin and make a new pin. If we can get the pins to be editable when copying from previous and filling out new chart that would be great!

    1 vote

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  14. When a staff member levels up and their pricing changes, we are required to go through every. single. service. and click like 5 times each to update them to the new pricing.

    Having a template for level pricing would be an ideal solution to just change what level the staff member is and bam! new pricing updated.

    1 vote

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  15. Can a response to an auto message become an open message so it can be seen immediately rather than checking Closed messages throughout the day?

    1 vote

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  16. SERVICE COUNT ÷ APPOINTMENT COUNT

    That way we can determine if a service provider/location is providing more than 1 service per ticket. Currently this has to be manually calculated.

    1 vote

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  17. Service Providers should have access to how many clients are their OWN requests. The Professional App Report is very slim.

    1 vote

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  18. Instead of using this feature every time we sign in, have it able to set for certain sensitive information areas. For offices with HIPAA it is frustrating to wait on the text code every time.

    1 vote

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  19. Auto generate a link for newsletter marketing campaigns that we can post on social media and include in texts.

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  20. There should be an option to lock patients charts that require a password to log in for those that have done sensitive procedures.

    1 vote

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