8555 results found
-
prevent staff from seeing EVERY form
I would love for my therapists to only see the service intake and medical form - not the client contact form. I have been asking for years for this.
1 vote -
allow staff to text clients without seeing their phone number
Id love to let my staff message clients if they are running late without giving them client contact info. Can they message without seeing every clients phone number?
1 vote -
In "Forms" in the appointment add "Mark as Complete" in the dropdown menu in addition to "Open in New Tab", "Print" or "Delete"
For clients that fill out paper forms and are then scanned and attached to the client profile, we would like to mark the digital forms as complete so we don't constantly see the forms reminder on their profile and appointment. Thank you.
1 vote -
Klarna
When Credit Companies advertise on our BLVD platform it should offset our BLVD monthly fees. I can't believe that Klarna and Affirm have an advertisement showing on BLVD everytime a client checks in. I don't offer these payment options and I never will. BLVD is expensive and if other companies are going to advertise to MY clients I want the choice to opt in and get paid for advertising placement, or opt out entirely. My business is supposed to be high end and these advertisements give 90's infomercial.
1 vote -
Allow providers to edit appointment service duration without creating appointments
Right now, the permission “Edit appointment’s service duration” requires Own appointments: View, create & edit to be enabled.
Because of this dependency, providers who need to adjust timing (base duration, processing time, finishing time, transition time) must also be given permission to create their own appointments.
Our workflow requires providers to:
View their own appointments
Edit appointment details and service duration when neededBut we do not want providers to create or book appointments themselves.
A separate permission that allows editing service duration without appointment creation would give us much better control over scheduling while still letting providers adjust timing…
1 vote -
Pop ups on client charts
On various EMR systems I’ve used, there has always been an option to add a “sticky note” to a client’s chart that automatically pops up when you open their profile. I’ve found this to be extremely helpful for important information such as client allergies, name pronunciation, pronouns, or other details that staff may need to be aware of before interacting with the client.
I would love to see an option like this added where a sticky note could be attached to a client’s chart and would require the user to physically click out of it, helping ensure that the message…
1 vote -
update method for refund for account credits
Right now, when removing account credits from the checkout window, it indicates that the refund will go back to client_card. This should be updated to be 'client walle't or 'account credits' to remove confusion
1 vote -
Not autopopulating all available credits
If you go to apply credits, it default applies them all, even if it supersedes the total making it easy to over apply and have to refund. If it's going to auto populate, it should only populate to the balance of the services, not just put all credits in.
1 vote -
AI Receptionist Speaks Spanish
Can AI Receptionist speak Spanish to our Spanish callers.
1 vote -
Smart filters on Products page
having each filter know what has already been filtered would be helpful. Example:
Choose Category=Shampoo as first filter
choosing a second filter of "Brand" will only show the brands that have products in the shampoo category. (or show the number of products each brand has in that category)1 vote -
price permission
A permission that allows pricing to be removed from appointments on the calendar/front desk.
1 vote -
Account Credit Creating New Sales
There needs to be a way to apply an account credit for an overcharge or not giving a promotional credit without it creating a new sale. I understand that every penny should be accounted for, but when you have already charged the client too much and then you try to correct the mistake, it shouldn't look like another sale for the day. This is causing the Daily Sales report to be inaccurate.
1 vote -
Void Package When Refunded
When a package is refunded, please have an option to also void the package. We did not know the packages wasn't automatically voided was the sale was refunded so the package sat on the patient account as if it were valid. Having to select "void package" during the refund would be VERY helpful. While this is a rare occurance, it's a costly unknown.
1 vote -
Stand Alone Deposit
For injectables It would be great to have a stand alone deposit for the booking, but the final service cost is from the number of units/syringes added and does NOT include the base cost.
EX.
- Client leaves $500 deposit on wrinkle relaxers (which now would be 100% deposit on base cost)
- Client is charted for x amt of units and the total is $1000
- $500 deposit is taken off of total and client charged $500CURRENTLY: since the base cost is $500 when the client is charted for $1000 worth of units the total shows as $1500…
1 vote -
Transaction decline reason report
A report that would surface all decline reasons for clients' credit card transactions. This would allow businesses to spot trends and rely on the data to determine what changes to their billing cadences and dates may be needed, or help to detect trends earlier if they spot a recurring decline reason appearing for multiple clients.
1 vote -
Create Package Swap Groups/Upgrades & Package Sharing
When a client purchases a package, they often want flexibility in how they redeem it. Boulevard's "or" logic already lets businesses group services of equal value so clients can swap between them — for example, swapping a 60-minute massage for an upper body treatment. However, there's no way to handle upgrade scenarios where a client pays the difference but still keeps their package pricing on the base service — like upgrading a 60-minute massage to a 90-minute, or swapping a lower-priced facial for a higher-priced one. Right now staff have to manually add upgrade charges after the voucher redeems, which…
1 vote -
gift cards
With the holiday season fast approaching - we NEED gift cards addressed ASAP. We need to be able to sell an unlimited number in ANY amounts per client. I have some dads that get every girl a card and it's frustrating to be limited and have to create multiple accounts for him to get around it!!
PLEASE ADDRESS GIFT CARDS NOW - WE HAVE BEEN ASKING!!We also need to be able to run a gift card report - obligated funds, balances, expired, frequently purchasing clients - all of it!
1 vote -
Reporting option for Accommodations
We have clients' pricing saved from years ago and need to go through each client to delete old accommodations. We'd like a report that pull which clients have accommodations.
1 vote -
Can we add a feature to sort a client's files by name as an option?
I'm sure many practices (like ours!) have imported files to clients' "file" tab from an old system. They are not organized since they were uploaded all on the same day. This makes it incredibly hard to find what you need from their history! Can we add an option to sort files by name? Our files have the date in the title so if we could sort by title it will all be in order! Pretty please!
1 vote -
The ability to duplicate existing packages
It would be great to have the option to duplicate an existing package when creating new packages. This would save time when creating multiple versions of the same package.
1 vote
- Don't see your idea?