8555 results found
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Be able to upload photos from gallery to charts.
The ability to select photos from gallery to upload into chart
1 vote -
Add an automatic calculation when marking up photo (especially for neurotoxin documentation)
When marking a clients face for neurotoxin under "add markup" and automatic calculation of total units would appear in upper corner on photo.
1 vote -
It would be great to have a testing site or a fake client account for training
If each salon/client could be assigned a fake client that would not affect our books and records where we could train and set up appointments, payments etc. we could also see first hand what our client is seeing before we make the notification etc active.
1 vote -
App Store regions
Hello Boulevard Team,
I currently work for a spa based in NYC, but I work remotely from Mexico City (CDMX). First, I want to say that your platform is incredibly good and very user-friendly; I really enjoy using it.
However, I’ve encountered one major flaw: the Boulevard mobile app is not available in the App Store for Mexico.
It is highly necessary to enable international availability for the app so that users can work from CDMX or anywhere in the world using their phones. Right now, this restriction limits remote workers to always having to use a computer or being…
1 vote -
Charts and Protocols
Charts and Protocols
When an appointment is booked for a specific product, including any add-ons, the system should automatically populate a note with the appropriate language and fill-in-the-blank fields in the chart, rather than requiring the nurse to type everything manually.
1 vote -
CHAT BUBBLES
NEED to be able to see when another admin is typing or already responding to a client. Thank you! :)
1 vote -
tax setting
Ability to apply a different tax setting for each service category.
1 vote -
Have a "sort by" settings within built categories in the services tab
This would allow each user to sort information under the "Management" > "Services" tab either alphabetically or by manufacturer (ex: HydraFacial) within their categories (ex: enhancements). This would be very helpful to quickly add new items and have them automatically organized for staff.
1 vote -
Audit Log Event for Client List Searches + Filters
It would be helpful if Audit Logs could show when a staff member searches, filters, or otherwise narrows the Clients list, including the criteria used.
Currently, I can see events such as “Viewed client profile” and “Exported client list,” but there isn't much visibility into what happened between those actions.
For example, if a staff member filtered the client list by a specific provider, appointment history, location, tag, or other criteria and then began viewing individual profiles, the Audit Log would only show the individual profiles being viewed. There is no way to tell whether those clients were found individually…
1 vote -
Ability to Export Audit Log Data
It would be really helpful to have the option to export Audit Log results into a CSV or Excel file, similar to other reports in Boulevard.
While investigating unusual account activity, I needed to review hundreds of Audit Log events from a specific staff member. Since there was no export option, I had to manually screenshot dozens of pages of results in order to document and analyze the activity.
Being able to export the filtered results would make it much easier to review larger amounts of activity, identify patterns, compare data, and maintain documentation when investigating potential security or client…
1 vote -
Reschedule Zero Time Appts with Drag & Drop
Currently, when rescheduling an appointment by dragging it on the calendar the zero time services remain allocated to the original provider. These should be rescheduled along with the main service.
1 vote -
prompt for deposit
If deposits are turned on for a specific service and staff books an appointment for that service through the dashboard they should be prompted to collect a deposit before completing the booking.
1 vote -
UTC Timestamps as an option instead of just Date only
Bring UTC timestamp to the new reports. Just having the date with no time in local time zone is troublesome when running analytics on ad performance. There was an option in some legacy custom reports for Created At (UTC), but that is gone in the new reporting.
1 vote -
Bring back the small text box on client profiles.
I LOVE you can now use phrases on client profiles however it did take away the small box to message clients. This is so useful to have. When I pull up a client and can "close" out their profile but keep that small text box option I am able to view the calendar and text appointment times. With the new update where I can only text in the big profile I can see appointment times when I am offering. Love that phrases are in there but taking the small text window box makes it difficult to see everything.
1 vote -
International Messaging Capabilities
It would be helpful if it was possible to message clients who have international numbers via Boulevard. We often have clients who are from the EU or similar locations and we have to use whatsapp and lose the booking reminder text functions.
1 vote -
Add custom text to cancellation emails
Ability to add custom text to email clients receive when appointments are cancelled.
1 vote -
Different permissions per location per user
A user may need access to all locations to perform some actions, but should only have the MOST access in one of them (because it's their "home" location). For example, they may be able to book appointments, close out orders, and visit reports in their main location, but only be able to book appointments at any other location.
1 vote -
Change prebook to be 12 weeks and 16 weeks
Add 12 weeks and 16 weeks to the prebooking options
1 vote -
be able to use account credits to pay for a membership monthly
some clients have two memberships, one where they specifically accrue account credit. They'd like to use that account credit to pay for their other membership, monthly
1 vote -
Make utilization for service providers only, exclude non service providers
Utilization currently includes non service providers, which makes the stat inaccurate. Please remove non service providers from the utilization stat since they do not complete services and end up with a 0% utilization, which makes your utilization stat on the new dashboard incorrect. Why would they be included in the utilization score?
1 vote
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