8555 results found
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Beau messaging lead board
It would be helpful to have a live "lead" board of sorts to organize Beau messages. I want to be able to see what messages have been read, and what messages still need staff follow through to either create an appointment, or contact the client back. A giant list of messages is confusing. Especially when you have call forwarding enabled, because all calls look like they are coming from the exact same number.
1 vote -
Not have Beau assume who is calling
I have call forwarding set up to be using Beau. However, Beau assumes that every person who is calling, is calling from my advertised salon number (8012553223). And whenever a caller tries to correct Beau and give the correct name and cell number, Beau says it can't do it and needs to transfer to a human team member. Well that doesn't work especially when I have Beau set to just answer calls after hours. I have not been impressed with Beau's capabilities yet. Beau needs to capture the correct contact information before anything else happens so that the text messages…
1 vote -
Next Available displays ONE time, show more available times
when clients click "next available" they are show ONE appointment time , please add an addition "show more times" for them to continue finding a time if that one offered time doesnt work for them
1 vote -
Being able to track which memberships are tied to an HSA/FSA card
Being able to track which memberships are tied to an HSA/FSA card
1 vote -
Send photo through message
Be able to send a photo from business end through messages
1 vote -
Client audience filter for clients with appointments but no retail purchases
This would create a filter to focus in on a date range for creating targeted audiences of clients who completed an appointment, but did not make a retail purchase during that appointment.
Businesses would use this audience filter to promote their retail products to clients and increase their revenue.
1 vote -
Create a way to filter the messaging inbox, to separate marketing communications from other guest-led communication
Add filters to the messaging inbox to sort communications beyond just "open" and closed" to separate direct guest communications from marketing blasts
1 vote -
Ability to pin a note at the top of client charts
This would give businesses the ability to designate a note that would appear at the top of a client's charts for every appointment. The business case is that they would like to have an alert for their staff about any fluid limitations or dose limits appear for each appointment, in their charts.
1 vote -
Ability to print client notes
Salon businesses utilize the Client Notes to store color formulas. Having the ability to print these would allow their colorists to print the formulas, take them to the back color bar and prep the necessary materials for their color appointments.
1 vote -
working on transition timing for providers. when a provider is turning over a room, the transition time should be added/populated into the e
Working on transition timing for providers.
When a provider is turning over a room, the transition time should be added/populated onto the end of the appointment time without impacting the patient and ensuring they're not waiting in a weird limbo time.
1 vote -
If you're going to allow people to make office notes pertaining to procedures, you need to be able to edit the notes!!!
Just let people who originated the note be able to edit the note!!!!!!!!!!!!!!!!!!!
1 vote -
Customizable confirmation and reminder emails/texts
This would allow businesses to edit the copy and structure of the confirmation and reminder emails and text messages sent to clients when they book an appointment.
Example: If clients are booking a virtual consult or a telehealth appointment, this would give them the ability to remove the physical location of the spa or clinic where the appointment is booked from the transactional notifications.
1 vote -
Team schedule, shift covers, and request off
Allow the team to request off and pick up shifts and it automatically refresh the calendar after being approved by management
1 vote -
Add a set up time to facial appointments so clients don't show up until after we're done setting up
Add a set up time to facials so clients don't show up until we're done setting up and we don't have to ask them to come in later. This allows the client to book 10 minutes later than is available and add in an automatic set up time.
1 vote -
Wen using the comparison photos please add a feature where you can rotate the image
Add a rotate picture option on photos not just a zoom in and zoom out option
1 vote -
We need the ability for Beau to auto transfer for same day appointments
For example, clients can only book four hours out, but sometimes there is availability within those four hours. The ability for Beau to auto-transfer whenever a client is requesting a same-day appointment would be great instead of sending a client a link that isn't going to show anything available.
1 vote -
Option to remove "Select another Payment Method"
Would like to have the option to remove the "Select Another Payment Method" prompt in the duo checkout process due to avoiding clients selecting a card on file.
1 vote -
Is it possible to make a direct print option for BLVD reviews?
We like to show our therapists their reviews. It would save a lot of time if we could just print directly from BLVD instead of having to copy/paste or retype it. I hope you consider adding this option.
1 vote -
Appointment availability upfront and center
I strongly recommend making appointment availability one of the first steps in the self-booking process. Clients currently have to enter personal information before they can view the schedule, which creates unnecessary friction and discourages them from booking. Allowing clients to select an appointment time upfront would create a more seamless and user-friendly booking experience.
1 vote -
bookable time block
There isn’t a way to place a “bookable meeting” on the schedule that clients can still book over. If you add an appointment to the calendar, that time is fully blocked and cannot be booked online.
If you add a time block (for meetings, lunches, etc.), clients will simply see that time as unavailable and won’t be able to book it.So there isn’t currently a feature that lets you:
reserve time for a meeting
still allow clients to book it
and automatically move the meeting if a client books1 vote
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