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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8555 results found

  1. Ability to archive forms before an appointment is completed without creating new copies that are "not started."

    1 vote

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  2. It would be great if we could create a narrative note from intake forms and treatment records.

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  3. It would be great if the patient check-ins could be separated. If one patient has two appointments in one day across 2 providers, it can be confusing for the providers when the patient checks in. For instance, if a patient has an appointment for a facial at 1pm and another appointment for filler at 2pm, its confusing for the medical provider to get a check in alert at 1pm. It makes them think their patient arrived an hour early. It would be nice to separate check-ins without having to separate the appointments themselves.

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  4. The crown and the star icon look similar so they can be easily confused. It would be awesome if the crown could change to something a little more unique to prevent confusion.

    1 vote

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  5. The ability to see all completed forms for a client via the appointment in the app

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  6. Please modify the precalculated tip options to round to the nearest 5 cents (up or down, doesn't matter) as when we are tipping staff out, the amounts often end increments of pennies and we're no longer wanting to deal with pennies in our drawer. All those "suggested amounts" based on percentages could be programmed to round to the nearest nickel. Thank you!

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  7. Can you add a mobile clock-in option?

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  8. Currently, a user is restricted by IP address based on their role. When a business uses dynamic addresses, the update isn't always automatic and the business needs to be able to disable the requirement for a day or so before the new one works. Until then, the entire business must have it disabled instead of just at the location where the address recently changed. Ideally, the IP address can be disabled only at the location level when necessary.

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  9. When changing the date range on a custom view, the report won't let you change to another report without clicking "update view".

    As I was putting this request in I saw that someone requested the ability to save date ranges. I think the best option is to allow the update view to save a date range, but don't require the update view if you have changed a date range and want to exit the report.

    1 vote

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  10. Have a CC be required for any new client/appointment. Have a button to bypass, but make it something someone booking the appt must actively do. Must also be able to turn off on the back end for certain (existing) clients.

    1 vote

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  11. Clients that want to re-book or re-schedule with a specific provider should have the options to select their provider and be given direct access to their schedule. This is particularly helpful for providers that work for multiple locations.

    1 vote

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  12. See all incomplete charts (in progress, not started) for a range of dates. For example, all open charts that are not started/in progress for the month of August. And be able to filter then by chart status

    1 vote

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  13. Quickly show whether a credit card is on file in the Professional App without having to open checkout. Making this visible at a glance would help staff identify unsecured appointments and reduce no-shows.

    1 vote

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  14. The ability to attach one add-on service to another add-on service. For example, Add-on A is attached to Base Service B. Once Add-on A is selected, Add-on C would appear as an available add-on. Add-on C would only be available after Add-on A has been added to the base service.

    1 vote

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  15. This would allow businesses to identify which patients booking appointments still need to complete an annual medical clearance exam before getting a treatment.

    1 vote

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  16. We’d love the option to customize when we get notified that a client form is expiring.

    Right now, we’re getting notifications 8 months before the form expires, which is way too early to be useful. It would be great to choose the timing (30 days, 14 days, 7 days, etc.) or even choose to only be notified once a form has expired.

    Having control over this would make the notifications much more helpful and less cluttered.

    1 vote

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  17. This would allow a business to add an add-on to a base service and then an addition add-on service to that add-on service, granting them the ability to stack onto the base service.

    1 vote

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  18. Notes are used by Hydration Room for tracking any updates or changes needed for the fields on a chart or form after they have been submitted for review. Occasionally, a team member will edit or delete a note after the fact.

    1 vote

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  19. From my website, providing a link directly to a membership, package, or product will open the overlay in that section but you then cannot navigate backwards from that section to categories or the main menu. Then if you close the overlay and try to open the main menu from a standard book now button, it only opens to the direct link section you were in before. It would be very helpful if direct links opened to a specific section of the overlay with the possible function of navigating backwards towards the main menu. Also if you click a link to…

    1 vote

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  20. PLEASE ENABLE TEXT BOX USE ON A FACIAL GRAPH. THANK YOU

    1 vote

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