8542 results found
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Conditional Logic - I need the Patient intake form to have conditional logic, For example if a patient is female then another pop up is requ
Conditional Logic - I need the Patient intake form to have conditional logic, For example if a patient is born female then another pop up is requred to check if that patient is pregnant
3 votes -
I need the Scheduling alert to Read from the Patient Intake Form the Alergies and add as a Schedule Alert on the Patient file immediately.
I need the Scheduling alert to Read from the Patient Intake Form the Alergies and add as a Schedule Alert on the Patient file immediately.
3 votes -
We would love to have some place to check charting that is "Not Started"
We would love to have some place to check charting that is "Not Started"
3 votes -
Creating Audiences
When creating an audience to target the guests of stylists no longer working in my salon, I have to make those stylists active again in Staff Profiles for their names to populate when choosing "Provider was". It is tedious and time consuming to not be able to simply select them from the list like we can for active employees.
3 votes -
2 Factor
Either have 2 factor remember your browser for 30 days or use a passkey. This is a bit much to have to authenticate this many times a day
3 votes -
more messaging features
Have the ability to put emojis in messages to patients as well as ability to send photos through the messages to show before/afters or current specials!
3 votes -
Ability to round to nearest 5-cent interval when checking out with cash
With the deprecation of the penny, businesses will need the ability to round up or down their order totals for clients paying with cash. This is to ensure no workarounds are needed when completing checkout for these types transactions, and keeping reporting accurate.
3 votes -
Clients deleting card on file to avoid late fee
That there has to be a card on file at all times... we are recently coming across many people who book an appointment and will avoid the late cancellation fee by removing their cards on file so we have nothing to charge
3 votes -
Add a "merge client" button/pop-up to the "+1" next to client names in messages who have multiple profiles with the same number
It can be cumbersome to merge clients through the client tab, if a client has multiple profiles with the same phone number, it would be convenient to be able to hit the "+1" next to their name in messages and have an option to be brought to the merge client page with client profiles already plugged in.
3 votes -
An identifying patient photo next to their name
An identifying patient photo next to their name so front desk staff can recognize them immediately to greet them by name - very important for customer service!
3 votes -
"Add to calendar" is an option in the first email for iPhone users.
Clients have reported that they do not have the immediate pop-up in their email confirmation to add their appointment to their digital calendar. This has been particularly prevalent in iPhone users. When the appointment does not immediately transfer to their calendar, clients are more susceptible to forgetting or not marking down their appointment information.
3 votes -
Add Folders to Reporting Saved Views
Instead of putting all saved views in one list, there should be folders for quick access, like in the old Beta reports
3 votes -
Allow Manual Refreshing of Reports or Provide Real-Time Sales Data
As a salon owner, I would love the ability to manually refresh our reporting dashboard so we can see accurate sales figures at the end of each business day.
Currently, reports can go several hours without updating. For example, today our reports refreshed at 3:45 PM and didn’t update again until 7:18 PM. This happens in both the old and new reporting systems.
Being able to see our daily sales in real time seems like an essential feature of any business management software. We shouldn’t have to wait hours after closing to know how our business performed that day.
I’d…
3 votes -
make the toggle buttons green instead of black and white please so we can quickly see if is on or off
anytime I see a toggle button on here, it throws me off because the buttons are back and white. Can we please get a green toggle?
3 votes -
Allow preventing multiple offers from stacking on a single order
Right now, when multiple offers apply to the same order, they all stack automatically. This can lead to unintended pricing and make it difficult to control promotions.
We need a way to limit orders to a single offer or prevent stacking so promotions behave predictably and protect margins.3 votes -
Please do not force the new reports on us!
Almost all of the reports I use for payroll are no longer there. To run payroll, I used the Time Clock Summary- The new one goes day by day and doesn't separate by staff member, so I would have to calculate each individual's time clock entries day by day which leaves far too much room for error and is totally unacceptable. The new summaries section has completely limited the options for separate sales summaries. I use ALL of the summaries and now the majority of them are GONE. Please do not make this a permanent change.
3 votes -
Search bar for Services
It would be nice to have search bar inside the "services" menu to make editing services much easier than having to scroll down a long list.
3 votes -
Bring back the chat pop up
Bring back the option to open a small chat window over top of the calendar when going into the client profile - this was apparently updated so that clicking the chat button on the top of the client profile takes you to the messages page, which is still in their profile. The biggest benefit of the old method of having it open a new, small chat window on the bottom of the screen, was that we could still multitask and check clients in and out while composing a message. The current flow makes that impossible, so that the chat cannot…
3 votes -
List messages by date rather than "days ago".
When you refer back to the messages rab under a clients profile, It lists them with "_ days ago" versus the date. This is weird? why not just list the date so we dont have to count back?
3 votes -
Message log from Beau should appear as unread message
When Beau takes a call and records the script, it should show up as an unread message so that I know I missed a call and can return it quicker. Right now, I’m having to check the messages tab frequently to see if I’ve missed anything from Beau.
3 votes
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