8533 results found
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Service Report
i ultimately want to have the same reporting as the service commission summary but with both the closed and opened tickets.
the goal is to predict and make sure no payments are missed with both list price and subtotal columns in the report as well
3 votes -
product categories error
can we make it easier to change/delete product categories without having to delete all the products from the category first. i also noticed an error where i have deleted all the products from a category and it still wont allow me to delete that unwanted category
3 votes -
Expired Card Report/ Client Filter
We need a way to easily identify clients who have an expired card on file without having to open each individual client profile.
It would be extremely helpful to have either:
A client filter for expired cards
A report/export showing clients with expired cards
The ability to filter by card expiration date (expired, expiring soon, etc.)This would save our team a significant amount of time, especially when we have a large client database. We need to be able to identify clients with expired cards so we can proactively ask them to update their payment information before their upcoming appointments.
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3 votes -
Needs to be a way to have a new sale for a service that's not on the calendar
Needs to be a way to have a new sale for a service that's not on the calendar.
3 votes -
INCOMPLETE NOTES
We are a soap notes required biz.
WE ARE HAVING ISSUES WITH KEEPING TRACK OF PATIENT NOTES AND IF THEY HAVE BEEN COMPLETED.
IT WOULD BE HELPFUL IF THERE WERE AN INCOMPLETE NOTE/CHART INBOX WHERE NOTES THAT WERE UNFINISHED COULD BE EASILY FOUND AND COMPLETED.3 votes -
Allow add-on services to be performed by different provider than primary service
Ability to have an add-on service performed by another provider so specialists can be reserved for more specialty services. Example: Prep or blood draw done by phlebotomist while injection or IV is performed by RN, NP, or doctor.
3 votes -
ai receptionist text
customer wants the option for the ai receptionist to do text only
3 votes -
Hate new update on mobile app
Our team HATES that Boulevard removed the ability to directly send a text message to the client from the mobile app. Now, when you hit the 'message' symbol, it opens up the automated chat box within Boulevard instead of directly being able to send the client a direct text message from our own personal phones. The old way allowed us to convert the client into a new contact in our phone but now, there's no way to do this. It has created a lot more work and we are absolutely sickened that this changed.
3 votes -
Data Import: Inventory
Ability to upload a sheet or photo of inventory counts, which will automatically update inventory, without the need to use purchase orders or manual adjustments.
3 votes -
Price range
When adding a new service, there should be a way to add a price range, not just a single price. Not all patients get the same treatment; i.e., facial filler can range depending on the number of syringes used.
3 votes -
Make packages redeemable on consumable products
Make packages redeemable on consumable products. We would like to be able to sale pre-pay packages on filler and neurotoxin. Boulevard is only capable of redeeming a voucher for 1 product at a time. It would be awesome if we could pre-sale 50 units of neurotoxin and the system properly redeem each unit.
3 votes -
3 votes
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Forms current setup doesn't work for our business model
We have multiple people booking the same service at one time. Each client needs to complete an intake form originally with a repeat guest form each subsequent time they come in. We need to be able to differentiate the forms and be able to send manually. Additionally, we have a main booker who can add guests to service without their phone number. We need to be able to send the forms to additional guests with "guest" profiles, have them complete the forms and have that information populate with their profile so they can check in on the guest interface app.
3 votes -
Profile Photo for Providers with Online Booking
We would love to have a profile picture with the providers in online booking-- we have two providers with the same first name, and patients get confused with who to book with, so would be great to see a picture of the provider they are booking with.
3 votes -
Strongly recommend Boulevard provide insurance processing services.
Strongly recommend Boulevard provide insurance processing services. It's really the only way for us to fully migrate our hybrid medical and aesthetic practice fully to boulevard. For now, we are still having to use multiple software and it's getting challenging to navigate back and forth between two booking systems and electronic health records. It makes other EHR software with these capabilities, like Jane, very enticing
3 votes -
Select more than 2 photos to compare
We would like to be able to compare more than 2 photos at a time. There are times when we want to have both sides of the face shown in the before and after.
3 votes -
Allow keyboard search on "category" when adding a new product
The new product screen is helpful for "tab" jumping between lines. It would be nice if the "category" drop down allowed you to start typing and showed hints with those letters. As it is you get in a flow of type, tab, and then have to go back to the mouse to click. I would really love to just keep my hands on the keyboard for as much of the process as possible!
3 votes -
multiple stylist at one time when booking
It would be nice in the booking page to just show all stylists and their availability so clients dont select one stylist just to find out they dont have a good time slot for them and have to start their booking over from the beginning. if not all stylist at least allow the client to select multiple stylist they like to sit with so they can view more available time slots
3 votes -
Integrate with classpass
Integrate with classpass
3 votes -
Buy now pay later
I know that the Buy Now, Pay Later option just launched today. I would suggest that clients could have the ability to use this option directly on the online booking platform without having to physically come in to the studio. From what I have gathered, it is currently only available through Duo.
I have a lot of clients who purchase packages and this would be very convenient if they were able to use the BNPL option to secure their package online without having to come in to the studio.
Thank you!
3 votes
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