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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8152 results found

  1. A service product tab for items that can not be resold but are only used during a service that also need to be tracked. So it is in its own location and not mixed with the retail products, the list can get too long

    3 votes

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  2. Add a current skincare regimen section to the chart so products can be easily viewed by all staff to provide consistent care

    3 votes

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  3. It would be so helpful to be able to see client notes in the App! Under the Details tab. Tp appear under Appointment notes.

    3 votes

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  4. Add a column to the product sales report that shows current quantity on hand to be able to help improve ordering and enable us to keep top sellers continuously stocked.

    3 votes

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    1 comment  ·  Admin →
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  5. The Help Chat window needs to be minimizable, since it covers everything. Currently there is only an Enlarge button or a Close button.

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  6. The option to add client accomodations in the accomodations tab in a clients profile would be very beneficial to help regulate incorrect bookings.

    3 votes

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  7. Add a function to the waitlist that insterts a requested waitlist appointment into the schedule, in a specific color block so the the business is aware of a potential appointment time that could be filled.

    3 votes

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  8. We would like a way to set available booking timing intervals per service.

    This way, we can set intervals a service shows available times. For example, we want service A to be bookable every 30 minutes. Service B should only be bookable every 60 minutes.

    Currently, the intervals would apply to every service. This is not applicable for us.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. Account admin to be able to adjust account credit, product credit, etc, manually instead of reaching out to support to do this.

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  10. Problem: Resource schedule mirrors provider schedule for a service. Patient is using a treatment chair during the entire duration, however provider can see other patients while the first patient is doing an IV treatment. Schedule allows other appointments to be booked for that treatment chair (resource) even though it's "busy".
    Solution: When creating/editing service, have a box to select if resource is "busy" during processing time, even though the provider is not.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. Ability to restrict membership audience based on whether the client has an existing membership already.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  12. Show a picture of the staff member (can be a head shot or more), and a bio about them. This will be helpful for clients who want to identify with a particular person

    3 votes

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  13. Boulevard App for phone should have a lock on the app itself to open to ensure patient confidentiality.

    3 votes

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  14. have the ability to schedule reoccuring appointments and reoccuring blocks. If a client wants in every 4 weeks on monday at 4pm with a certain service provider for 1 year or never ending it would be great to not have to manually enter every single appointment for them!
    Same with reoccuring time off/blocks to schedules!!!!

    3 votes

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  15. Okay so I know that clients can go online and book an appointment under their own profile for their friends, family, etc. and it will show up as the guest's name coming in with "guest of original clients name" underneath it. I would love a way on the businesses side to be able to book a guest under a clients profile without having to make an entirely new profile for each and every guest. In case this doesn't make sense, here is an example - we have many clients who come for services and also have their children come in…

    3 votes

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  16. 3 votes

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  17. We'd like to be able to download all of the responses from our form submissions into a CSV file.

    3 votes

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    • Forms should be able to be copied and turned into a chart and vs versa so you don't have to start from scratch if you want to change it!
    • Also on both forms and charts, common fields should be automatically populated! Fields that should come up automatically include patient name, date of birth, today's date. It's a hassle to fill these out each time! Even the provider's name should come up.
    • When the patient fills out the form with their personal information, it should update their profile (with birthday, allergies, etc.)
    3 votes

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  18. Allow individual sales reps or providers to be able to send personalized scheduling links for their specific calendar via text or email. That way, the client will be able to book seamlessly without too many options or obstacles in the way.

    3 votes

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  19. I need the text reminders to have the option say what the appointment is for, and who the provider is!!!!
    example: "Your appointment for HYDRAFACIAL with LINDSEY is today at 9am"

    3 votes

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