8533 results found
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block guests from online booking services with two different stylists in the same appointment
We need to be able to block guests from online booking services with two different stylists in the same appointment. For example, cut with Jane at noon, Root Touch up with John at 1pm
3 votes -
medications
The new tab Clinical tab for Medications is helpful. However, there is no ability to edit Medication Notes-- they can only be deleted. Please add the ability to edit.
3 votes -
Adding more than one product to a service
I really would love to be able to add more than one product to a service at a time. It would help keep inventory and pricing accurate. I have a custom 'cocktail' using multiple products/services I offer. I would love to be able to add all of the products to the service so it keeps the inventory tracking accurate.
3 votes -
Gift Cards need to be visible in the client portal
PLEASE ADD GIFT CARDS TO THE CLIENT PORTAL!!! Everyone wants to see their gift card balance in their portal. It is a waste of our time to have a discussion with every client wondering where their gift cards are.
3 votes -
we'd like the ability to share before and after photos with the patient within Boulevard, whether by text or email.
We'd like the ability to share before and after photos with the patient within Boulevard, whether by text or email. Right now there's no ability to send attachments within the texting platform.
3 votes -
minimize side menu
Simply give the users the function to minimize the left side menus to allow a larger view of the main screen. This is important when working on inventory or other 'manage' functions.
3 votes -
Report for upcoming double booked resources
It is still far to easy to double book resources (the pop up warning when initially booking is nice, but limited to initial booking, rescheduling will still allow a resource to be double booked unintentionally)
It would be great to have a forward looking report to let me know any resources that are double booked in the next n days or weeks. Then I can solve the problem before it becomes a crisis.
3 votes -
Provider Scheduling
We need service-specific provider availability rules. Example: Provider A is available for online booking Tuesdays 9-5, but Laser Hair Removal should only be bookable with that provider Tuesdays 9-12, while Electrolysis should remain available 1-5. Current provider shifts, service-level settings, resources, and Precision Scheduling do not enforce this provider/service/time intersection.
3 votes -
App: Should support messaging.
Clients are messaging and I don't see it until I'm in the office. There should be a tab to support that platform within the app.
3 votes -
Lifetime Client Retention
RETENTION: We need to be able to look at lifetime client retention of more than just 180 days. This is important to understand how long patients are staying in the clinic, whether that be months or years!
3 votes -
Add options to Pin Tool in charting
Add options to Pin Tool in charting. Like using "X" or inputting a word to use instead of numbers. The shape tool is not very user friendly, and the size magnifies uncontrollably when completing a chart
3 votes -
I suggest adding an "In Service" status to the Front Desk Dashboard to help staff track when providers are with clients and monitor the time
I would like to suggest adding an "In Service" status/category to the Front Desk Dashboard. This feature would allow front desk staff and management to easily track when providers are actively with clients and monitor the amount of time spent in each room or service.
3 votes -
move form from one client to another
When a client books for themselves and others, the forms all get put on the profile of the person booking. It would be nice to move that form to the respective client.
3 votes -
3 votes
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Allow add-ons to be booked/performed by other team members.
We have several add-on services that can be performed by other members of our team, that would be utilized by clients in online booking if they were available. Having the option to add-on, then select the professional within the add-on would open up more possibilities for the client. For example: Book a haircut with one person, then add a massage, facial, or sauna session (or all three), onto the haircut. It's a major lost opportunity not being able to do this.
3 votes -
Ratings Scale
It would be helpful, especially for older clientele, if the rating message indicated which star indicated the higher rating.
We've had lovely reviews, when because they clicked that star on the left- it game us 1-star, when it was clearly meant to be 5-stars.
Maybe this could be an optional feature to show 1-5 beneath the stars or something similar.3 votes -
Show more details in a client's history for cancelled appointments
Rather than just showing "cancelled" as a blanket term I would like it to show if it was a late cancel, a now show, or cancelled by staff/client. It would help us be able to track clients show rate more accurately and when to potentially intervene on a chronically late guest, or chronic canceller.
3 votes -
Discount Reasons
For discount reasons, can we add the percentage amount to the discount reason that we create? Less steps for each transaction make a big difference since we cannot change the amounts and have to type in 15% and 100%
3 votes -
demographics banner
Like an EMR, the client name, age, allergies, or any specific notes should be on the demographics banner, even when your documenting in a chart. Most clinicians type a patient age first, and you need to come out of screens to find it then go back in,
3 votes -
Mobile App Performance Tab - Track Hours Worked
Within the performance tab of the mobile app, you can track all sorts of metrics. For those hourly employees, tracking number of hours worked would be very helpful.
3 votes
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