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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7781 results found

  1. Customer would like to show discounts on Purchase history page in the client profile.

    3 votes

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  2. 3 votes

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  3. when a customer books a service, the service description should be readily available

    3 votes

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  4. Need to have the ability to add the "Barcode" as a column in the Inventory On hand Report, specifically in Beta.

    3 votes

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  5. An app that is whitelabel branded, for patients to boost memberships and online sales, notifications, etc. would be absolutely ideal!

    3 votes

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  6. Customer would like the desktop dashboard to be optimized to work on iPad OS

    3 votes

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  7. Objective:
    To implement new safety measures to protect company data, specifically by managing access to the newly updated Clients tab and the ability to create and view targeted audiences.

    Background:
    With the recent update to the Clients tab, users can now 'drill down' into client data and create targeted client lists. Previously, a client list with 12,000 entries was not very actionable, but with the new update, users can filter and extract valuable information. This poses a potential risk if sensitive data falls into the wrong hands.

    Current Situation:
    Turning off client list access is not a viable solution as…

    3 votes

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  8. 3 votes

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  9. 3 votes

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  10. If a user logs into a new device it will be logged off its previous device excluding mobile devices.

    3 votes

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  11. When a client is booked for one service and it was wrong the ability to completely edit that service and add the correct one is necessary. The ability is available on a computer but I don't have access to that all the time.

    3 votes

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  12. It would be great if the client filters were able to filter "appointment count" at 0 appointments to see who hasn't completed was yet.

    3 votes

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  13. 3 votes

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  14. 3 votes

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  15. We would like to be able to have a Saved Day View on Boulevard.

    For example, on Booker, we can customize and save the schedule view base on the day and when another employee logs in, they are able to select that view so the schedule is organized for them.

    Management for our spa prepares this for the front desk employee so we know exactly what the rotation of massage technicians is for that day.

    3 votes

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  16. We have senior injectors that have a slightly higher price for injecting than our standard services. It'd be great if custom product unit prices could be added on a staff level for a service so we could easily charge at an increased rate.

    3 votes

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  17. Under client history all you can see is what appointment they had, but it would be helpful if it also showed what provider they saw for their service without having to open up the whole appointment window.

    3 votes

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  18. Have a way for the Discount Reasons/Codes to be toggled off when not in use. Then we don't have to delete and readd when they are used again. This will keep reporting accurate, so the name isn't different from the first time it was used. It will also keep the checkout drop down list cleaner and quicker for the front desk teams to find their active promo/discount.

    3 votes

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  19. Clients purchasing gift cards accidentally create duplicate profiles due to using different information for the gift card purchase than what is on their existing client profile. It'd be great if returning clients could be encouraged to log in before purchase to curb the amount of duplicate profiles that get created.

    3 votes

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  20. Currently taking photos with the ipad available at check in to complete a form is not supported, we'd like this to be implemented to allow clients to fully complete their form at check in.

    3 votes

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