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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8152 results found

  1. We would like the ability to specify what Client information is included in the "View client contact information" permission. This will allow providers to see tags but not phone number, email or address of clients for example.

    3 votes

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  2. appointment email has appointment day of week along with date and time

    3 votes

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  3. e.g. 1 to confirm, 2 to cancel, 3 to receive a link to self reschedule, 4 to receive contact to reschedule

    As it stands now: If a client responds to a reminder text that they wish to cancel their appointment but includes any form of affirmation including y, ya, yas, ye, yep, yes, yu, yus, yuss, yass, yess, yep, yup, sure, sure thing, see you, see you then, excited, so excited, confirm, in their response it triggers an appointment confirmation.

    THIS WOULD NOT MAKE SENSE IF THEY SAY "not sure", it triggers confirmation, and the salon would have no idea

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  4. Have recipients name and from on gift card, in case gift certificate is lost we can look it up.

    3 votes

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  5. Would like to limit particular offer codes to only be available to be used by a manager. Currently all offer codes can be seen and utilized by every team member.

    3 votes

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    1 comment  ·  Admin →
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  6. Currently I have to have duplicate profiles and it is not a great experience for reporting or payroll

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  7. If you click on the patient's calendar appt, it should take you to their chart. It's a big pain to have to go to clients and then find the chart. Extra steps!

    3 votes

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  8. Guests should automatically receive a copy of any intake forms they complete and sign. This ensures they have a record of the information provided, the policies acknowledged, and their agreement to our terms.

    3 votes

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  9. Assign unit cost at the location level for Purchase Orders. Sometimes, prices for the same item differ by state.

    3 votes

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  10. 3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. Having an error box / warning pop up when employees try to book outside of unbookable time (specifically when clicking "Select Time on Calendar" would be super helpful!! This includes booking during closed hours but also booking outside of employee's scheduled shifts.

    For example- "The time you selected is outside of your availability. Are you sure you want to continue?"

    3 votes

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  12. 3 votes

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  13. We need cards on file for appointments so a quickbook link with the service and time slot already chosen would be awesome then all they have to do is input their info & card.

    3 votes

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  14. Ability to sort Reports by 'created on' date or 'created by'

    3 votes

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  15. Referral Program: It would be nice if we could set up different referral programs for different stylist. That way some stylist get to choose if they want to run a special or not.

    3 votes

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  16. We should be able to change the timing of when messages are sent out. The 1 days before appointment reminder text should not be sent out at 5pm. Our cancellation policy is 24 hours before an appointment. So it should be sent, at the very latest, 8am. Boulevard is also delivering text messages late at night ex. 9:30pm. Which is very disruptive to our customers. We never had this issue at Vagaro

    3 votes

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  17. Add the basic functionality in the desktop app to the phone app: ability to check out clients, correspond via chat, etc.

    3 votes

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  18. Create a page in the admin system that allows providers to go to an interface that you can view with a potential client during a consult to pull up pricing information.

    3 votes

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  19. Allow staff to view and create notes, edit client information, fill out forms, but not able to delete any information,

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. RegenMD would like all clients to see membership agreements in the client portal regardless of them having "agreed" during checkout or not. Regen does virtual sales (not online or via the Duo) so needs the ability to have clients agree virtually as well.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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