8541 results found
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12 week jump rebook button
4/6/8/12 week button We need 12week rebooking button for Neurotoxin patients that need rebooking. Please and thank you
3 votes -
Allow commission to be tied to a different staff member than the one who performed the service.
Services are performed by assistants (e.g., nurses), but commission should go to the supervising provider who owns the patient. Today, commission is tied only to the staff member on the appointment, forcing manual reassignment at checkout. We need the ability to attribute commission to a different provider.
3 votes -
Allergies and Medications
Allergies and medications are not as visible on the patient profile as they should be, and this is a patient safety concern.
This information needs to be more prominent and easy to access at a glance. If it’s buried or requires extra clicks, it increases the risk of missed allergies or medication interactions. Making this more visible would help providers make safer, faster decisions and improve overall patient care.
3 votes -
Specific Day Booking
Let certain services be booked on certain days. For example I want people to only book Botox on Mon Wed Fri.
3 votes -
3 votes
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Report for referral source
It would be great if there could be a report that populates referral sources for clients. This would be a great tracking tool to see how effective SEO campaigns are.
3 votes -
Search Functionality during Booking an Appointment
We have a lot of services so it would be great if the client can search for the service instead of having to find it one by one. Especially if they want more than one service in different categories. It's very important for a seamless client experience.
3 votes -
Allow a link within the automatic texting response during off hours
It would be great if we were able to allow links in our automatic texting response during off hours. Prior to BLVD, we used google voice, and we would write something along the lines of "Thanks for reaching out, but the salon is currently closed, if you're looking to book an appointment, you can do so online at www.blvd.com..." This way, it will take the client messaging the salon directly to our booking link. We also included our R+Co affiliate link to generate online product sales as well.
3 votes -
Adjusting a ticket
It would be beneficial if we were able to adjust a ticket after it has already been closed out. With my previous software, I was able to change providers, services and break up a service if two employees worked on the same person for one service.
3 votes -
Make the CREDITS tab more visible for check out.
When checking out client the CREDITS tab at the bottom needs to be highlighted to show there is a credit to be used.
3 votes -
I would like to submit an idea. I feel for text messaging in the med spa business is very important. But since we are starting off with
I would like to submit an idea. I feel for text messaging in the med spa business is very important, especially in such a fast paced time like today. But since we are paying for those certain amount of texts, if we happen to not use all of them, I feel it would be nice to have them rolled over. I think once a med spa gets busier, even with the rolled over usages, it'll still go over what's given in that package so it'll be a win win situation for both sides.
3 votes -
sort offer codes
for the love of god, please add a sort and/or search feature on offer codes section!! thank you!
3 votes -
Chronological report under service commission
Please update the Service Commission report so that summaries are pulled based on the time of check out / time of payment. This will ensure the report is displayed in true chronological order, reflecting when transactions are actually completed.
3 votes -
Automate booking for the waitlist
Have BLVD email or text automate links of openings to people on the waitlist to book, so we do not have to manually reach out each person on our waitlist.
3 votes -
Indicate time as well of appt under history tab and the actual services done upon checkout to be more accurate. Lots of time, services are a
Indicate time as well of appt under history tab and the actual services done upon checkout to be more accurate under history tab. Lots of time, services are added on/changed. The history tab is a better snapshot than having to click into the actual date and viewing order. Also, seeing the last time history helps us schedule out when we are offering future visit times.
3 votes -
Membership Vouchers
It would be great to have more flexibility with vouchers for memberships. For example, if a client gets 1 Classic Facial every month as one of their membership perks, but they want to upgrade to a Hydrafacial, we should be able to book the HF and still apply the classic facial voucher to the service. So that way, whatever the balance is, that is all they would pay for. Finding a work around for this has been challenging and very time consuming.
Additionally, it would be nice to offer a perk that is only good once, instead of monthly. For…3 votes -
Enable flat rate commission to be put in employee commission versus only a percentage.
Self explanatory - Many places pay a flat rate per procedure for commission versus a % - i.e. hourly + $25 per hydrafacial etc.
3 votes -
Reducing duplicates by requiring both email and phone number
Reducing duplicates by requiring both email and phone number for online booking. People use different email addresses (work email or personal) to book online. If a person uses an email address that's not been used before it will create a new client ID. Online booking should require both email and phone number, this way the phone number would still match an account in the database and not create a new client ID.
3 votes -
Beauty Bank Tox Discount (Or anything sold through the product category)
When giving a dollar amount discount for tox sales - the discount does not multiply with the number of units. ie: We give $3 per unit. A client buys 50 units, their discount is $150 - but the feature does not do the multiplication. It leaves the discount at $3. So we have to go in and autocalculate the discount (or we have a seperate line item at the discounted rate but then that does not show the client the amount they saved).
3 votes -
sms text charges
Most platforms don't charge for sms text-why are we charged exorbitant fees on top of the high price of this platform? This makes me consider leaving BVD. We are consistently getting messages to "send text blasts" to clients-it can cost hundreds of dollars. When will BVD address his? There have been so many posts about SMS text charges.
3 votes
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