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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8542 results found

  1. We can only add vouchers for services but need to be able to do it for products as well because we often sell packages that have two or three services and some products but have no way of adding the credits to the wallet to ring out the product correctly. We can only add credit in dollars to their wallet but there is no way to note what that money is for. Please add this feature.

    3 votes

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  2. Have certain client notes show up on the popup when you click on their appointment.

    3 votes

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  3. We offer virtual consultations and exams, and we need to have appointment-specific reminder texts for these visits. Currently, our standard reminder text is being sent, which includes our office address and is causing confusion for patients. We would love the ability to have separate reminder texts for virtual appointments so patients are clearly informed that their visit will be conducted online.

    3 votes

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  4. 3 votes

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  5. Businesses would like the ability to change the language contained in the Referral Program emails to the existing client.

    3 votes

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  6. 3 votes

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  7. It is so inconvenient that you can not copy a gift card number or identification from a client's wallet and paste when checking a client out.

    3 votes

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  8. 3 votes

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  9. My service providers have the ability to block themselves in case of emergencies or things that come up. It would be ideal to be able to monitor how often this is occurring to keep track of this.

    3 votes

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  10. It would be great if we could have more field auto populate and display on the overview page or as scheduling alerts. such as "Has an Allergy - see forms" or "Medical Alert - See forms" for important statuses such as pregnant/breastfeeding, or on antibiotics.

    3 votes

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  11. Orders from vendors often contain tax/shipping charges. To align the exact amount charged on the order with the purchase order in Boulevard, it would be helpful to have these open fields available and reportable.

    3 votes

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  12. We have a sauna and cold plunge, which does not require a provider but does only fit 6 people. Being able to configure resource only services would be great for this, but currently all services require a staff member to book

    3 votes

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  13. When the client is looking for an appointment online, please make it where they don't have to put in an email just to see if there is an opening. Once they see there is an opening and they are ready to book... then have them put in an email.

    3 votes

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  14. Section 8 of the payment processing terms states that we are not able to have an expiration date on gift cards. Some states (and federal law) allow expiration of gift cards.

    Requiring small businesses to retain this as a liability simply as a term on your terms of service is not a very friendly practice. I would like to see the section updated to include language that we will follow all federal, state, and local laws concerning gift card expiration. This allows me to operate my business in a manner that is appropriate to me and my location without being…

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  15. Would like to have the option to manually adjust payroll. For example, we don't want our employees to be paid for a discounted service but instead the full service price.

    3 votes

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    1 comment  ·  Reporting  ·  Admin →
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  16. I know you have a "Change Log", but it would be nice to have a Message Center for your software cleints. This could be where you post communications Boulevard sends out to us. Such as communications regarding the change in how our CC deposits will appear on our bank statement from 5/3 Bank to Boulevard Labs, or the email that was sent our regarding the credit Boulevard was very reasonable in giving us for the software outage last week. Some of my staff got that email, I didn't. As business owners we get hundreds of emails a week. Being able…

    3 votes

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  17. Separate booking logins for new vs. existing patients is a very necessary feature to allow our clients to use Boulevard to its full capabilities.

    In our office (med spa), we cannot allow new patients to book certain services without having a consultation first. This has caused us to have to disable most of our services in the online booking section since patients will just ignore any notices we put up and book anyway. This is punishing our existing clients who are authorized to book these other services, but since there is no barrier to entry, we can't allow anyone to…

    3 votes

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  18. Automated internal prompts for staff based on specific parameters set by the business for client outreach/clienteling.

    Ex. Staff (Manager or Provider) receive a prompt that "These 5 clients were at your studio two weeks ago but haven't returned" or "These 10 clients bought X product", etc.

    3 votes

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  19. I would like the ability to organize (ie change the order) of packages in the checkout menu.

    3 votes

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  20. Discontinue the second daily journal entry you send to Quickbooks Online Edition (QBO). I can't understand the point of it but it's completely wrong and I have to go through QBO each month and delete it. I mean, it's obvious that whoever maintains the app connection to QBO doesn't really understand accounting, and the upshot is a lot of extra work for the accountants. Latest case in point - during January, every journal entry for about a week posted all activity to the unredeemed vouchers code instead of sales etc. Bottom line, you're creating extra work for me, and I…

    3 votes

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    1 comment  ·  Reporting  ·  Admin →
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