8542 results found
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disable penny acceptance on pos
disable penny acceptance on pos
3 votes -
Make Product Descriptions Visible to Staff
Currently, Boulevard allows us to enter detailed product descriptions, but these descriptions are not visible or easily accessible to employees during checkout or when assisting clients. This makes it difficult for staff to confidently answer client questions or properly explain product benefits at the point of sale.
From a usability standpoint, it’s unclear why the description field exists if it cannot be referenced by employees.Making product descriptions visible would:
Improve staff education and confidence
Create more consistent client messaging
Increase retail conversion
Reduce the need for external cheat sheets or training materials
This would be a small but impactful…
3 votes -
When using recurring appointments should give a warning if the appointment is unable to to book instead of just going ahead and booking
When using recurring appointments should give a warning if the appointment is unable to to book instead of just going ahead and booking
3 votes -
Universal Gratuity Prompt Based on Full Checkout Total
We frequently sell service packages (like microneedling), and we’ve noticed that when a patient purchases a package, the checkout screen doesn’t prompt for gratuity. Even though the patient is still receiving a service that day, gratuity has to be added manually, which isn’t ideal for staff or providers.
We’ve also run into a similar issue with product-only checkouts (like skincare). Since gratuity prompts are tied to having a service listed, we’re unable to prompt for gratuity in those cases as well.
Because tipping can feel awkward or uncomfortable for staff to bring up verbally, having gratuity automatically offered during checkout…
3 votes -
Calender view
On the calendar view, it would be nice to be able to see if a client was checked in or if we are still expecting them. The "front desk" view is nice but then it doesn't really show who is late so we can call them.
3 votes -
a summary of the overall spending of a client on their profile
In the of overview tab, there should be a place where the clients overall life-term spend is (even if it's only visible to certain staff). This would be helpful in terms of giving priority appointments, etc.
3 votes -
Connected Field: SMS Marketing Consent
Clients are asked if they consent to SMS marketing via online booking, however they could potentially also be asked in a new client intake form. This should also be able to update the consent within the client profile.
3 votes -
Mobile app schedule for receptionist
Have a way on mobile app for team, who isn't service provider, to be able to look at their schedule. We have receptionist and were using a third party for them to clock in/out and post schedules. Since joining boulevard we are trying to centralize everything. With the receptionist team we are always making changes to schedule and it would be convinent for them to be able to access their schedule via the mobile app. As of right now you can only see schedules if you log in on the desktop.
3 votes -
client bought package online notification
Would like to see notifications when clients purchase packages online. Currently it only pops up in sales but staff don't always remember to look there.
3 votes -
Record seller for gift card sales
Ability to record which seller was responsible for selling a gift card to a client. Oftentimes a team member may push a gift card promotion and convince a client to purchase. This would be a way to report on those sales and recognize/reward sellers for their performance.
3 votes -
client gets notified if their card has expired
We had instances where we don't notice that a clients card has expired until it's too late. I understand that when its a membership they will be notified but it would be cool if it was sent out even just from their profile
3 votes -
Break out New vs Returning client data in more reports
Would be beneficial to able to see more New vs Returning data in reports.
Examples:
1) Referral Sources Report shows New Clients and Returning Clients, but then aggregates all the data for the rest of the report. Being able to filter the rest of the data (total sales and services, etc) for just new clients and just returning clients would show salons just how much revenue is coming in from new clients during a time period.2) Staff Performance Report shows New and Returning clients, but then aggregates sales and prebook rates. Separating prebook rates for New and Returning clients…
3 votes -
3 votes
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entering saved prices for client after check out.
I have removed the ability to change pricing at the front desk computer and i'd like to be able to go in and retroactively remember a client's price so i dont have to change it later, but this option seems to only be available when they have booked their next appointment or at check out. it would be really helpful to be able to add an accomodation like that at any time
3 votes -
An alert for when a room is overbooked
An alert for when a room is overbooked
3 votes -
Client audience filter for membership plan and tenure
This would be the ability to create an audience filter for clients with a specific membership type, as well as target their membership term length (new member, first month, first year, etc.)
3 votes -
Ability to send multiple images with text blasts
When crafting a text marketing blast, it should support sending multiple images
3 votes -
Confirmation Details
Include the day of the Week, Service Provider, and Services Scheduled in the confirmation messages.
For Example: Hi {client name},
You are scheduled for an appointment at Rose Aesthetics Paola on Wednesday, Jan 7, 2026 at 12:00pm CST for a 60min Petal Radiance Facial with Madeline.
When Clients have multiple appointments scheduled, they get confused which appointment is what day and end up having to take extra steps to figure it out. It should be simply included in the confirmation. Even the Booking Confirmation.3 votes -
Improve client forms formatting on mobile phones, difficult for clients to complete
Currently the Client forms are difficult to complete on their phones. We have received feedback from several clients that it is hard to see and also to select drop down options.
3 votes -
Enhanced Booking Interface Customization & Visual Branding Controls
We would love to see expanded customization options within Boulevard’s booking interface to better support brand-forward salons. The ability to apply custom brand colors throughout the booking flow—such as buttons, accents, and highlights—would help create a more cohesive experience between a salon’s website and its booking platform.
It would also be extremely valuable to allow service example photos within the booking process. Adding 1–3 reference images per service would help clients visually understand what they are booking, reduce incorrect bookings, and create a more intuitive, confidence-building experience—especially for visual services like installs, braids, silk presses, and treatments.
Additionally, a more…
3 votes
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