7777 results found
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3 votes
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Appointment Details Emailed to Client & Portal | Add Practice TEXT as a contact option
Appointment Details Emailed to Client & Portal | Add Practice TEXT as a contact option
Currently, directions, email, and call are available as quick links on the Appointment Details provided to the client when booking and via the Portal. If we are using the integrated messaging system with Boulevard it would be nice to offer TEXT as a contact method.
3 votes -
3 votes
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Track down with in reports
Example if im looking at service sales. I see a transaction i want to look more into I want to be able to click that transaction and it then show me what its connected to client, service and payment method
3 votes -
I suggest you create a way to send Forms to Duo Tablet for guests when they check in. . We check them in verbally to help w/spa guidance.
We check guests in verbally as we have multiple guests coming in at the same time. Prevents a line from forming. We also guide our guests through the experience instead. If there was a button that we could click to send the form when needed instead of them having to check in via tablet.
3 votes -
Option/setting to email business a CC of all outgoing client emails
Would like a feature setting to enable emails to be turned on for the business (one main business email contact similar to the email found in the MANAGE location tab> Details section) for all client appointments booked, reminders, and cancellations
3 votes -
3 votes
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Chart sign-off assignable to specific users/user groups
Medical director sign off is its own process, while a lead is a part of escalations in which they also need to be involved and have the ability to review/sign off in those instances. Instead of a single list of charts that need review, being able to split to their respective users based on circumstance would be more beneficial
3 votes -
Online Booking Easier for New Guests and Remove Redundancy
Recently, there have been updates to the online booking process for new clients, and it seems to be causing difficulties. Many clients have reached out to us via text because they found the steps involved in the booking process cumbersome.
Firstly, clients are required to enter their email before they can see available appointment times for a service. However, they are then prompted to enter their email again if they want to complete the booking. It would be more user-friendly to only require entering the email once after the client has selected a service, date, and time when they are…
3 votes -
Widen columns in calendar view
It'd be really helpful if businesses were able to manually widen a service provider's column on the calendar page. This is especially useful for salons/spas with lots of service providers and making the Calendar view look less cramped.
3 votes -
Add service duration as a column option in Beta Reporting
Having duration of a service added as a metric could help businesses determine how much time was spent on specific services for different date ranges.
3 votes -
Different Booking experience for VIP clients
Ability to have custom after hour options feature for VIP clients: Without changing the business hours, be able to have customizable options like link, or customize certain staff to be available to take clients on off days, or after business hours
3 votes -
When appointment is rescheduled AFTER late cancel cutoff, system should bring up late cancel fee checkout flow after rescheduling is done
Receipt also states "cancellation" it should be "late reschedule fee"
3 votes -
have a direct link for the waitlist
Instead of only having the waitlist available for the client to sign up on when there are no slots available, having a waitlist link that the stylists can post on their social media. That way clients can directly sign up for the waitlist instead of going through the entire process.
3 votes -
3 votes
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Loyalty Program
We want to be able to run a report each morning that shows clients who have hit their 5000-point balance or are Going To hit it at their appointment today.
3 votes -
3 votes
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Offer codes to apply for all membership renewals
If a client gets a discount on their membership using an offer code, there should be the ability for that offer code to apply each renewal and the client continues to get the membership at a discounted rate
3 votes -
Auto generate tags online booking
- for example if someone wants a hot stone massage and books online it will add the tag so that we are prompted to turn stones on
3 votes -
create a setting to make it possible to set individual discounts to be commissionable or not commissionable.
Usually I want to pay staff on the normal service fee, not the discounted price, but there are instances when this would not be true- memberships, package pricing, and with certain services. I would like to have more control over when discounts are eligible for commissions and when they are not.
3 votes
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