8152 results found
-
3 votes
-
3 votes
-
Online booking should require phone number NOT email
Online booking members have been recreating accounts because they put in a different email address than the one originally provided. In turn this makes them two different accounts, one of which has all vouchers/memberships/history attached, and one that doesn't. This poses a problem at check out when they aren't able to redeem vouchers/memberships without reception or provider knowing to merge the accounts beforehand.
3 votes -
Contesting disputes needs improvement
We need to submit files that are larger than 1mb and more than 750 characters. We have a lot to say and a large consent file with images that needs to be submitted. Creates challenges shortening these if we are going to attempt to win them
3 votes -
Way to delete disabled products
We should be able to delete disabled products if we no longer offer or use them.
3 votes -
Patient Average Visit Value
Can average visit value pull from products? We are an injectable practice. It would be great if products were reflected in the patient chart for Appts, revisits and Average Visit Value. It looks like this is only set for services. Thank you
3 votes -
Ability to take videos in charting
It would be amazing to be able to either take/upload videos into a chart. This is specifically helpful if we are doing body treatments and want to have a video of the before/after for comparison
3 votes -
Placing a transaction on hold
Our previous software allowed you to adjust a transaction as if you were checking it out, and then placing it on hold. When the client checked out the transaction was saved. This is very helpful for changing a service, etc. before the client actually checks out.
3 votes -
Highlight Note section make important note information more noticeable when we are accessing account.
Highlight Note section make important note information more noticeable when we are accessing account.
3 votes -
Option to change description in the "Include a Message" field on online booking widget
Give an option to edit the fields in the online booking widget. For example, instead of "Include a Message," our salon would like to have it say "Tell us about your hair goals for this appointment."
3 votes -
How did you find us?
Offer a dropdown menu to select how the client found the salon in the online booking widget.
3 votes -
New client pre-book
In order to track new vs existing client prebooks, we have to manually count these each day, per technician, and add them up for our weekly reports.Having to manually keep track of these numbers is time-consuming for our front desk staff and we have to account for human error.
Tracking new and existing rebooks separately allows us to better gauge growth. The higher our new client rebook rate is, the faster we grow. It's also an excellent coaching tool. If a technician's new client rebook rate is low, but their existing client rebook rate is good, we can coach them…
3 votes -
Detailed time clock report that breaks down hours by job reason
For employees with multiple duties/roles within the business. Time clock hours are currently cumulative despite which job reason the employee has clocked in for. In the time clock report, it would be helpful if the totals shown were broken down by hours per job reason.
3 votes -
Show status icons on provider app
Show icons that appear on dashboard on the provider app calendar (ie. confirmed, preferred provider, emoji icons.)
3 votes -
Number stamp for chart markup
A "stamp" you press the number from a drop down and just stamp the number plain, no box. no line, where you put it is where it drops, more simplified for marking up charts.
3 votes -
Add grids with optional text to charts and forms
In some of the charts we use, we need grids with titles and text boxes to add information. It could be an option under the Paragraph option in the Build tab
3 votes -
add ons should appear before transition time and grouped with the service
It is confusing to have add ons appearing after a service's transition time. It would be nice to have them appear as the modifiers do or at least grouped with the service they are attached to.
3 votes -
Only surface location-specific forms within appointment details
Forms not enabled for Location A are available for staff to select within the location’s appointment details page and this should not be the case
3 votes -
Honor membership billing terms
Have the platform honor membership terms - if "this membership cancels in a year" - offer an END DATE & stop billing after that date is hit.
26 location corporately owned laser studios. ACV: 133k
Gong Snippet : https://us-9385.app.gong.io/call?id=2606795304986048428.
3 votes -
Reorder and rename credit cards in the client profile
The ability to reorder or rename credit cards within the client profile to help differentiate between debit/credit and HSA cards.
3 votes
- Don't see your idea?