7775 results found
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completed services
a more significant color change to show on the calendar (schedule) when an appointment has been checked out.
3 votes -
Alphabetical order for everything
There are some things that are listed in alphabetical order but also a lot that aren't, this inconsistency seems like a design flaw. Some of the things that are NOT listed alphabetically are:
- Privilege Group dropdown when assigning it to individual employees
- Staff Role dropdown when assigning it to individual employees
- Assigned Locations dropdown when assigning it to individual employees
- Product category list when creating a new skuThere may be more but those are the most common ones that I see
3 votes -
Client opt outs from Blvd SMS should indicate that they will not receive confirmation messages in the future regarding their appointments un
...unless they opt back in. Businesses largely will not have visibility regarding client's lack of SMS communication. There should also be indicators more prominently displayed next to phone numbers whenever shown in Front Desk, Calendar, Messages, and Client tabs that denote NO SMS, or client has disabled all SMS. Some businesses HEAVILY rely on SMS and if clients are not receiving reminders and/or confirmations then being charged no-shows... there WILL be hiccups. The current set up potentially causes Blvd to force businesses to be in a rough spot where staff have the concept that their clients are being messages when…
3 votes -
Permission: Client profile contact info, view only state
The business would like to be able to limit staff from being able to delete or change phone numbers but want the staff to still be able to view the information. Just not change it.
3 votes -
Client tag addition relocation
When adding a client tag in the account screen you sometimes have to scroll down to see the button to add the tag. It would be nice if this was just below the contact information so scrolling wasn't necessary. A quality of life improvement.
3 votes -
make ability to send manual texts/confirmations
Can we manually send confirmation/cancellation TEXTS? We've found most people don't check their email very often and believe they haven't received a confirmation if it is not via text.
3 votes -
Zip code listed at checkout
It would be nice if on the left side of checkout we were able to see the clients zip code since we need to input it for checkout instead of asking them everytime if their card is on file
3 votes -
New Guest Booking Duration Options
I wish there was an option to automatically add additional time for new guest bookings with specific service providers or services. For example we have a Stylist that needs 30 extra minutes with all new guests and then we have a Colorist that needs 1hr extra with all new guests. Right now my front desk team have to mentally remember this for these service providers.
3 votes -
Multiple choice has type option as well
When creating a new form, I would like to be able for a client to chose yes or no and then create a line that says "If yes, when?" that a client can also fill in. Instead of having to create a new text box for it.
3 votes -
Calculate employee hours from multiple locations
Ability to add together time cards from multiple locations.
3 votes -
Disable Appointment Cancellations Permission Group
Privilege groups should include a separate functionality of appointment cancellations. Only authorized staff should cancel appointments.
We don't want our staff the ability to cancel any appointments, all cancellations should be reviewed by our manager. Some salons have a history of staff taking cash from customers, but then turn around and cancel the appointment to show that the customer never arrived, thus pocketing the full service sale for herself.
3 votes -
Review Incoming Calls
We can click on the phone symbol (where incoming calls appear) and see a dropdown of any calls you may have missed. You can pull up the clients account ahead of time and speed scheduling time.
3 votes -
Ability to lock an appt so that changing it requires manager or above.
Although this isn't ideal, it happens from time to time that an appt is adjusted back and forth between two differences of opinion. The most common battle is two modes; more revenue/clients vs more time with the client/less revenue. It would be nice if there was a way of excluding future revisions to the appt without manager or admin access.
3 votes -
Payment Processor Deposits by Location
Please add the ability to map payment processor deposits to more than one bank account. I have two Boulevard locations and each location's sales deposit to individual bank accounts. In the Boulevard <> QBO integration, I only have the option to map all payment processor (and cash payments) to a single QBO account. I have had to create a new, separate, clearing account in my QBO file where Boulevard can record credit card deposits for both of my locations, which now requires me to record those credit card bank deposits to that clearing account to offset the balance, rather than…
3 votes -
Limit user access by staff schedule
It's helpful that access can be limited by IP address, but for further protection would find it important to be able to limit access based on staff schedule. For example, a user who is scheduled Mon-Fri should only be able to log in on those days.
3 votes -
allow for grouping of clients before checkout
Staff would like to see when clients come in together. online they can be put into a group but by us. So our staff is getting confused weather they have duels.
Example, Sister A sees MT Jen, Sister B sees MT Kacey both at 2pm. Our staff wants to see them get highlighted together so they know they came together and need to done at the same time.
3 votes -
Create automated notifications for salon staff and messages for clients on birthdays/anniversaries/important dates.
Salons have the option to set up an automated message for clients birthdays/important dates. Boulevard notifies salon staff if a client is coming in on the day of or close to their birthday/important date.
3 votes -
Reporting for voided orders
Ability to pull a report for voided orders, including the operator's name/ID
3 votes -
Report detailing occurrences of price adjusting that do not fall within offers or discounts so that businesses can monitor this “workaround”
Unless I comb through each sale, there is no way to understand if staff are potentially handing out adjusted prices which in most cases diminishes income. I strongly believe staff understand this is a way of hiding their dirty work from management in some cases. The loss revenue for businesses is completely unmonitored at present. Increased revenue from price adjustments also should be scrutinized since targeting upcharging to certain clients could potentially land businesses in hot water.
I believe all price adjustments can be listed for any given service provider for any given period. I think the service provider should…
3 votes -
Warn if a UPC or SKU is already in use when creating new products
When selling a gift card there is a pop up window if the card is in use. So, something similar when creating a new product (or duplicating a product) Just highlighting the field or the field label in red with a note that states "This [sku or UPC] is already in use" would be very beneficial to help prevent mistakes when entering products.
3 votes
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