7540 results found
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Have memberships and series purchases separate from the booking appointments tab.
To make it easier for clients we should have a separate webpage or widget for clients to purchase series and memberships online. We have many clients who call us confused on how to purchase one of these plans and have to be guided into the individual appointments tab in the booking appointments widget.
3 votes -
Copy Booker
Booker is unreliable but I was sold on Boulevard supposedly being more intuitive than Booker but I'm finding it far more tedious. You guys need to basically copy every aspect of Booker
3 votes -
Call List Print Off
A specific call list we can print and call to confirm appointments. We usually do 2 days before to remind those that have booked in advance but haven't confirmed yet.
3 votes -
DETAILED Sales Report Filtering - down to the week, day, hour, etc.
In the BETA reporting It would be extraordinary if the sales reports could be filtered down to the most minute trackable timeframe. It would allow mgmt to see total sales for a given time frame further broken down to totals each week, each day, maybe even each hour.
3 votes -
My idea is that us receptionists should not be able to finish a transaction/sale without a seller (aka who the commission is going to)
I have been at Lords and Ladies for 2 months and one thing me and other new people struggle with is not remembering to click a stylist when selling a product. My hope is that one day the system will not let us complete a sale without selecting a seller instead of it saying "No Seller" since I keep forgetting and it messes up the stylists commission.
Thank you!
3 votes -
display online cancelations
The alarm icon needs to show online cancelations as well as bookings. Sometimes clients cancel right after booking and the alarm icon doesn't show this
3 votes -
3 votes
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When rescheduling a client from one service provider to another, the system does NOT adjust the pricing accordingly.
If we switch a client from one stylist books to another and they charge different pricing the system does NOT adjust the pricing accordingly. It keeps the pricing at the original price. We work as a team here, however we have different pricing levels. If a client has to switch to another stylist because someone is sick or for sake of timing. The system should automatically adjust the pricing according to the stylist when rescheduling.
3 votes -
Priority on waitlist entries
We use the waiting list a great deal, so it would be a tremendous help if we could put a PRIORITY OR SOMETHING NEXT TO PARTICULAR CLIENTS SO WE KNOW REGARDLESS OF WHEN ADDED TO CALL THEM 1ST
3 votes -
Show Service Providers along with appt time in Front Desk view
It would be far more convenient to be able to see the service providers as well as time in the Front Desk view; clicking in to the appt works in some situations, but if a stylist wanted to see which of their clients were confirmed vs. unconfirmed they'd have to check all of them individually right now. Would also help front desk know which stylist to notify at a glance, as some stylists don't pay attention to their phones or leave them around the salon.
3 votes -
customizable fields in the client profile needed
For the client profile, we are very personable with our clients, and we spend a lot of time with them building rapport. All businesses rely on referrals and networking. There should be an opportunity for our salon to either add a picture of their business card or line of work that they're in or other customizable fields besides just "notes".
3 votes -
Locking appointments to a specific staff member.
There are some requests that are flexible and others that won't book with any other stylist. This is typically in the notes for appointments, but it would be helpful to have a distinction between no staff preference, staff requested and a locked appointment to a specific staff member.
3 votes -
QR code for check-ins & forms
We have many locations that are located inside of salon suites. Having a QR code that we can post at the front door for our clients to check in or fill out forms would save a lot of time, especially because we are in salon suites and only have 1 door for the room/suite.
3 votes -
Retail units sold over client count
we would like units sold over client count to goal the team using a % not $$$. for example, if a stylist sees 10 clients and sold 5 units they would be at 50% retail for the week.
3 votes
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