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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7155 results found

  1. We have to search products by name when changing inventory amounts and this takes forever when big orders come in. I should be able to search this with the sku

    2 votes

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  2. We should have the ability to cancel a specific date range on recurring appts just like we have the option to choose the specific date range when booking recurring appts.

    When a guest takes a leave for a specific amount of time (ex 2 weeks... but they are booked out for the year) we have to either cancel all future appointments or go into each appt manually and remove it. Either way we are doing more work than necessary when this comes up.

    2 votes

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  3. For example I did a xmas sale and had no idea I sold the online packages didn't get an email or text to anything. an email should be sent to us notifying of any online sales without manually having to go in there and click it.

    2 votes

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  4. Sometimes my staff will not change the length of time alloted for each client, they go with the standard service duration. For better scheduling and utilization tracking, is there anyway the software can automatically reduce the time it took to complete the service once it's been checked out?

    2 votes

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  5. Would like for Boulevard to have a calling feature to not allow phone numbers to be available to employees to keep phone numbers private but have clients contacted if they no show, need to reschedule clients or be booked in.

    2 votes

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  6. For the product search, should allow multiple filler (ex, brand name and category

    2 votes

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  7. Create a way for a provider to sign a form and then send to patient to "sign off" on like the Good Faith exam. Also enable review of forms signed on patient portal.

    2 votes

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  8. If I remove an auto discount manually, it re applies when scanning other products. This causes discounts to be accidentally stacked when the auto discount had been manually removed. With every additional product scan, I have to go back and remove the auto generated discounts that don't apply.

    2 votes

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  9. Referral Program credit available for referring patient immediately after the referred patient checks out instead of waiting 24hrs.

    2 votes

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  10. Would love an auto integration with Vish product charges added to sales ticket, with option to leave a note why it was or was not charged. Will also suggest to Vish.

    2 votes

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  11. use ai to assist with making service recommendations, answering questions about service details and fully booking clients. guiding clients from the beginning to the end. Repeat MD now uses AI treatment advisors.

    2 votes

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  12. When a client changes their phone number , it erases ALL messages tied to that phone number. This is frustrating. Sometimes we refer back to past conversations for information, photos, etc.We are a med/spa office and rely on our system to keep track of all important info such as messages between client, Charting, etc. This would be the equivilent if all of a sudden medical carts went missing. Please fix this

    2 votes

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  13. In "audiences", make it easy to locate clients who have bought gift cards for campaigns.

    2 votes

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  14. Please add a feature that allows all duplicate client accounts in the system to be displayed in one consolidated list for easy review and merging.

    2 votes

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  15. When someone goes to buy a package .. i want there to be a 'buy as a gift' section where they can send it to someones email with a gift card and its a package with services... not just a $ amount gift card

    2 votes

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  16. be able to see a master price list and staff pricing

    2 votes

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  17. Please create an Appointment Report with actual patient names, service names, rather than patient ID and service ID. (Information without actual name is pretty much useless. )

    Aesthetic Record has this report called "Booking History" that shows all the bookings, rescheduling, and cancellation in one report, that was very useful for our operation. We don't miss their platform at all, but I think that something like that on Boulevard would be very, very helpful. Thank you for your consideration.

    2 votes

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  18. The giftcard should go on the account of the patient that the giftcard is purchased for. Or at least need to be able to transfer the giftcard to the right persons account.

    2 votes

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  19. Have a little box or some icon on appointments that indicates that service is part of a package. This way it will be easy to see from the schedule screen.

    2 votes

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  20. If a client normally receives a monthly facial as part of their membership but isn't able to come in for 2 months, they should be able to take those 2 unused facials and upgrade to a higher level facial. For example, the membership provides a monthly Signature Facial. But, the client hasn't been to the office in 2 months. The value of the services owed equates to that of a higher valued facial (Hydrafacial for example). They should be able to "swap" the 2 unused facials and the system should be able to "pick them up" from the client's unused…

    2 votes

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    1 comment  ·  Other  ·  Admin →
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