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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8152 results found

  1. Would love to be able to:
    1) disable automated receipt emails
    2) have more control over which types of transactions trigger a receipt, for example, to turn them off for pre-payment deposits.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  2. Inventory level tracking for each treatment room and inventory storage location. Minimum thresholds should be established per SKU with alerts when on-hand inventory falls below the threshold and a purchase order or transfer is needed.

    3 votes

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  3. The content of text reminders is too robotic, I would like to customize it to our business needs

    3 votes

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  4. Desired state: NEED to open booking for telehealth ONLY on certain days. Current State: open provider schedule allows all booking to be selected.

    3 votes

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  5. It would be nice for a Resource Schedule on BLVD to be able to integrate with a google calendar, like staff calendars can. Many marketing applications are able to use the google calendar integration for staff, but it would be critical to have the resource calendar built in the integration, as well, to prevent double books on a device.

    3 votes

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  6. When clients return products, it would be helpful if we could do the return/refund on the same ticket as when they check out instead of doing two transactions.

    3 votes

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  7. On the calander it would be nice to have a color change of the appointment when someone checks in.

    A color coding option for appointment types

    capibility to group appointments

    capibility to assign staff ( resource - Room) that automatically assigns the appointment to thier room

    adding a shared card option in client profiles for clients booking and paying for another clients visit.

    3 votes

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  8. We often put temporary blocks on the books with a date indicated to let our reception team know when that block should be released. For example: "Block for Jones wedding (EOD Jan 20)"

    Obviously that is an imperfect method because it requires manual review by our reception team.

    It would be ideal if we could set the block to expire automatically on a day of our choosing-- with whoever created it getting a notification in the process.

    3 votes

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  9. We have numerous providers at our practice, and some work from home on random days, it would be extremely helpful if we were able to customize booking based on their availability. For example; if Kady was working from home on Tuesday, client's could not book lab work with Kady on Tuesdays, but the providers who are in-office are able to be booked.

    3 votes

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  10. The options on blocking time on the schedule are limited. When adding a specific date range, we need a "daily" option so that it blocks off each day of that time frame. When clinicians have long vacations for example, we have to block each day separately-which seems like a waste of time when a daily option would make it so simple. Thanks!

    3 votes

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  11. Ability to allow clients to add/remove shared members to their membership via the client portal.

    3 votes

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    1 comment  ·  Admin →
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  12. Currently you can only send photos via text campaigns but there should be an option to add images to direct texts with patients

    3 votes

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  13. When the business creates a discount,the business should be able to include/exclude specific participants (i.e senior stylists or therapists). This is helpful when newer staff needs more support in booking and we can drum up business with a pop-up discount.

    3 votes

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  14. When pulling up a new form for charting on a returning client, it would be nice to see the last treatment note from the previous appointment. Instead of having to go out of the chart and into the last treatment date forms. It could show up as an uneditable greyed out note under the treatment notes box.

    3 votes

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  15. Booking notes should be seen above appointment notes when checking a client out. when client checks out, we always try to prebook them but can't see the booking notes.

    3 votes

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  16. When a staff member is sick, we work through their schedule to let all of their guests know and to get them rescheduled. It can be confusing to guests when the same day reminders go out and then we say the person is sick. It would be cool to have an option to turn off same day reminders for that specific staff member for that specific day.

    We sometimes go through and turn off reminders for the guests manually, but that isn't ideal for many reasons.

    3 votes

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  17. We should be able to pull a report that shows how many appointments were booked on any given day, and who they were booked by so we can track front desk performance.

    3 votes

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  18. 3 votes

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  19. Gift card purchases should have the option to add an internal note. I donate gift cards to local non-profits all the time and have no way to track which gift card number corresponds to which non-profit donation. I don't necessarily know the end recipient since they're often used for silent auctions, etc. but it would be nice to be able to note what an internal gift card was used for.

    3 votes

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    1. When marking up a face sheet- allow the patient name to be viewable when the image is selected.

    2. Update dot sizes, the pencil size is really too small for average facial markup and the one with units attached is the perfect size (but the units all over is too distracting) remove the units!

    3 votes

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