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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8533 results found

  1. Tip rule based on provider. At our practice, we offer injectables, and the nurses do not accept tips, but clients should be able to tip their estis for facials without also getting prompted to tip their injector.

    3 votes

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  2. I had to enter photos under clients gallery individually, that I had taken from another device I use for consultations.

    3 votes

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  3. My suggestion is that all appts can have different reminders such as lash lifts and tints, reminding them to take out their contacts before

    3 votes

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  4. bring back small modal of quick text when clicking text message button on top right hand corner of client profile. it used to open up a small box on bottom right hand corner so you can see entire schedule and message, and now it takes you to the messages tab and it takes up half the screen. bring this feature back please

    3 votes

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  5. add color to personal/business tasks

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  6. We would like to request a booking workflow enhancement for injectable medical appointments.

    For any appointment that requires a Good Faith Exam (GFE), we would like the patient to be required to enter their date of birth during the booking process. Once their DOB is collected, we would like this information to be available to our team so we can send the patient their Good Faith Exam to complete virtually prior to their appointment.

    Our goal is to streamline the GFE process and ensure that patients complete their required virtual exam before arriving for their injectable appointment.

    Ideally, we would…

    3 votes

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  7. When you have multiple locations it would be great to bring back the Title on the report page with

    LOCATION NAME
    DATE RANGE

    Also, can you make the credit card fees amount font larger. That's pretty important for an owner and accountant.

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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  8. Hello, I think Boulevard should be integrated with Quest labs. This would allow me as a healthcare provider order, receive and review clients labs with them in office. It will also allow the clients to see and review their own labs.

    3 votes

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  9. We have a lot of clients who want to submit their expenses to HSA and FSA accounts. They keep asking us for a report for the year that has the dates they were here, a detail list of all the services provided on that visit, the cost of each individual service and upgrade to that service, and the payment method used for that visit. We need to be able to "print" or download this as a PDF that looks professional with our company logo and contact information on it.

    3 votes

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  10. Create a drop down menu for everyone associated with that phone number. Client can choose whom they are booking an appointment for. Especially children that they don't want to create an account for.

    3 votes

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  11. I sometimes apply the wrong amount of account credit to an order and need a way to undo it without adjusting balances or voiding the order.
    I had to charge a client for a deposit instead of transferring it to her second session today and it was painful! I hadnt even finished the checkout, i just had no option to return the credit to her account because i hit "apply". please make it easier to cancel application of credit; it should only take the account credit once checkout is complete.

    3 votes

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  12. There have been many instances where an issue arises and it takes 15-20 minutes before a human jumps into the chat after the bot gives me the steps to try and fix it on my own. Because it is a chat there are times where what they are asking you does not make sense and for them to go into further detail then it takes a longer response time, following pictures etc. when a phone call would be faster for step by step insturctions.

    3 votes

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  13. If the client is new they should have to do a deposit. If they are not they shouldn't.

    3 votes

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  14. For recurring guests save completed form to profile so they don't need to complete every time

    3 votes

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  15. When a client reschedules online within the appropriate cancellation time period they are being charged a 2nd deposit fee. Their initial deposit should "follow" them if they are adhereing to the cancellation policy.

    3 votes

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  16. I do not like the way when using vouchers it shows the cost on services and products to customers on their receipts. I would like this not to happen. I don't want customers seeing my cost.

    3 votes

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  17. Can we look in to adding the ability to be able to print and/or export filtered results from the Audit Log.

    Currently looking through and expanding Audit Log entries, one by one and page by page on screen is time consuming and difficult when there is a large amount of entries.

    The ability to request a filtered view of events with an added option to Print/Print to PDF/Export to CSV/etc would be a welcome addition.

    3 votes

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  18. Patients need to still be able to access their forms after they have completed them. They should be able to go back and click on the form and re-read them. Especially the consents and pre and post treatment information forms. This is important for them to have access to before and after treatment!

    3 votes

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  19. When looking up clients by phone number, you cannot copy and paste in search bar. When the number looks like this (555) 555-5555, you have to take away the parenthesis in order for a look up to occur. the copy function on the phone for those numbers gets the whole visual format. just alter code to recognize these formats as well.

    3 votes

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  20. When looking at client orders, after selecting one when I push go back to all orders it should be that clients orders...

    3 votes

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