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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7153 results found

  1. We need the date of the day we send out manual text confirmations to be copy/paste friendly. There's no way to copy the date of a day so we can paste it in scripts.

    3 votes

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  2. We have 99% of our client phone numbers, but only ~25% of their emails. It would be nice if there was some interaction that could be turned on where clients are asked for their email address after a repeated appointment.

    Thanks for coming to Abundant Salon again, for added convenience, you can respond with your email address to receive receipts, booking confirmations, and instructions on how to set up an online booking account if you don't already have one.

    Then capture response containing email address and add it to the database. Potentially would have to create a blacklist of domains…

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. It would be awesome to be able to delete service categories that are not used in our business, it would help to have a more organized/cleaner space to work in

    3 votes

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  4. We offer packages for 50 or more wash & blowout services and currently to do so we had to add 30 vouchers of the service and then 20 vouchers of the service. Would prefer to not have a limit and just add all at once

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  5. Within privilege groups/settings, give the ability to hide just the client's last name from a certain privilege group (stylists). Today, the options are to hide all client info or full name. Reason is to protect client details from stylists (concern is around stylists finding clients on IG/FB with first and last name).

    3 votes

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  6. Is there a way to adjust sales commission so it's based on products sold? We would like to edit based on # products sold per month. Ex:

    • 1-5 products = 5% commission
    • 5-10 = 10% commission
    • 11-20 = 15% commission
    • 21+ = 20% commission
    3 votes

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  7. Our clients come every 4, 5 or 6 months. We would like to be able to customize the rebooking tabs at checkout to fit our business.

    3 votes

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  8. So the staff member isn't constantly toggling, they can see all their appointments in one location

    3 votes

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  9. Under the manage tab in products, I wish there was a check box next to each product where you could select products line by line and have a button to select that would create a PO from there. This is much faster than creating POs brand by brand. When I'm in the products section, I can sort by quantity and quickly get an idea of all products that need re-ordering instead of creating a PO brand by brand. If we only used a few brands this wouldn't be an issue but we have over 30 brands so creating POs is…

    3 votes

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  10. Mondays and Wed are slow days, can prices automatically be reduced?

    3 votes

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  11. Some salons pay different commission for new clients that request a stylist vs new clients the salon assigns to them. Also, some salons want to see how many people are on the books for that day with vouchers so they can get a better estimate of projected revenue that day.

    3 votes

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  12. We service a lot of families, with multiple family members getting services on the same day. It'd help our records be clearer if we could add multiple appointments/people to one ticket at check out instead of checking them out under one name. Either the reporting with how many appointments/services we do is off, or the client history is off and doesn't show who got a haircut with which service provider.

    3 votes

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  13. They should be required to make an account when purchasing a package and makes the booking process way more streamlined, It also would make it one step shorter by cutting out the process of re-adding card info when creating an account after purchasing a package separately.

    3 votes

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  14. 3 votes

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  15. Hubspot - Client is using their marketing hub. They need BLVD to sync client data to Hubspot.

    3 votes

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  16. Some way have a log for clients that records outgoing calls towards cancelations, rescheduling, and gift card balance reminders. A "tickler system" similar to medical or attorney offices that sets up reminders to call out to clients.

    3 votes

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  17. A bulk action to deactivate all gift cards with zero balance would be a great help to clean up the database and reports for gift cards.

    Bonus points for a tool that will bulk deactivate gift cards that were sold prior to a certain date (due to expiration)

    3 votes

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  18. I would love to have full integration with Jotform and BLVD. I have a beautiful new client form I created on Jotform, and there is no way to link it to client profiles. BLVD integrated forms do not allow for any special/fancy/cute formatting, and do not allow clients to upload photos.

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  19. So silly that you can't add a service to an order without adding it to the calendar. This would help us a TON with ringing up memberships.

    3 votes

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  20. ...could we get some additional precautions added to the appt confirmation messages to include a couple more symptoms than the COVID preamble such as fever, sores, swollen lymph nodes. We have already had 12 clients cancel appts due to state mandated isolation requests.

    3 votes

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