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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8152 results found

  1. We urgently need the ability to batch-print complete Guest Traveler / Work Tickets for the entire day. Each ticket must contain full service history with pricing paid for at least the last five visits, all retail purchases, the current day’s appointment details, client notes, formula history populated from Vish, birthday and appointment notes, who booked the appointment, and a dedicated space to write down take-home recommendations along with the guest’s next-visit service plan and ideal timing. We are a multi-provider salon model where each guest may interact with several associates, specialists, and stylists in one visit, and everyone needs a…

    3 votes

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  2. Allow new client creation/sales to be conducted on iPad.
    When selling at community events, we have to bring a laptop, an iPad and the Duo. Each device needs to then have a hotspot and to be fully charged for the event. Why not let us create a new client/sale on the iPad AND use the iPad to checkout? It would eliminate the need for 3 devices.

    3 votes

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  3. We don't give out loyalty points for services (just product purchase) so there should be a setting that prevents them from being able to use them on services.

    3 votes

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  4. Having the ability to turn services or products on and off that qualify for rewards points is really important, especially in the medical space, where rewards for medications can't be given.

    3 votes

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  5. Quick user PIN entry to quickly change between receptionists during checkout to accurately track who is processing transactions without completely closing out of and logging back into Boulevard.

    3 votes

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  6. Ability to create customized poat-appointment client notifications or edit the ones that are already made. Rating appointments through Boulevard is not as helpful as Google/Yelp reviews and few patients will review a business twice through texts.

    3 votes

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  7. It would be helpful to be able to add notes to products and services that would show up on the receipt. For example, if a misc item is rung up, we need to be able to make a note about what it is.

    3 votes

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  8. Why aren't marketing emails able to be scheduled at your chosen time? When selecting the option, Schedule to launch later, it sends at whatever time it wants. I want to be able to schedule my marketing emails at the time that will be best for our audience and get more engagement. I am really surprised and frustrated that this isn't already an option. I currently have to set a reminder alert in order to launch emails at a peek time, not convenient.

    3 votes

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  9. Ability to create one package at multiple price points to accommodate different roles/individuals (e.g. Level 1 vs Master). Essentially, customizing price like you would Services.

    3 votes

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  10. I would like there to be an option for the client to add gratuities onto their purchase of a package of membership, making there no need for any transaction at the end of their appt.

    3 votes

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  11. There should be a "temporary hold" on the schedule when someone starts to book an appointment where the space is greyed out or something to alert others that someone is booking at that time to avoid double booking. This hold can be released after 2 minutes or something, but at least the slot won't be taken while someone is trying to put their information in. This could be for online and internal bookings.

    3 votes

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  12. Our previous platform allowed us to send texts or emails at a designated time, for example, 3 days after a select appointment type. This allowed us to send aftercare instruction specific to a treatment. It also allowed us to send an automated text follow up. Need more customized options for sending text and emails.

    3 votes

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  13. Create a library of forms/charts/phrases that people have created. Give them the option to add the form/chart to library to share with others. Create a button for others to share to the library so everyone doesn't have to build from scratch.

    3 votes

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  14. Add product units as something to purchase and redeem within a package.

    3 votes

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  15. 3 votes

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  16. To have a push notification or text sent sent to service providers when another provider books an appointment through the app.

    3 votes

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  17. Allow clients to pay for appointments through their client portal.

    3 votes

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  18. With the end of Penny production it is only a matter of time before we can no longer deal with odd amounts of change. An option to automatically round totals would be helpful with this (giving options for how rounding happens, and ensuring taxes are still appropriately collected and reported would be greatly appreciated)

    3 votes

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  19. It seems like clients can only purchase gift cards online. Is there a way to generate a printable gift card in office when a client is present or calling over the phone?

    3 votes

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  20. It would be great if we could link profiles together as married or children. When children come in we give them their own profile no matter the age so if we could link them to the mom i feel like that would be easier.

    3 votes

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