8533 results found
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If a client books then cancels and rebooks within a timeframe, it should be noted as a reschedule
Rather than a cancellation for reporting purposes and statistics. Also would cut down on an unnecessary email of cancellation.
Unsure if this is part of the flow for the client, but if the process is cancel and then make a new appointment, perhaps the ability for clients to self reschedule as long as the appointment is beyond the confirmation windows of 2/3 days SMS/email.
4 votes -
Recurring events for reporting
It would be awesome to be able to save a report in Beta Reports, and then set it to run and email to a specific person at specific times. Use cases could be: staff performance numbers each week emailed to them individually, daily sales summary emailed to the owner daily, etc...
4 votes -
Collect payment during booking for $0 services
Our services have specific pricing that is determined after an in-person consultation so prices are listed as $0 online. We would still like to have the option of collecting credit card data online for late cancellations or no-shows.
4 votes -
Cancellation Pop up window in emails
At the bottom of the confirmation is says refer to our cancellation policy. Instead of going to our website when they click on it, we would like a pop up with our cancellation policy appear
4 votes -
This appointment should repeat should be available when editing an existing appointment
Currently able to make appointments repeat at the time of booking by clicking Edit details before confirming the appointment. Once the appointment is confirmed there's no option to make it repeat
4 votes -
Choose if Blocked time is included or excluded from productive hours
Need to be able to choose if the block is "exclude from available productive hours" or "include in percent booked". Necessary for a lunch break
4 votes -
Promo Codes used during booking trigger client tags
When a guest uses a promo code during booking or if that code is used during checkout, it will automatically trigger a client tag ie. Code VIP will trigger the VIP tag
4 votes -
Klaviyo
Klayvio- Needs two events sent from Boulevard to Klaviyo: (1) Appointment Booked, and (2) Appointment Completed
4 votes -
Ringing out 2 clients together.
We used to have a feature when two clients come together, have separate profiles, being able to check them out together.
4 votes -
Netsuite
Requested ERP by Healthy Spot and Gene Juarez
4 votes -
4 votes
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Allow Members to freeze account
Before coming to boulevard, our old booking software would allow members to freeze their membership for up to 3 months and would automatically restart it in 3 months! Boulevard does not let members freeze, it only lets them cancel which we have a reactivation fee for so a lot of our clients are going to be frustrated they cannot freeze to catch up on vouchers
4 votes -
Returning to the date or view shown previously when doing any other actions on Boulevard
Right now it nearly always goes back to "today" view which is extremely time consuming of a default if one is doing any amount of work or inspection on a different date and view.
For example, I am going through a day in 2018 to look at a stylists appt times and checkout times, I click on one appointment to look at the closeout time. Now to go to the "next appt" I will have to go back to calendar, go to date picker, doom scroll for the intended date, click that subsequent appt for inspection, look at the information,…
4 votes -
Include an indicator on appointments for clients who are seeing more than one service provider.
An indicator/tag so stylists know their client is seeing another service provider without clicking on every appointment.
4 votes -
Dropdown menu at checkout should have "select boulevard duo" as the default option.
Cards on file are getting "automatically" charged becuase it isn't obvious that there's a dropdown menu.
4 votes -
TAGS FOR TIMEBLOCKS
Reasons or exceptions for time blocks get obscured. A tag would deliver more info at a glance
4 votes -
Show waitlist add-ons in waitlist
We cannot see any add-ons in the waitlist when a client adds themselves to it online. This makes it very tricky to reach out to a waitlist client when we have an hour of time to offer and see they want a service that would fit then to only find out they wanted a handful of add-ons as well and now we cannot accommodate them after all. Please find a way for us to see add-on requests for clients on the waitlist. Thank you.
4 votes -
Summary of purchase order
When creating a PO, it'd be helpful to see a summary of the order after clicking "next" in order to see the whole order and a total amount.
4 votes -
Stay on the Same View after an Appointment is Made
Every time I book an appointment under a stylist under "week" or "4-day" view, the calendar reverts back to day view and goes to Sunday or a completely different day instead of staying where I was booking. Makes it super annoying to double check if an appointment was booked correctly because we have to go searching for it.
4 votes -
ALLOW FOR MULTIPLE PHONE NUMBERS!
Please please please! Sweeten the deal with customizable labels?
Thanks all!
4 votes
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