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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8152 results found

  1. We would love to see expanded customization options within Boulevard’s booking interface to better support brand-forward salons. The ability to apply custom brand colors throughout the booking flow—such as buttons, accents, and highlights—would help create a more cohesive experience between a salon’s website and its booking platform.

    It would also be extremely valuable to allow service example photos within the booking process. Adding 1–3 reference images per service would help clients visually understand what they are booking, reduce incorrect bookings, and create a more intuitive, confidence-building experience—especially for visual services like installs, braids, silk presses, and treatments.

    Additionally, a more…

    3 votes

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  2. We are tracking our providers' utilization % of their hours scheduled. Unfortunately when a shift is marked as unavailable (due to a holiday), it does not subtract those hours from their hours scheduled. For example, if i have an employee that normally works 36 hours a week and one day is a holiday, it will still say their hours scheduled is 36 and even if the other four days of the week were fully booked, their utilization % will look like they had a completely empty day. This means holiday weeks/months have to be done manually.

    3 votes

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  3. For example I did a xmas sale and had no idea I sold the online packages didn't get an email or text to anything. an email should be sent to us notifying of any online sales without manually having to go in there and click it.

    3 votes

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  4. For the product search, should allow multiple filler (ex, brand name and category

    3 votes

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  5. When creating/editing intake forms, it should also allow for service modifiers to be selected. When a modifier(s) is selected, the intake form will be sent to those clients. This is currently not doable

    3 votes

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  6. The processing time in an appointment will automatically overlap with a time block. This makes it difficult to schedule a lunch, for example, because if a client signs up for an appointment with an in-person time that fits before a lunch break, the processing time for the rest of the appointment will occur during the lunch break. If there isn't another person available to release the client, the original staff member doesn't get a lunch break. A simple toggle that nothing can overlap the time block would be helpful.

    3 votes

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  7. In "audiences", make it easy to locate clients who have bought gift cards for campaigns.

    3 votes

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  8. When someone goes to buy a package .. i want there to be a 'buy as a gift' section where they can send it to someones email with a gift card and its a package with services... not just a $ amount gift card

    3 votes

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  9. be able to see a master price list and staff pricing

    3 votes

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  10. Please create an Appointment Report with actual patient names, service names, rather than patient ID and service ID. (Information without actual name is pretty much useless. )

    Aesthetic Record has this report called "Booking History" that shows all the bookings, rescheduling, and cancellation in one report, that was very useful for our operation. We don't miss their platform at all, but I think that something like that on Boulevard would be very, very helpful. Thank you for your consideration.

    3 votes

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  11. Even if the 1st term of membership is discounted 100%, it should still require a CC to be attached

    3 votes

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  12. Members should be properly categorized in Blvd in a way that allows for us to filter client lists and reports by membership status. This should include automated membership tags. EX: Attach a tag to a membership that will apply to a client when it's actively on their profile

    3 votes

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  13. Allow for charts to have a preset tool (eg. pencil or pin) that is defaulted to when the chart is open so the provider can begin marking up the chart immediately without needing to first select their preferred tool.

    3 votes

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  14. 3 votes

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  15. We have multiple practitioners for the same service, and would like to be able to prioritize one (setting the other to be booked only after the first one is 'unavailable').

    3 votes

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  16. We would love the ability to quickly see which clients are members directly from the appointment calendar.
    Right now, there’s no visual indicator that differentiates members from non-members when viewing the schedule. Having this would help our front desk and providers:
    Personalize service and care
    Ensure members receive their correct benefits
    Support upsells, retention conversations, and consistent guest experience
    Reduce time clicking into each client profile to check status
    Suggested Improvements:
    A small badge or icon (e.g., “M” or “Member”) on the appointment block
    Or a color highlight/label option specifically for members
    Or the ability to toggle “Show Membership Status”…

    3 votes

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  17. I would like clients to be able to apply account credits for online package sales.

    3 votes

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  18. Having the ability to add Packages, Products, Vouchers, Memberships and Gift Cards in the patients profile with out having to process it as a new sale. If a patient is given a free service for future use or wins a give away (something to this extent) it would be nice to be able to go to the patients profile and just add these items to their account. Right now it just shows if they have purchased a package. I believe we can remove these items but we cant "add" anything.

    3 votes

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  19. Customers should be able to see how many available credits they have in their account when they log in to view their profile online. Customers are constantly calling to ask us how much they have.

    3 votes

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  20. We need the option to hide specific services from the public online booking menu while still having an active, bookable direct link to send to clients.

    This feature is essential for clinics and studios that offer:
    • VIP-only or invitation-only services
    • Add-ons or specialty upgrades not meant for general booking
    • Seasonal or trial services
    • Services that we want available only to returning clients or those with specific needs
    • Membership-exclusive treatments
    • Internal-use services we book manually but don’t want clients browsing

    Why this matters:
    Currently, if a service is hidden or unpublished, Boulevard disables its booking…

    3 votes

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