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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7783 results found

  1. We would love to be able to track how many bookings are made through Instagram's "Book Now' feature!

    3 votes

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  2. We would Like the Appointment Service Records report to have filtering and Date range capabilities.

    Currently, we need to download this report each time we want to filter and this isnt optimal.

    3 votes

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  3. Granular Inventory Access – Separate permissions for:

    Creating and managing purchase orders (POs)
    Counting and auditing inventory
    Reconciling stock
    Tracking employee usage reasons
    Viewing and managing stock levels

    3 votes

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  4. We would like the ability to add the Discount perk type to a package. Currently this is unavailable.

    Additionally, there is no messaging telling you that perks are required to save a package - this would be helpful to add.

    3 votes

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  5. Duo should link to mobile app or allow tap to pay on mobile app like Square features. Square allows you process the entire transaction from their app and its quite easy/helpful.

    3 votes

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  6. 3 votes

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  7. Now with memberships & packages broken out from products, would like to see a filter for these purchase in client audiences.

    3 votes

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  8. Appointment times should not adjust themselves when adding items- such as bar items. Appt times should only adjust if manually adjusted, as when this happens it messes up all merged items/appt times associated with the guest's service.

    3 votes

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    1 comment  ·  Admin →
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  9. I would like to make a request for an additional tab in client notes section such as misc, we need nsurance communication for only staff it we had a tab we can create this easily. We need medications and allergies but we also could use some misc tabs that we can create in addition

    3 votes

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    1 comment  ·  Admin →
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  10. Ability to organize Client Audiences in folders, similar to Reports organization.

    3 votes

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  11. I know we can grey out a product by dis-enabling but I would LOVE to really clean out our inventory by removing products completely, especially because we have duplicates made on accident.

    3 votes

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  12. There needs to be a way to include multiple batches for product inventory. For example I often have 2 batches of neurotoxins and fillers at a time with different LOT numbers and expiration dates. There also needs to be a more efficient way to track product expiration.

    3 votes

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  13. It would be helpful for us to have the ability to block certain staff members from viewing other staff members synced calendars.

    Additionally, a privilege group that would allow us to provision this would be great.

    3 votes

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  14. I would love to see us collect more data, I want to be able to mark client details fields as mandatory - this would also allow us to build better audiences. For example First Name, Last Name is mandatory but also we want to make birthdays, phone numbers and emails so that patients can be contacted for reminders or marketing etc.

    I need this to hold my staff responsible for collecting it as well.

    3 votes

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  15. It would be helpful if Blvd could update the forms and charts to accurately reflect the true status of a client's signature. Currently, when a client doesn't sign a document, it still appears as "Completed" on their profile, which can be misleading. To prevent this confusion, I suggest that if a form or chart is not signed by the client, it should not be labeled as "Completed." Instead, it should show as "Pending" or another more accurate status to avoid any misunderstanding. This would help ensure the accuracy of information and reduce potential errors.

    3 votes

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  16. We have providers that work all day, but are only available for telehealth half of the day, and in-clinic the other half. Right now, in order to correctly display their schedule online, I had to create 2 separate accounts for the same provider in order to attach them to the correct "resource." I would like to be able to have one account reflect their schedule.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. We wish to be able to set an order that the client fills out multiple forms. For example, first, they see "new client intake" then they see "medical history" and then HIPAA, and then photo consent.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. A report that shows the name of our services, the price of our services and the cost of goods per service

    Report Data:
    Service Name
    Columns:
    Default price (services)
    Business Charges
    Cost Value

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  19. Once the Referral Program is activated, "Another client" ceases to exist as an option for Referral under a clients contact information. This may and has resulted in the inability to later manually edit / add another Client as a referring party when the Client who was referred pre exists as a client with completed appointments.

    We would like for "Another Client" To remain as an option even if the Referral Program is active.

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  20. We have an automatic 18% gratuity, but online booking allows guests to enter a custom amount. This creates confusion and issues at checkout when we remind them of our auto gratuity policy and they respond with "well why was I able to customize it online then?"

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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