7785 results found
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3 votes
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Spanish
To optimize our client experience, we should add the option of Spanish to our online booking, app, and website (descriptions of facials + services). This would be beneficial not only to Spanish speaking clients but also the overall accessibility of the company
3 votes -
Client Completed Booking
If a client is calling to make an appointment, let's input their phone number (or email) and first name. The system can then send them a text (or email) to input their card, agree to cancellation policy, etc, and only then will their appointment get put on the calendar.
3 votes -
More control over automatic receipt emails
Would love to be able to:
1) disable automated receipt emails
2) have more control over which types of transactions trigger a receipt, for example, to turn them off for pre-payment deposits.3 votes -
Inventory by room and storage location
Inventory level tracking for each treatment room and inventory storage location. Minimum thresholds should be established per SKU with alerts when on-hand inventory falls below the threshold and a purchase order or transfer is needed.
3 votes -
I would like to be able to edit the content of the text message reminders so that they do not sound so robotic.
The content of text reminders is too robotic, I would like to customize it to our business needs
3 votes -
Ability to do returns and refunds for products on check out ticket
When clients return products, it would be helpful if we could do the return/refund on the same ticket as when they check out instead of doing two transactions.
3 votes -
calander view options
On the calander it would be nice to have a color change of the appointment when someone checks in.
A color coding option for appointment types
capibility to group appointments
capibility to assign staff ( resource - Room) that automatically assigns the appointment to thier room
adding a shared card option in client profiles for clients booking and paying for another clients visit.
3 votes -
We would LOVE Expiring Blocks
We often put temporary blocks on the books with a date indicated to let our reception team know when that block should be released. For example: "Block for Jones wedding (EOD Jan 20)"
Obviously that is an imperfect method because it requires manual review by our reception team.
It would be ideal if we could set the block to expire automatically on a day of our choosing-- with whoever created it getting a notification in the process.
3 votes -
Make Blocks More Customizable.
The options on blocking time on the schedule are limited. When adding a specific date range, we need a "daily" option so that it blocks off each day of that time frame. When clinicians have long vacations for example, we have to block each day separately-which seems like a waste of time when a daily option would make it so simple. Thanks!
3 votes -
Ability to allow clients to add/remove shared members to their membership.
Ability to allow clients to add/remove shared members to their membership via the client portal.
3 votes -
Allow sending photos to patients through text
Currently you can only send photos via text campaigns but there should be an option to add images to direct texts with patients
3 votes -
Ability to include/exclude specific stylist/therapists etc for discounts
When the business creates a discount,the business should be able to include/exclude specific participants (i.e senior stylists or therapists). This is helpful when newer staff needs more support in booking and we can drum up business with a pop-up discount.
3 votes -
booking notes
Booking notes should be seen above appointment notes when checking a client out. when client checks out, we always try to prebook them but can't see the booking notes.
3 votes -
System to turn off same day reminders when a staff member is sick
When a staff member is sick, we work through their schedule to let all of their guests know and to get them rescheduled. It can be confusing to guests when the same day reminders go out and then we say the person is sick. It would be cool to have an option to turn off same day reminders for that specific staff member for that specific day.
We sometimes go through and turn off reminders for the guests manually, but that isn't ideal for many reasons.
3 votes -
3 votes
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Allow a note on gift card purchases
Gift card purchases should have the option to add an internal note. I donate gift cards to local non-profits all the time and have no way to track which gift card number corresponds to which non-profit donation. I don't necessarily know the end recipient since they're often used for silent auctions, etc. but it would be nice to be able to note what an internal gift card was used for.
3 votes -
weekly membership charge options
Add a weekly option for memberships and subscriptions.
Especially for those of us who charge a weekly rent rate, weekly is literally the only one that is missing so it shouldn't be difficult to allow us to do this! Super important
3 votes -
Service Product Tab
A service product tab for items that can not be resold but are only used during a service that also need to be tracked. So it is in its own location and not mixed with the retail products, the list can get too long
3 votes -
skincare
Add a current skincare regimen section to the chart so products can be easily viewed by all staff to provide consistent care
3 votes
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