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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8533 results found

  1. the ability for the client to create an offer that will be able to be applied only to the add-on of the service.

    4 votes

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  2. Vagaro offers the ability for clients to complete checkout (leave tip and digitally sign) from their phone to complete transactions without interfacing with an iPad and signing an actual receipt.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. Business would like to charge a percentage per customer order that the client pays to help cover the cost of fees incurred.

    4 votes

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  4. health care worker

    mobility issue/injury

    Package Holder

    Birthday

    Likes Warmer Water

    4 votes

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  5. The shortcut "T" and arrow keys on the calendar view are nice. But it would be amazing to have full keyboard shortcuts that would allow searching clients and booking appointments from the keyboard without having to keep switching to the mouse.

    4 votes

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  6. Have the waiting list not show options for hours that the business is closed.

    Every week we go through to message clients that have added themselves to the waiting list for hours that we aren't open. It would be nice if that wasn't even an option.

    4 votes

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  7. First text should include "Anything other than yes or no will not be received by the salon" so they're prompted to reach out directly

    4 votes

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  8. Be able to delete a pay rate that was made accidental.

    4 votes

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  9. Just like you can add custom additions to confirmations and receipts it would be a nice to have a text box to add to waitlist emails so that we can add a note that says if they are not contacted, that nothing was available and they should book again for a different day or try the waitlist again on a different day.

    A few people called annoyed they were never contacted. (Though it already says they'll get a call when an appointment is available, it just doesn't say what will happen if it isn't)

    4 votes

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    1 comment  ·  Admin →
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  10. Another person requested and I agree with the idea to make a transition time at the end of an entire appointment, but perhaps a more efficient and flexible way to manage this would be having a toggle that by default adds blocked out time after an appointment with the Title "Covid cleaning" or whatever you want it to be in the options.

    It would be taken into account when making booking availability searches and also, once you book the appointment, you can manually delete or edit the blocked out time where applicable. This would keep appointments from being booked too…

    4 votes

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  11. Ability to group columns in the Payments & Refunds report by payment method to see payments by payment method per location

    4 votes

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  12. Client email field in Subscriptions report (currently available only in classic)

    4 votes

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  13. Ability to filter client list by the date a client visited a single location to be able to support follow-up email campaigns that are location-specific

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. Not sure what would be most helpful,

    But I can only imagine that families that decide to use a single number for their persons causes the same redundancy issues on Blvd's side as it does for salon staff.

    In contact center, it would be helpful if messages received indicated that there were multiple contacts with that number so staff could determine which client or such the message is pertaining to. Possible errors are messages like this: Received from X, "cancel my appt tomorrow and move it to Saturday". Appt is deleted and moved to Saturday. Client X's son Y comes…

    4 votes

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  15. Need the ability to report on figures of membership data during a specific timeframe i.e. the ability to report on how many active/cancelled/past due/paused members i had on specific date.

    4 votes

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  16. Many of our assistants tend to help a specific stylist each day. When checking in clients, if there was an option for another employee or assistant to be notified of a clients arrival along with the notification the stylist gets, it would give the client a better experience when an assistant is there to greet them immediately to begin their service.

    This is also especially beneficial to the front of house in the event that the front desk is too busy to step away to find an assistant.

    4 votes

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  17. there should be a way to limit promo codes to certain services or service categories.

    4 votes

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  18. Need Assistants to have access to one or two stylists schedules and those stylist client names, but no other client information. Don't want them to see the full schedule/calendar, they just need to know the schedules of the stylists they're assisting

    4 votes

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  19. Wants to be able to control how services are laid out on booking over lay WITH categories

    4 votes

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  20. When a client books 5 appointments under one persons name, it would be very helpful to be able to unlink those in one easy button so they can pay separate.

    4 votes

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