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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7532 results found

  1. As a front desk agent I should be able to create time blocks for my service providers. It shouldn’t be something special to just management. I need to be able to schedule their breaks and lunches. And also let my other front desk know not to touch an area!!

    3 votes

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    1 comment  ·  Admin →
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  2. We would like a way to have reports emailed / sent on a specific schedule.

    3 votes

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  3. A new permission setting to allow franchisees to modify the privilege group or deactivate a location manager for their respective, assigned location(s).

    3 votes

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  4. I would love to be able to see my clinics sales performance information from the Boulevard App.

    3 votes

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  5. Ability to "prioritize" calendar availability based on membership tier or VIP clientele

    3 votes

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  6. There is no marketing filter for gift certificates. Who is most likely to buy one? The person who last bought one. Right now we have 8k people in there with no appointments- some are gift cert buyers, some canceled....its really hard to tell who is who. We tried to hand tag it and it was a massive protect. We just need a gift certificate filter to reach those people and re-market to them.
    It would also just be super helpful to know who received a gift cert. Its really hard to tell and we do sometimes use a gift cert…

    3 votes

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  7. Our providers are currently unable to see client pronouns in their mobile boulevard app. They also can't see scheduling alerts, or any client profile notes (they can only view appointment/internal notes). We need pronouns to be available at a glance, and for other notes to be viewable when entering the profile.

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  8. Useful when leads submit forms with images attached. Uploading to the Gallery via image URLs would allow us to have all client info in Blvd. Instead of just text details (name, email, phone, etc) in Blvd while the photos have to be accessed elsewhere.

    This ability could allow an easy Zapier integration for an Add Images To Gallery action.

    Heck, uploading images via URL could simplify data migration for new Blvd subscribers.

    Gallery uploads being limited to local storage feels a little outdated in this modern world.

    K. Love ya. Thanks. Bye.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. We offer facial/laser and lash services. We have rooms and lash beds. Lashes can be done in rooms and on the beds but id like to be able to prioritize the resource lash beds be booked first for lashes over a room since facials can't be done on the lash beds and it prevent online booking sometimes since the system randomly chooses rooms first for lashes instead of the lash beds.
    I want lashes to still be able to be booked in rooms if the lash beds are full so I don't want to take away the option to book…

    3 votes

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  10. Not all our providers perform all our services. When we are booking an appt, If you click under a persons name, under the dropdown of services it shows all our services. It would be nice if just the services that provider does pops up.

    3 votes

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  11. We would love to be able to track how many bookings are made through Instagram's "Book Now' feature!

    3 votes

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  12. We would Like the Appointment Service Records report to have filtering and Date range capabilities.

    Currently, we need to download this report each time we want to filter and this isnt optimal.

    3 votes

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  13. Granular Inventory Access – Separate permissions for:

    Creating and managing purchase orders (POs)
    Counting and auditing inventory
    Reconciling stock
    Tracking employee usage reasons
    Viewing and managing stock levels

    3 votes

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  14. We would like the ability to filter a the Client Records report by a Clients birthday month. The Report has a Birthdate column, but you cannot filter it - only sort.

    3 votes

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  15. Duo should link to mobile app or allow tap to pay on mobile app like Square features. Square allows you process the entire transaction from their app and its quite easy/helpful.

    3 votes

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  16. 3 votes

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  17. Now with memberships & packages broken out from products, would like to see a filter for these purchase in client audiences.

    3 votes

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  18. Appointment times should not adjust themselves when adding items- such as bar items. Appt times should only adjust if manually adjusted, as when this happens it messes up all merged items/appt times associated with the guest's service.

    3 votes

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  19. We follow up with our patients the day after dermal filler as well as 5 days after treatment, 4 weeks after Kybella, 8 weeks after Sculptra, and 12 days after Botox.

    If you could create a reporting system that notifies us daily on who needs a follow-up (based on those "rules"), and we would be able to mark that patient "complete" after follow-up, that would be a game changer!

    3 votes

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  20. I would like to make a request for an additional tab in client notes section such as misc, we need nsurance communication for only staff it we had a tab we can create this easily. We need medications and allergies but we also could use some misc tabs that we can create in addition

    3 votes

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