7785 results found
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MED SPA MUST! Allow text boxes to be used for charting on images
Allow text boxes to be used on charting on images. Ensure the text box is "sticky" this will allow for cleaner unit charting for services such as botox and fillers. Handwriting between providers varies and the pin box causes too much chaos on an image. its not precise or clean. This would also allow for laptop charting to be more efficient. This is a med spa must.
3 votes -
Discounts for products tied to a service (botox, filler, etc)
Hello Skin does not currently have a way to address a special price per unit for services like botox and filler without creating separate services. Instead, they must translate this into a percentage discount within their membership offer settings. Unfortunately, we only support discounts as a whole number. If they have the ability to create a discount such as 10.83% for example, they can be more aligned with the dollar savings they are trying to closely replicate.
3 votes -
Being able to manually override tax upon checkout!
Our state doesn't tax sales over $500. So being able to manually turn off tax for certain services in one clients checkout would be amazing! I have to finagle the amounts every time which takes up a lot of time.
3 votes -
Ability to move appts from one location to another
Ability to reschedule or change an appointment's location without having to cancel and rebook.
3 votes -
Increase # of Purchase Amounts for Gift Cards
Ability to enter more than 5 gift card purchase amounts for online purchase.
3 votes -
Make it possible to add previous patient photos from their gallery to charting
Make it possible to choose image from clients previous chart-nice to have before and after in note or if we aren't changing anything in treatment plan, to just use previous image.
3 votes -
Allow tip on Duo at checkout for all forms of payment
It would be nice if the Duo would allow the client to enter their tip amount and that figure would import to the check-out screen on the dashboard. It can be awkward for the receptionist and for the client to have to discuss the tip amount when they are paying cash.
3 votes -
when you change an appointment type , the system should update any resources attached
When you change an appointment type , the system should update any resources attached.
The appointment stays linked to the resources associated with the other appointment type. This can cause double booking of a device.3 votes -
Charting
It would be nice to be able to write numbers and letters on the face image when charting.
3 votes -
Standing appointment
When creating a repeating or standing appointment, it would be extremely helpful if the system displayed a preview list of all the upcoming dates that will be scheduled.
I’ve used another scheduling software that included this feature, and it made a big difference in preventing conflicts. Being able to see all future appointment dates in advance allows you to immediately spot if any fall on holidays or planned vacations. You could then easily adjust the frequency, modify a single appointment, or set an earlier end date before finalizing — instead of having to go back later and make multiple edits.
3 votes -
Create a way to delete vouchers in groups rather individually.
When a client has several expired vouchers on their account it is difficult to toggle through the account without a delay. It would be easier if I could delete large groups of expired vouchers at one time. At this point I am only able to delete it on at a time.
3 votes -
We shouldn't have to scroll down to "send" messages. Fix the code so you can send from the screen as it exists.
This is such an odd feature that's really annoying as well. The "send" button should be available to click without scrolling.
3 votes -
Pro App Performance Customization
Allow businesses to customize the data shown in the provider performance section on the professional app.
3 votes -
Instantaneous reward to referring client within the Referral Program
Option to grant reward earned by an existing client for referring a new client, to be applied immediately after new client completes their first appointment.
3 votes -
Report that tells us hours already reserved in the future
Essentially we sell time! It is super important for us to be able to plan and budget knowing how many hours have already been reserved in an upcoming time period versus how many hours are available. This information is critical for us to track our growth and plan for the upcoming month with budgeting as a team based salon!
3 votes -
Only use the Location Name, not Business Name, in appointment confirmations and reminders
Ability to only include the Location Name in client communications to avoid confusion as to which location they have booked for.
3 votes -
Pre-treatment time that does not block the providers schedule
I would love the ability to create pre-treatment time (e.g., numbing) that is part of the patient’s appointment but does not block the provider’s schedule.
For example:
A patient books Sculptra from 10:00–11:30.
From 10:00–10:30, the patient is numbing in the treatment room, but the injector is not needed yet.
The injector should remain available to see another patient until 10:30, when the injection portion begins.
Right now, if I build numbing into the service duration, the provider is blocked unnecessarily. If I split numbing into a separate service, patients can’t easily book both online in one step.3 votes -
Resource Calendar toggle
We would like an option to toggle the calendar view for resources. Currently, if no resources are selected in the Calendar view and you select an applicable service - a resource is then added back to the calendar view.
We would like a toggle to keep resources unselected.
3 votes -
membership agreement copy to client
When a new member joins, and they are prompted to sign their membership agreement, which SHOULD be a signature, not just an "I agree" button. The client should automatically be emailed a copy of the contract they just signed.
3 votes -
Unlinking New Patients Discounts and Referred By Patients Credits
Rather than always giving new patients something for being referred, the referrer should get their credit separately without having to give something to new patients. That might not effectively work if you're not always doing a campaign for new patients to always give them 15% off all the time. They should be allowed to be turned on and off individually instead of being on together
3 votes
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