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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7282 results found

  1. Let us have to option to add an expiration date to our gift cards. We do gift card specials sometimes but we like to run them to be used by a certain date

    3 votes

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  2. Boulevard desperatly needs to update the Gift Card client experience. More options with fun templates to chooce from..and redeeming should not be so wonky. I used spa boom before and it was really seemless

    3 votes

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  3. Allow us to add on product sizes to select when a customer is purchasing a product with multiple sizes

    3 votes

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  4. 3 votes

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  5. 3 votes

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    1 comment  ·  Admin →
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  6. Example if im looking at service sales. I see a transaction i want to look more into I want to be able to click that transaction and it then show me what its connected to client, service and payment method

    3 votes

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  7. We check guests in verbally as we have multiple guests coming in at the same time. Prevents a line from forming. We also guide our guests through the experience instead. If there was a button that we could click to send the form when needed instead of them having to check in via tablet.

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  8. Please add the ability to require a call from the client to cancel their appointment instead of just cancelling electronically.

    3 votes

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  9. Would like a feature setting to enable emails to be turned on for the business (one main business email contact similar to the email found in the MANAGE location tab> Details section) for all client appointments booked, reminders, and cancellations

    3 votes

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  10. We REALLY Need a report that shows all new SCHEDULED bookings are made in a given time period -- broken out by Self-Booked or Other (Called In) -- and filtered by New Clients vs. Returning Clients.

    We are ramping up our marketing efforts and we need to see how those efforts are performing. We can see the number of self-booked clients by observing cart_completed in GA, but that isn't sufficient. Help!

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  11. When checking out on the desktop, if the selected iPad isn't on the welcome screen the transaction will run the card on file and skip the option for the client to leave gratuity. It would be nice if there was a warning to let you know if the iPad isn't on the welcome screen so you could get it where it needs to be.

    Sometimes the client just starts pressing buttons and if you can't see the iPad you don't know what they're doing.

    3 votes

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  12. 3 votes

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  13. Medical director sign off is its own process, while a lead is a part of escalations in which they also need to be involved and have the ability to review/sign off in those instances. Instead of a single list of charts that need review, being able to split to their respective users based on circumstance would be more beneficial

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. Recently, there have been updates to the online booking process for new clients, and it seems to be causing difficulties. Many clients have reached out to us via text because they found the steps involved in the booking process cumbersome.

    Firstly, clients are required to enter their email before they can see available appointment times for a service. However, they are then prompted to enter their email again if they want to complete the booking. It would be more user-friendly to only require entering the email once after the client has selected a service, date, and time when they are…

    3 votes

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  15. It'd be really helpful if businesses were able to manually widen a service provider's column on the calendar page. This is especially useful for salons/spas with lots of service providers and making the Calendar view look less cramped.

    3 votes

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  16. Having duration of a service added as a metric could help businesses determine how much time was spent on specific services for different date ranges.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. have a separate screen for hourly employees such as front desk and assistants so they dont clutter the appointment screen

    3 votes

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  18. Ability to have custom after hour options feature for VIP clients: Without changing the business hours, be able to have customizable options like link, or customize certain staff to be available to take clients on off days, or after business hours

    3 votes

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  19. 3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. Ability to pull reports showing incomplete checkouts, and also include these details in the report: "export with additional details like service, staff, etc."

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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