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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8143 results found

  1. Would like the option to customize the payment types in the check out the window. they are wanting to use cash or another pos system and don't want to use the CC button.

    1 vote

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  2. it would be nice to add tags for clients with disabilities like "hearing impaired", "nonverbal", and sensory issues so that staff members are able to be prepared and accomadate better.

    1 vote

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  3. We have 3 tiers of memberships. Each tier has different % off. some memberships have two % off for example 20% on facial , 30% body sculpting. these discounts should be auto-applied to members at checkout and when booking.

    1 vote

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  4. We are new to the system but came from another and we use our phones a lot. Some more user-friendly options would be great.
    1-It would be nice if we could see the whole week at a time.
    2-it would be nice if when we clicked a time on a specific persons schedule , it would allow us to just book that time with that person instead of us having to still choose provider and time.
    3-employees should be able to change their working times

    1 vote

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  5. Developer is struggling with our documentation around working with memberships. He is asking for a guide with sample code and examples.

    Would be really nice to be able to point him to a "Working with memberships" guide on our API docs along with a Postman Collection to share of mocked up queries

    1 vote

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  6. 1 vote

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  7. would be nice to be able to use the app on the iwatch

    1 vote

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  8. Ability for system to notify business when a merchant account is submitted and the approval status.

    1 vote

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  9. I notice after Checkout, the staff display defaults to just who provided the service, prompting the user to toggle the "Staff" dropdown to "Is Working" again. Can we stop this auto default, and keep the default to "Is Working"?

    1 vote

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  10. Link to a survey on the iPad upon check in.

    1 vote

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  11. If you navigate to a client's profile from the calendar page (or any page other than the client look-up section), you are brought to the client profile but the URL is still https://dashboard.boulevard.io/calendar, so if I want to share that client profile with someone, I have to go to the client lookup page, search for the client again there, and then can use the unique URL with their client ID. This is a very regular occurrence and would be very helpful if, no matter how you navigate to a client's profile, once you are there, you always have the…

    1 vote

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  12. Edit the title of a service without having to delete and/or recreate

    1 vote

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  13. We are not able to add a group to our waitlist through Boulevard's public APIs

    1 vote

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  14. Support for international (UK)

    1 vote

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  15. People want to know how much things are if we don't have our website up it causes delays. If in the corner where our business name is,it allowed for a link to our site that would be terrific

    1 vote

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  16. 1 vote

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  17. In effort to ensure a business has clients' most updated information, sending an Email at a cadence of the business's choice prompting the client to update their account information would be beneficial. If anything, sending once per year would help.

    1 vote

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  18. Regarding self check-in on the Duo App: If the client has an appointment at Location A but checks in at Location B, it currently checks the client in as a 'walk-in' at Location B but does not warn that their appointment is at Location A. This causes missed revenue for Location A and Location B may not be able to accommodate the extra appointment. This could result in a poor experience for both the business and client.

    The solution would be for the Duo App to display an alert if a client is checking in at an incorrect location, advising…

    1 vote

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  19. Ability to disable sending receipts when processing a refund.

    1 vote

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  20. 1 vote

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