7789 results found
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Connected Field: SMS Marketing Consent
Clients are asked if they consent to SMS marketing via online booking, however they could potentially also be asked in a new client intake form. This should also be able to update the consent within the client profile.
3 votes -
Internal way of grouping appointments
Right now there is not a way to group appointments when they are booked internally. When clients schedule online and are having people join them that appears but if the appointment is scheduled internally there is no way to group them.
3 votes -
Mobile app schedule for receptionist
Have a way on mobile app for team, who isn't service provider, to be able to look at their schedule. We have receptionist and were using a third party for them to clock in/out and post schedules. Since joining boulevard we are trying to centralize everything. With the receptionist team we are always making changes to schedule and it would be convinent for them to be able to access their schedule via the mobile app. As of right now you can only see schedules if you log in on the desktop.
3 votes -
Valid credit card for all clients when scheduling
We have had several clients schedule without a valid credit card on file and they no show. I just recently found out that if the client already has their name and info in BLVD from another spa that they are not required to input info. This is big issue since we have had 5 clients no show with no way to charge them.
3 votes -
Client Profile Critical Info (Medications, Allergies, Cautions) Easily Viewed and Edited
After Entering their Allergies and Medications their client profile, Medications and Allergies should be more importantly displayed AND be able to be editied by provider or in the portal by the client.
I know I change my supplements all the time, a lot of our clients do the same. It would be nice to have a mediations list and history of edits to look at when evaluating their health and skin.
Allergies need to be taken more seriously than a small tab in the notes section. They are easily overlooked right now. I would love to see them with their…3 votes -
Record seller for gift card sales
Ability to record which seller was responsible for selling a gift card to a client. Oftentimes a team member may push a gift card promotion and convince a client to purchase. This would be a way to report on those sales and recognize/reward sellers for their performance.
3 votes -
Ability to adding Credit Card on the Professional App.
I’d like the ability to add a client’s credit card information in the Professional app, similar to the Wallet tab on the dashboard. Since I’m not always at the front desk or the front desk is busy checking a client out, having this feature in the app would enable me to streamline appointment booking.
3 votes -
Clickable Reports (Click for more detail)
When you are looking at, for example, a summary report for sales, and it says there were 14 transactions, if you click on 14, it will open up the data behind that number so you can look at the actual line by line 14 transactions that made up that data.
3 votes -
Break out New vs Returning client data in more reports
Would be beneficial to able to see more New vs Returning data in reports.
Examples:
1) Referral Sources Report shows New Clients and Returning Clients, but then aggregates all the data for the rest of the report. Being able to filter the rest of the data (total sales and services, etc) for just new clients and just returning clients would show salons just how much revenue is coming in from new clients during a time period.2) Staff Performance Report shows New and Returning clients, but then aggregates sales and prebook rates. Separating prebook rates for New and Returning clients…
3 votes -
3 votes
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provide users the ability to click through to a transaction from a report
users should be able to click directly from any report entry into the specific transaction it relates to. This functionality will enable backend users to quickly identify and resolve errors or incorrect charges on items or services. Additionally, it will improve the accuracy and reliability of commission reporting.
3 votes -
Staff clock-in and out -
Staff should use last 4 digits of SS number to clock-in and out from reception IP only. Prevent clock-ins from other devices. This will prevent other staff clocking in and out for them.
3 votes -
entering saved prices for client after check out.
I have removed the ability to change pricing at the front desk computer and i'd like to be able to go in and retroactively remember a client's price so i dont have to change it later, but this option seems to only be available when they have booked their next appointment or at check out. it would be really helpful to be able to add an accomodation like that at any time
3 votes -
An alert for when a room is overbooked
An alert for when a room is overbooked
3 votes -
easy way to view and look up unfinished and unsigned charts
easy way to view and look up unfinished and unsigned charts
3 votes -
Client audience filter for membership plan and tenure
This would be the ability to create an audience filter for clients with a specific membership type, as well as target their membership term length (new member, first month, first year, etc.)
3 votes -
Have a "completed" certificate to print out so you know your employees completed training. I can't trust people at their word that they actu
Have a "completed" certificate to print out so you know your employees completed training. I can't trust people at their word that they actually completed the training.
3 votes -
Block resources from being booked if they are full
It shouldn't be possible to book services (online or over phone) that require a resource if they are already full for that time.
3 votes -
Improve client forms formatting on mobile phones, difficult for clients to complete
Currently the Client forms are difficult to complete on their phones. We have received feedback from several clients that it is hard to see and also to select drop down options.
3 votes -
Enhanced Booking Interface Customization & Visual Branding Controls
We would love to see expanded customization options within Boulevard’s booking interface to better support brand-forward salons. The ability to apply custom brand colors throughout the booking flow—such as buttons, accents, and highlights—would help create a more cohesive experience between a salon’s website and its booking platform.
It would also be extremely valuable to allow service example photos within the booking process. Adding 1–3 reference images per service would help clients visually understand what they are booking, reduce incorrect bookings, and create a more intuitive, confidence-building experience—especially for visual services like installs, braids, silk presses, and treatments.
Additionally, a more…
3 votes
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