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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7282 results found

  1. Instead of only having the waitlist available for the client to sign up on when there are no slots available, having a waitlist link that the stylists can post on their social media. That way clients can directly sign up for the waitlist instead of going through the entire process.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. 3 votes

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  3. We want to run different promos where the discount is higher for more money spent. There should be a way that we implement a rule that says that code is only good when spending x amount of money like BF2023 10% off up to $250 and 20% off from $250-500... etc.

    3 votes

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  4. we need a report that shows patient conversion. if they book a consultation, which services were booked post consultation. Also conversion between esthetic to medical and vice versa.

    3 votes

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  5. We want to be able to run a report each morning that shows clients who have hit their 5000-point balance or are Going To hit it at their appointment today.

    3 votes

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  6. For the adjust quantities option: I'd like to be able to change or delete the ones that don't get used often.
    - The ones I use most are "usage" but that isn't very specific. I'd like to be able to denote if the product got pulled for use on back bar or for a class for example.

    For the disabled product- There is never a time I want to see them after they've been disabled unless I am turning them back on. So it becomes a little tedious to need to toggle them off every time I want to condense…

    3 votes

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    • for example if someone wants a hot stone massage and books online it will add the tag so that we are prompted to turn stones on
    3 votes

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  7. Usually I want to pay staff on the normal service fee, not the discounted price, but there are instances when this would not be true- memberships, package pricing, and with certain services. I would like to have more control over when discounts are eligible for commissions and when they are not.

    3 votes

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  8. Have minimum gift card amount online go down to $5. I often handout $5 gift cards for promotional purposes.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. Would like internal note option above existing notes so you do not have to scroll past years of notes

    3 votes

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  10. we dose medical weight loss medication by units. We have inventory coming into the clinic by the 10's of thousands. When putting in a purchase order, you can only put 9999 units in. we need more flexibility to enter 40,000 if we need. one purchase order would be nice verses 4 lol. Thanks!

    3 votes

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  11. 3 votes

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  12. Being able to use the app to check clients in. Unfortunately our internet can be a little spotty and sometimes I'm only able to work using my phone. It would be great to check clients in directly in the app instead of having to sign in on my browser.

    3 votes

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  13. We love the functionality of the incoming calls. I would like to pull reports on the number of calls received and number of calls picked up/not picked up.

    3 votes

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  14. 3 votes

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  15. Allow location managers to reactivate employee accounts

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. When a client is booking their appointment online, they can add products in their appointments (this can help the client remember what they need and see new products, also help the front desk know that the client needs these products at their appointment... and we can place an order if we are low)

    3 votes

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  17. Occassionally manufacturers will alter or update an items barcode for their own reasons. Businesses are placed in a strange situation where although the product is largely the same (size, color, volume, formula) but the packaging has been altered so that the barcode is different or the name of the product is slightly different.

    Remaining stock needs scannability with the old barcode, but new stock needs the new barcode. Having the ability to have both scans register as the same product would make the transition seamless for staff requiring only input of this into the product details if it were possible.

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  18. We have some SKUs and also some offer codes that we only want managers or our CX team using but there's no way to protect that in the dashboard. Right now, we will put "Managers Only" or "CX Only" in the name of a product or offer code but that can be a weird experience for clients and also makes it hard to enforce that only certain employees should be using them. It would be really nice when creating products and offer codes to be able to select which privilege groups can access them

    3 votes

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  19. We would like to request that multi-merchant accounts receive instant funds for gift cards, cash, and account credit sales and payments.

    3 votes

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