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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8152 results found

  1. With this new product summary interface that just updated, can you PLEASE bring back the ability to click into the specific product sale date to see the transaction from the Prodcut page backend. This feature was available and taken away. Now you have to run a report. Sometimes, you just need to find a client name quickly or check to see if the product was rung up correctly...I find this feature removal extremely bad for quick and speedy retail management. Being able to quickly click from a product into the actual sale and receipt can save a lot of time.

    3 votes

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  2. I wish we could grab all the individual appointments in a group, then reschedule them together (rather than going back & forth/one by one).

    3 votes

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  3. This would be the ability to take bulk action on offers codes to remove multiple at a time.

    3 votes

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  4. The new Product screen and format is terrible. I have to click through so many more things to get what I want to see. When adding new Products in, it takes at least twice as long trying to get all of the information in, and you have to edit it multiple times just to be able to add in all of the information. Make it the same way it used to be where you can add all of the information in on the first screen instead of having to go back through and search for the new product you just…

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  5. The interface looks different when I'm in "products". It's slower and less intuitive. I have click through so many more steps to adjust inventory. 👎🏼

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  6. One feature that would significantly improve Boulevard's loyalty program would be the ability to create fully customizable rewards.

    Currently, rewards are fairly limited. We'd love the flexibility to create our own rewards based on our business model and marketing goals. For example, we'd like to be able to:

    Create custom reward names and descriptions.
    Set any point value for redemption.
    Apply rewards to specific services, products, memberships, or providers.
    Offer rewards such as complimentary add-ons (dermaplaning, gua sha, LED therapy), dollar-off discounts, percentage discounts, free services, or exclusive member perks.
    Set expiration dates and usage limits.
    Choose whether rewards can…

    3 votes

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  7. Please make the Klarna/Affirm a business option. We will NEVER offer it and should be able to turn it off in our system.

    3 votes

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  8. We need to be able to block guests from online booking services with two different stylists in the same appointment. For example, cut with Jane at noon, Root Touch up with John at 1pm

    3 votes

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  9. 3 votes

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  10. Please create a form of HIPAA compliant messaging to communicate with patients.

    3 votes

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  11. Clients are messaging and I don't see it until I'm in the office. There should be a tab to support that platform within the app.

    3 votes

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  12. I am thrilled to hear you are adding integrations for affirm and klarna, I would love to see Cherry be added as another patient financing integration as well.

    3 votes

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  13. Would love if clients call to book, to have them prompted with a booking confirmation link to put a card on file. We don't love having to ask brand new clients to provide card details over the phone, to ensure a card on file for no shows or late cancellations. Having this be automated would be perfect for both staff and client experience!

    3 votes

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  14. If a client wants to update their credit card, they cannot update it without booking a new appointment.

    Would love an option where the client can add a new credit card on their own and a make it so there must be 1 card on file at all times. (Cannot delete original card without uploading new one)

    3 votes

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  15. With aesthetic centers, we employ, MDs, APPs, RNs, and LMEs. While tips should never be requested for MDs, it is beneficial for LMEs or RNs to be tipped (APPs if the patient truly wishes to do so, who are not owners of the company). Currently, we are unable to do that and our patients are asked to tip our MD owners (which is in poor taste). When we turned off tips, then our LME would lose out on tips for her services that she provides.

    3 votes

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  16. Prevent Double Booking
    Prevent admin from double booking room, and or device with an alert. Mistakes happen especially when you have several rooms and busy.

    3 votes

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  17. Please make it easier to export client data and forms so that we can use the data for follow-up, sending post-care and pre-care, and day-of-appointment info, and to send emails and texts with suggested skincare products and the suggested treatment plan. As of now, I can't export forms and charts to be able to do these things.

    3 votes

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  18. Show.patient DOB in mobile app only for confirming with patient live.

    3 votes

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  19. 3 votes

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  20. I would like to be able to create drip campaigns to follow up with consultations that didn't book, patients who put a service into their cart but didn't follow through with booking, and patient's who may need additional services

    3 votes

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