Business Level Text Messages (vs Location Level)
for patient portal messages, it would be nice if the conversation crossed over from location to location if its under a specific patients name. Currently you can message from one portal, go to another location and pull up the clients name and there is no record of a conversation.
also, would be ice if the messages were logged with the users name along with the date and time stamp. That way its easier to follow which staff member is communicating with the patient.
4
votes
Randi Coray
shared this idea
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Jamie McCoy
commented
We currently have two locations, and lots of our patients come to both. It would help with communication with the patient, and for our staff communication, if all of the texts were visible, no matter the location that the message came from.