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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7187 results found

  1. I want to be able to bold text to emphasize things in messaging or also colors.

    3 votes

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  2. It would be extremely helpful to have an option to set a specified limit (10, 15, 20 min etc.) in which we cannot take a client if they are late, and if that client checks themselves in after they enter their information a pop up comes up and alerts them that they are x amount of minutes late and need to see the front desk.

    3 votes

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  3. Ability to set multiple discount percentages or dollars off for different service, products, packages, memberships, and/or gift cards, while only needing to enter a single offer code

    1 vote

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  4. Ability for a person with Manage Business permissions to shadow login as a staff member and see how the dashboard looks from their perspective.

    1 vote

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  5. I believe it would be very interesting if Boulevard could improve the way commission are set up. Instead of having to set it up individually, we could have a table with all services on side and all employees on the other side. It would save us time and make the process more seamless.

    2 votes

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  6. There's too much to type sometimes to explain a situation. And sometimes it takes a while for someone to reach back out to you. Having someone on the phone could help make the process quicker and have a quicker solution

    3 votes

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  7. Reverse the recent updates for the checkout process, it has got infinitely more complicated especially with price and service adjustments.

    3 votes

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  8. Option to sell a number of memberships to a large buyer (eg. university, corporate partner, etc.)

    1 vote

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  9. what I wanted is to allow my clients to book a dusting or barber clean up in between their regular appointments. Whats happening is everyone is just booking for clean ups and not actual hair cuts. Is there a way that the app will only allow them to book the clean up haircuts after they have a hair cut? and to then allow to book another clean up they will have to have another hair cut?

    1 vote

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  10. We book out according to time spent and not what type of service the client wants. We would like to allow a service to show up differently for online booking and for booking internally. Example would be
    Online service name: Haircut ... will show up as
    Internal schedule: Tech 3

    1 vote

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  11. Clients are receiving texts and emails asking how they enjoyed their visit even if the appointment was canceled. This makes it extremely uncomfortable especially if they were charged for a no show cancelation and then get that text. Bit like rubbing salt in the wound and we wind up with pretty nasty replies.

    3 votes

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  12. Idea:

    To avoid confusion at checkout, it is proposed that the iPad, which is solely used to check out clients, should display a more intuitive message. Currently, the "Check In" prompt leads clients to believe they need to check in rather than check out. A simple rewording could significantly improve user experience and streamline the process. Suggested alternative messages include:

    "Complete Checkout"
    "Finalize Your Purchase"
    "Proceed to Payment"
    "Finish Your Transaction"

    This change would help clients easily distinguish between the check-in and check-out process, reducing confusion and making the transaction smoother.

    6 votes

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  13. I am not happy with the update. Clients should not be able to book a service with an offer code after the offer is no longer applicable. This leads to upset clients and having to explain to them that just because it was booked that way, does not mean it is applicable.

    1 vote

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  14. Permission toggle for adding shared members to a membership

    2 votes

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  15. Add the ability to set a business cost for a service that is dependent on product usage to be $x per unit rather than a flat rate per service. For example, botox is $12 a unit and the business cost is $6 per unit but right now that $6 can only be set as a flat rate so regardless if it's 1 unit or 20 units the business cost stays a $6. This makes the commission payout now a manual process because you have to account for the business cost.

    5 votes

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  16. Having the ability to edit and make changes to client notes instead of having to make a new note or deleting a note and starting over to make corrections or add additional notes.

    10 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  17. Right now it breaks each item into an appointment rather than all the services they did at their appointment that day. So in actuality,m their spend per appointment is not correct.

    1 vote

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  18. At some point without regular prices raises, you can get boxed in by your clientele. I would like the ability at the onset to put in the accommodations, pricing and timing, of my current clients so I can immediately change my prices online for all new people.

    2 of us just shifted into ownership roles and our time is even more valuable now, but jumping $100 + per color service isn't feasible for our current guests. So being able to make room for higher paying ones, while slowly passing on the current clients to stylists that fit their price point…

    1 vote

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  19. I would like to see a feature where banked products units can be used toward multiple items. EX If a customer bus 500 units of botox but ends up loving dysport, i want them to be able to use their units on dysport too. Or if a customer banks 3 syringes of kysse and only needed 2 they can use the 3rd syringe on a different filler!

    8 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. Make it possible to customize rearranging the order or the Service Modifiers and Add-On Services widgets under Service options.

    4 votes

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