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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7705 results found

  1. 1 vote

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  2. Deposit tags automatically show up when there is any type of credit/gift card in client’s account.

    1 vote

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  3. Looking to streamline interoffice staff communications.

    Need interoffice staff communications like a CRM, notifying staff of things like: Policy update changes (with an alert with checkbox to acknowledge), as well as reporting on action taken and completion.

    Also looking for staff to text between rooms as well.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  4. We would like the ability to provide commission in dollar amounts per tier instead of a percentage.

    9 votes

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  5. Please make it so that add-on services can be added at check-out (just like we add-on retail products) instead of having to go back and edit the original appointment. It messes up the calendar and adds so much extra work for the person checking out the client.

    22 votes

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    1 comment  ·  Admin →
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  6. Other systems send out product used list to guest after the visit so they know what was used and are able to purchase said product.

    2 votes

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  7. Hi! My team and I are all having the same pain point within the boulevard system, especially when accessing the sales tab in boulevard. Whenever you pull up an order, there is no option to scroll from previous order or to the next. Instead we’re having to manually hit the back button, which never brings us back to the same spot we were before and have to begin the process all over again for each order we need to look into. It would be extremely helpful if boulevard could create a button that when you go to the sales tab…

    5 votes

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  8. Disabling the cancellation setting and having them contact the salon to reschedule or cancel. Ive never had so many cancellations until I moved to this platform. I haaaate it!

    1 vote

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  9. I am new to Boulevard and disappointed to see the lack of ability to create Quotes for patient via print and email. I use quotes every day to promote my practice, increase revenue and improve client scheduling and outcomes. Quotes are essential to a successful practice. Had I known this was not an option I would have considered another EMR system.

    10 votes

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  10. Please stop adding the business charge to the daily performance, business charges are a PART of the service not labor and its confusing my new staff when they see business charges inside the daily total and always think something is being taken from them. PLEASE I beg you just show them the total they can earn commission on, not the business charge so they can see what to expect on their pay. They always think money is missing

    1 vote

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  11. Autostamp current date of charting and signing of form. this will be more efficient for our charting and the pts to get through forms.

    2 votes

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  12. If a client comes in and states they would like to do the same treatment they did for something in the past it is so easy to look at the history in their chart for a daily post but now using a treatment record it is time consuming to look and find a specific date and treatment. Wondering if the notes in charts can be transferred automatically to the the notes in the patient history to easily see what was done.

    2 votes

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  13. I would love for it to be easy to see how many scheduled appointments for the week and month and be able to see for each employee as well.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  14. Blvd is great from the admin side, but it's customer facing side is TERRIBLE. I need ya'll to prioritize fixing this.

    I switched to BLVD a year ago after a decade with booker. I made the switch because I needed some of the features that boulevard offers that booker didn't. BUT IT HAS COST ME SO MUCH IN BUSINESS. I get complaints and confusion from customers about the online booking every day. The BIG issue is not being able to see all the available times in one view. Instead, people have to select a time and get assigned to a…

    175 votes

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    Hey Asenath, thank you for all your feedback! We've noticed that you've left comments across several ideas, many of which relate to booking. We're doing a lot of research on the next iteration of self-booking right now, so our product team will be reaching out soon to schedule a call with you to gather more feedback.

    On average, our default scheduling settings drive significant efficiency and increase business' service sales 30% in the first year using Boulevard. That said, we're also aware that the factory settings don't work for every business, and might not be the best fit for your business. With the latest Precision Scheduling refresh at the end of March, we now have more options for configuring self-booking, like adjusting the number of available times we offer to clients. A member of our support team will be reaching out to work with you on how best to adjust…

  15. Have a specific icon that shows that a credit card on file is expired

    4 votes

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  16. Google Analytics or Boulevard Report tracking to track clients who create a cart in the booking widget and don't complete the following steps. Having the ability to see what the exact drop-off points are would be most helpful for understanding where opportunities for improvement exist.

    2 votes

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  17. When a client pays for a membership with another payment method besides a debit or credit card, it would be nice to have a prompt appear to collect a card on file and record the client consenting to storing the card for the membership's renewals in the future.

    2 votes

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  18. Internal alert/pop-up for incomplete forms, similar to past due Memberships functionality.

    85 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  19. 3 votes

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  20. Booking notes should be seen above appointment notes when checking a client out. when client checks out, we always try to prebook them but can't see the booking notes.

    3 votes

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