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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8500 results found

  1. It would be helpful to see original appointments in their original location in the schedule when they have been cancelled or moved

    2 votes

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  2. disable penny acceptance on pos

    3 votes

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  3. For quick blasts to patients on the fly, the ability to send a mass text to more than one patient at a time. For instance, we get a few cancellations we can send a "first come first serve" text to patients who are on the waitlist all at once instead of individually.

    1 vote

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  4. for businesses who have booth rents with seperate merchant accounts, deposits need to sent directly to the merchant of the client instead of the salons main account

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  5. The ability for the front desk to reinstate a half completed form for the patient to complete, this, instead of starting over Even though we our forms with required fields somehow the clients can hit submit and marks it completed. This is frustrating to both client and front desk.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  6. When we book a new client and enter all their contact information, the intake form makes the client fill out all of their contact information and address again making for a clunky and tedious experience for them.

    8 votes

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  7. Report analytics are important because they provide the data-driven insights needed to make informed decisions, improve performance, and identify new opportunities. The current reporting in Boulevard is just raw data, that we have to export and then create their own analytic reports, which, compared to Square and other POS systems is quite out of date. At a minimum, we need the ability to compare time periods and see change and % change over time.

    Here are some ways we would use analytic reports:

    Improved decision-making:
    Analytics transform data into actionable insights, allowing managers to make strategic and operational decisions based…

    5 votes

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    0 comments  ·  Reporting  ·  Admin →
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  8. search option in the service screen so you dont have to scroll to see a specific service

    7 votes

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  9. Would like to easily view email usage as a whole in the platform. Although marketing email usage can be tracked, it would be helpful to see total email usage per month including appointment and transaction related emails

    2 votes

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  10. I would love to see a waitlist number indicator on the dashboard that reflects ALL dates, not just the current date. I don't think about checking the waitlist because it says (0) so I automatically think there is no one on the waitlist. I have to go in and clear that filter for all waitlist clients to appear. If we are waiting until the day of a current waitlist client, it's too late. We stay booked up and day of openings are pretty rare.

    2 votes

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  11. when creating a new service, it would be much easier to be able to select the forms or charts that need to be attached to it from that screen instead of going out of it, finding the forms/charts individually, and having to go into each one and select the new service.

    2 votes

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  12. Create a function to view the appointment schedule horizontally

    1 vote

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  13. When a group appointment is booked for two guests only one appointment confirmation/reminder is sent. It should be sent for all guests in the group.

    1 vote

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  14. When a purchase order is created, We need to be able to edit it for an accidental entry when it was created that can be made without voiding the entire thing.

    1 vote

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  15. Customers should be able to see how many available credits they have in their account when they log in to view their profile online. Customers are constantly calling to ask us how much they have.

    4 votes

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  16. We should be able to custom create auto campaigns. I need to send specific emails to patients after they complete specific treatments. For example, send out after care instructions when they finish 1 of many different treatments. Upon check out of selected treatment an email for laser aftercare gets emailed for example. Or an email goes out when they book a specific treatment giving them prep instructions, this should also be a text option. Vagaro provided this service, Im shocked BLVD does not.

    5 votes

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  17. Please create an option to integrate Qualiphy so that GFEs automatically get pulled over into patient charts

    7 votes

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  18. We need alerts and notifications on the dashboard when appointments are canceled by clients (similar to the ones we receive for online bookings). Currently we are only receiving them via email or on the schedule cancellations dashboard but it doesn't pop up, we have to proactively check to find out.

    2 votes

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  19. Under Manage for location Manager should not automatically have access to modify business details and other staff detail settings. There should be an option to restrict this.

    1 vote

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  20. It would be helpful if access to edit Forms & Charts could be controlled within the Manage Permissions section. Right now, this is only available in Settings, which prevents non-admin users from managing it.

    1 vote

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    1 comment  ·  Forms & Charts  ·  Admin →
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