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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8500 results found

  1. It would be super helpful if we could leave a note that shows on the waitlist. We never know if someone has already reached out and may be waiting for a call back it would be great to see that at a glance.

    1 vote

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  2. 1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  3. A direct integration with Go High Level for marketing, funnels, and automations in general. Currently have a custom API and it is still extremely messy and essentially not usable.

    5 votes

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    0 comments  ·  Other  ·  Admin →
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  4. Like the product recommendations a same kind of thing underneath for services recommended for a client!

    5 votes

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  5. Can you add the notification option if a client reschedules also. It would be helpful to know real time about an opening in the books for the stylists so it can be shared on social media

    80 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  6. It is recommended that staff be granted the ability to view their personal time clock summaries directly, rather than having to access through the reports.

    6 votes

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  7. 16 votes

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    1 comment  ·  Admin →
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  8. 1 vote

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  9. To edit settings for individual staff members you have to change them one at a time. Settings like Price, assignability and online book capabilities should be assignable in bulk. One at the time is very click heavy and time consuming.

    1 vote

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  10. You should be able to check out product without appointment. some client walk in to purchase product without any appointment need.

    1 vote

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  11. Ability for franchisees to create their own offers for their locations, with approval from corporate/franchisor.

    Ability for corporate to review offers active by location, by applicable type (service, product, etc.)

    Ability to filter offers by active/inactive, location, offer type, and see redemption count.

    1 vote

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  12. It would be great to have the ability to mark a text "needs response" or "completed"

    1 vote

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  13. 1 vote

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  14. If a client has a failed payment the business needs to receive an email and be able to pull a report of all the past due bills and payments. Crazy this is not a built in feature.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  15. It would be great for the system to alert if there is a duplicate name.

    12 votes

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    1 comment  ·  Admin →
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  16. Before a client submits their co-pay, insurance should be billed first to get the claim auto sent through.

    1 vote

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  17. Add the ability to create a new client directly from a text conversation in Messages. When creating the client, any available information from the message thread (such as name, phone number, email, and other identifiable details) should automatically populate the new client profile to reduce manual data entry and streamline lead conversion.

    1 vote

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  18. Prebook Defaults to have the ability to enter more than 3 defaults, as we can have follow-ups as follows; 2wks, 4wks, 6wks, 8wks, 12wks, and 6mos. By having more multiple defaults it would make it easier for front desk prebooking.

    1 vote

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  19. for the love of god, please add a sort and/or search feature on offer codes section!! thank you!

    2 votes

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  20. I want to be able to see my whole day or week appts at a glance without having to scroll through these giant boxes

    1 vote

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