7705 results found
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Suggested Improvements for the Prebooking System
When prebooking an appointment, it would be helpful if, after selecting a time on the calendar, the view remained on the currently selected date rather than automatically jumping back to today’s date. This would streamline the process and reduce unnecessary navigation.
Additionally, it would be great to have a “Book Client Again” button for guests who want to prebook multiple appointments. This feature should automatically suggest or give the option to book the next appointment based on the same interval (e.g., every 4 or 6 weeks) from the last appointment that was booked.
3 votes -
Form Review
Need a notification on schedule when forms need review. or even a report of what needs review
4 votes -
Logo Size
Our "logo" isn't a picture or design, it's the name of the business in fancy writing. In most every case where the square logo is present, we can barely read the words. It would be great if we could customize the size of the logo for different screens. Also, the self-booking overlay image has such a dark shadow over the top that you can barely even see the picture we chose. Please give us the option to change the intensity of that shadow.
4 votes -
send appointment confirmation messages earlier.
Many clients complain that they didn't have enough time to change or cancel their appointment within our cancellation policy once receiving the reminder email. It would be nice to be able to change when that could be sent.
1 vote -
Membership account from client side is very confusing
We have a membership system where the client gets to "bank" dollars as store credit. When they log in, many clients gets confused with monthly benefit account credit shown as what they currently have in their wallet. PLEASE MAKE IT CLEAR THAT THE BENEFITS ARE WHAT THEY RECEIVE every month and NOT WHAT THEY CURRENTLY HAVE. Thank you!
1 vote -
include clients that late reschedule on the cancellation list for the day
When a client reschedules an appointment within the late cancellation window, the client should show up on the cancellation list in addition to patients who have cancelled so that all staff can see who has rescheduled and when they rescheduled to.
3 votes -
please allow my providers to see the patient's DOB in the Pro App. Or provide them the ability to chart a patient from the Dashboard. I
Just let my provider see the patient's dob from the Pro App so they know the age of the person they're dealing with. Making them run to a desktop computer is screwing up our flow.
3 votes -
3 votes
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Setting to require a product to be ordered in specific quantities
Some products can only be ordered in 3's or 6's. Additionally, suppliers may offer discounts when items are ordered in 12's.
This would be easier to manage if there were the ability to enter a required unit quantity in the product profile which would be used as a rule when creating purchase orders.2 votes -
See deleted employees' appointments on calendar view
For old employees' who've been deleted from Boulevard, please make it possible to see their old appointments on the Calendar View! It is very difficult to run a report, and not very quick or user friendly. Thank you
6 votes -
ability to delete clients from client roster
ability to delete client from client roster, for instance if they have passed away.
16 votes -
Add Native Post-Cancellation Survey Dropdown in the Boulevard Dashboard
When a guest cancels an appointment via the dashboard or self-service link, a short, native multiple-choice dropdown should appear immediately after cancellation asking why they chose to cancel.
This should be built directly into Boulevard’s platform, not dependent on third-party integrations or external survey tools like Typeform or Klaviyo. Having this moment of feedback in-line and native dramatically increases completion rates and closes the feedback loop in real time — while the intent and context are still fresh.
This is not just a UX improvement — it’s essential business intelligence. Without real-time insight into cancellation behavior, studios are left guessing.…
2 votes -
Allow voucher values to be set in memberships
Our memberships are based around account credit so they can be used for any service. They also get one free add-on monthly. For example: a gold membership cost $85 and the client gets $100 in store credit plus one free $15 add-on. BLVD is assigning the value of the voucher as $85 and changes the price of the add-on to $85 when redeemed. Making the voucher amount editable would improve the client experience (receipts are confusing) and accounting on the backend.
1 vote -
Client Completed Booking
If a client is calling to make an appointment, let's input their phone number (or email) and first name. The system can then send them a text (or email) to input their card, agree to cancellation policy, etc, and only then will their appointment get put on the calendar.
3 votes -
"Copy from Previous Chart" Should Not Copy Old Photos – Only Charted Text/Information
When using the "Copy from Previous Chart" function, the system currently brings forward previously uploaded images/photos along with the charted information. This leads to confusion and potential clinical inaccuracies, especially if the old photos are outdated or no longer clinically relevant.
4 votes -
Share treatment plans or files with clients ie. Lab results etc
Our previous system had a very easy way to share our customized treatment plans with clients as well as lab results. This would be perfect.
2 votes -
2 votes
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More control over automatic receipt emails
Would love to be able to:
1) disable automated receipt emails
2) have more control over which types of transactions trigger a receipt, for example, to turn them off for pre-payment deposits.3 votes -
Inventory by room and storage location
Inventory level tracking for each treatment room and inventory storage location. Minimum thresholds should be established per SKU with alerts when on-hand inventory falls below the threshold and a purchase order or transfer is needed.
3 votes -
Set up times
Having a set up time before a service. It would work like a clean up time, but it would be 15 mins before where you could block out a resource and give yourself time to set up for certain services. For example:
Spray Tan - needs a private room -so that resource needs to be booked out for someone to go set up in it
8:00am-8:15am- 15 min set up
8:15am-8:30am - Clients appointment time/reminder and gives them length of service from here
8:30am-8:45 - Clean upIt would work just like the clean up times after, but just having…
4 votes
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