8500 results found
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Show pricing for a base service along with add on options
It would be great to have the price of a base service available, along with add on options/pricing BEFORE selecting a provider. It is very frustrating to not know that information. We have had potentially new clients call, while looking at the booking screen, concerned that if they select a provider they are locked in to booking without knowing the price.
2 votes -
Change Online booking settings per employee
We have some employees that need more lead time for online booking than others (they live much farther away). It would be useful to be able to change the online booking lead times for just those employees and keep it at the business default for everyone else.
2 votes -
Allow staff to send forms to patients independent of an appointment.
I currently operate with the idea that I am able to send forms to patients independent of appointments such as is the case with month to month follow up for telehealth weight management. I want to be able to send a patient a follow up form through their portal so that they can complete for review and is automatically tied to their chart. I was able to do this with my previous EHR which is a game changer for our practice. We do not have access to forms in any other capacity and so I am currently utilizing google forms…
6 votes -
incomplete charts search
Could you add more search criteria to search for charts that are in progress and have not been completed? As in a date range and by service staff so it's easy to identify incomplete charts for a range of dates and not by one day only and to filter by staff member.
19 votes -
Color services should have the option to require a finish service like modifiers
When scheduling online a client should not be able to book a color service without selecting a finish ie "haircut" "blow-dry" "wash and go" like in modifiers. This would solve a lot of double booking problems, client error, and keep the services separate for providers individual timing and price. A client is unable to book without a modifier (if selected) but every color needs a finish time even if just for a shampoo. Without it being required in the online scheduling, I feel clients will easily overlook. It is also not their job to ensure we have the appropriate time…
1 vote -
appointment metrics report
A report, not a summary, that shows cancellation rate, new patient leads, leads contacted, appointments scheduled, and appointments completed. This is critical to track.
1 vote -
Online Booking Issues
I have noticed that we have appointments booked online outside of the scheduled window aka no availability. Online booking has also staggered group appointments without informing the guest that the appointments are at different times and not booked together. We have had an instance where one guest's card on file was charged for an unrelated guest's services and we did not attach them and can't figure out how it happened.
1 vote -
Online Booking Issues
I have noticed that we have appointments booked online outside of the scheduled window aka no availability. Online booking has also staggered group appointments without informing the guest that the appointments are at different times and not booked together. We have had an instance where one guest's card on file was charged for an unrelated guest's services and we did not attach them and can't figure out how it happened.
1 vote -
Can I create a standalone intake/inquiry form that lives at a public URL and creates a client profile without requiring an appointment first
We are a medical aesthetics practice running application-based model call programs where prospective clients comment a specific keyword on a post to apply for discounted treatment. When someone comments the trigger word we need Instagram to instantly DM them a short message and a link to a pre-screening application form hosted outside of ManyChat.
The core flow is:
- We post a model call on Instagram with a CTA telling followers to comment a specific word to apply
- Someone comments that word on the post
- ManyChat instantly fires a DM to that commenter with a brief branded message and a form…
1 vote -
Adding an icon to appointments that activates if a guest has completed their forms.
It would be helpful if we didn't have to go into their account to check to see if they completed the forms.
428 votes -
Organize Order Packages in Checkout Menu
I would like the ability to organize (ie change the order) of packages in the checkout menu.
3 votes -
Performance Showing up for Admins and Owners on the app
I think that Admins should be able to see the performance of the whole practice on the app while theyre on the go!! Why does the staff get to see how much they make but the owners cant see how much was made in total.. its kind of funny if you ask me
2 votes -
Reminder to get a credit card on file upon booking new clients or clients that don't already have a card on file
This could eliminate alot of unpaid no shows
2 votes -
"Shared Memberships" should be able to share benefits via offer code and not just vouchers please.
We offer "Couples Memberships" where each person can share the same benefits. Currently the system only supports shared vouchers and not a shared offer code. It is only applied to the purchaser and not the "Shared" guest. It would be extremely helpful if sharing the offer code could be applied to "Shared" person so they also receive the member benefits without having to manually discount the 2nd person.
2 votes -
internal service names
All service categories and service names are shown to the client as they are created in the dashboard, but it would be great to have an internal service name field to be able to make certain distinctions between similar service that are not client facing.
2 votes -
Applying Referral Program Account Credit Rewards to Membership Renewals
Ability for an existing client to apply account credits they have been rewarded through the Referral Program to their recurring membership renewals.
1 vote -
Add payment method filter to detailed line item report
Add a filter for payment method to more reports including detailed line item so that we don't have to cross reference two reports to subtract account credits from income
2 votes -
Not accepting new client but you are the only provider for certain service
I would like to suggest that service providers who do not want to accept new clients may still need to accept certain services if they are the only provider offering those services.
1 vote -
We should have an option for Package agreements
Hello Boulevard Team,
I’d like to submit a feature request related to package purchases and agreements.
I know Boulevard already allows agreements to be assigned to memberships, which is extremely helpful. We would love to see similar functionality extended to packages and series purchases as well.
Our business sells high-value aesthetic treatment packages where clients receive discounted pricing in exchange for purchasing multiple sessions in advance. Because of this, we need clients to review and sign package-specific purchase agreements and financial policies at the time of checkout.
Ideally, this functionality would allow businesses to:
- Assign a required agreement directly to…
1 vote -
resources
As a Laser business, we have multiple tools that connect to the same machine. Some services need multiple attachments and some don't. Some services could be done one one machine OR another and if both are connected to the services both are required. I need the option to select and/or logic to resources to be able to control my schedule better. Right now some services cannot be booked online due to the limitations of your resources feature. Please add more functionality to make it easier to manage the schedule.
6 votes
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