7479 results found
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53 votes
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Booking interval customization per Service
We would like a way to set available booking timing intervals per service.
This way, we can set intervals a service shows available times. For example, we want service A to be bookable every 30 minutes. Service B should only be bookable every 60 minutes.
Currently, the intervals would apply to every service. This is not applicable for us.
3 votes -
Text Messages scheduled
It would be nice to:
1.) Text through the Blvd App -- not have to go through the safari or google website to navigate on your phone to message patients back. Only having computer/browser access to text messaging sets so many limitations.
2.) Be able to schedule messages! For example, I could send a message to "Jane Doe" scheduled for (DATE) and (TIME) in the event that we saw a message late a night and did not want to forget to respond to their messages.
3.) Allowing all unread messages to stay at the top of the screen
4.) Pinning…3 votes -
1 vote
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Presell Memberships
Ability to charge upfront for first month, but choose a future start on date for expiration purposes that aligns with new location opening, for example.
6 votes -
Add "payment method" column to Daily summary report
We would like the payment method column added to the daily summary report.
7 votes -
Spanish
To optimize our client experience, we should add the option of Spanish to our online booking, app, and website (descriptions of facials + services). This would be beneficial not only to Spanish speaking clients but also the overall accessibility of the company
2 votes -
Allow referral program's new client code to be applied to a later appointment
Currently, if a new client doesn't use their referral code on their first appointment's order (for example, if there's a separate new client offer they want to use first), the code doesn't appear as usable on a later order, since it's only fixed to the first appointment.
Instead, the discount must be manually added but then doesn't apply towards referral program reporting.It would be great to be able to have that offer code still available in the dropdown for that client as long as they have not yet used it.
2 votes -
Automated texts specific to services
We would love to automate reminders via text/email that are specific to the procedure being performed.
For example, a microneedling patient may get a text reminder 3 days prior to their service to stop retinol, and another text the morning of the appointment to remind them to start their numbing 1 hour prior to their appointment time.
This could also be applied post-service as a way to follow-up, so a filler patient may get a text the following day to check in on them, or a laser patient could get a follow up text 3-7 days after their appointment.
49 votes -
Restrict Unsharable Vouchers at Group Checkout
Restrict unsharable vouchers to be used as a payment method during group checkout.
1 vote -
Ability to send a text with a link to our intake form
I didn't see this as a previous idea. It would be nice to send a link to our intake from via text message. I know clients check their text messages way more than they check their email so this could make that process more efficient
4 votes -
Provider and Resource schedule independent of each other
Problem: Resource schedule mirrors provider schedule for a service. Patient is using a treatment chair during the entire duration, however provider can see other patients while the first patient is doing an IV treatment. Schedule allows other appointments to be booked for that treatment chair (resource) even though it's "busy".
Solution: When creating/editing service, have a box to select if resource is "busy" during processing time, even though the provider is not.3 votes -
Custom Report for No Vouchers
Let us pull a report of clients who have upcoming visits scheduled but don't have any vouchers on their account, or similar to enhance targeted marketing capabilites
1 vote -
disable itemized receipt for e-mails and just include total and tip as the items confuse the clients due to tox brand unit conversions.
This is confusing for clients as the injectors have different calculations for different brands of botox units. Include item, total and tip not "units" please.
2 votes -
To have the ability to point/click/type text onto a hand drawn note.
To have the ability to point/click/type text onto a hand drawn note.
2 votes -
Add Class Pass Integration
We have clients that book through class pass - it'd be great if those could integrate and sync with Boulevard to ensure we aren't double booked.
62 votes -
Purchase Order imports
inventory streamlining by allowing uploading of invoices of products into the system. This could be a huge time management piece and saves on data entry and inventory control
1 vote -
Option to Disable Credit Card Requirement for Online Booking
Hi Boulevard Team,
I’d love to suggest an update to the online booking system — allowing businesses to choose whether or not to require a credit card when clients book online.
As both a business owner and a consumer, I’ve noticed that some new clients are hesitant to share sensitive credit card information with a business they haven’t yet established trust with. Personally, I’ve skipped booking appointments online for this reason, and I believe some potential clients do the same.
While I understand that requiring a credit card helps protect businesses from no-shows and last-minute cancellations, I believe that decision…
1 vote -
offers only avaible for certain stylists
I'd like to promote certain stylists with special offers so an option that allows us to pick the stylist that the offer can be booked online would be great. Right now i have to make a special version of the same service and only have the stylist I want to have the special active on it.
2 votes -
Please allow us to sort Reports alphabetically (by report name) and please FIX the the 'sort by date updated' which is broken
Please allow us to sort Reports alphabetically (by report name) and please FIX the the 'sort by date updated' which is broken
There is ONE way to sort, by "Last Updated" and it's broken
Please fix this2 votes
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