7184 results found
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Use either email or cell phone number to schedule an appointment.
Allow clients to login to the the scheduling system (https://dashboard.boulevard.io/booking/) using their phone number.
Currently, the client must enter their email. However, they can manage their appointments using their cell phone number or email. (https://blvd.app/@mossandblack/login)
Some clients (mom's and their children) share a cell phone number in their profile. Mom cannot schedule an appointment using their child's profile.
2 votes -
5 votes
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Ability to adjust pricing for already scheduled appointments
When adjusting for a price increase or even just changning the pricing for a specific client, the ability to have that price change reflected in their already scheduled appointments instead of having to manually change each one would be great. We currently have hundreds of appointments a day and are booked out for the year with our standing appointments and this is VERY important feature.
4 votes -
Assign Supplier by Location
Assign supplier at the location level. Different Purchase Order contacts.
2 votes -
Product Unit Cost per Location
Assign unit cost at the location level for Purchase Orders. Sometimes, prices for the same item differ by state.
2 votes -
Sandbox Option to Help Plan Schedules
It would be great to have a feature where there is a sandbox mode or "fake" employee profiles that we can add to the calendar view to help plan and build schedules. As a salon with only a certain amount of stations available seeing profiles on the calendar helps me visualize and plan who I can put where, and when.
2 votes -
Membership Upgrade Options
I have an issue with the memberships:
We have a leveling system with estheticians where they can level up and their price goes up. Our memberships include levels 1-3 staff for the monthly price but if they pay additional $20, they can book with an advanced esthetician. Right now, we have to add an upgrade fee at checkout, but it isn't clear to the client when booking their appointment which service provider is included and which is not. Our advanced estheticians are not on online booking right now, would love the option to put them up online for the membership…
2 votes -
Add phone conversation note to chart without having to book appointment for note option.
When I call a patient and want to document phone conversation I cannot do it without booking an appointment for the patient.
3 votes -
On client facing booking site allow stylist to upload example pictures of the service
Allow clients to see example photo references of salons/stylist‘s work when booking an appointment right on the service booking page
3 votes -
Starting price listed next to service
On the main booking page list service name and starting price and allow client to click in to see further price breakdown
3 votes -
It would be helpful if you were able to add a 'service' to a ticket when checking out a sale/client ticket
without having to physically create an appointment on the books -- for ease of checkout but still showing up on the reports as a service
7 votes -
ability to order labs and email lab order to patient
I wanted to suggest a feature enhancement that would significantly improve workflow for providers. Currently, there is no direct functionality for lab ordering or generating lab requisition forms within the platform. This results in extra manual steps, including creating lab orders outside of the system, storing them separately, and emailing them to patients via other tools.
It would be incredibly helpful to have a feature that allows providers to:
Order labs or select from common test panels directly in the EMR
Generate a printable and savable PDF lab requisition
Email or securely share the lab order with patients through the…1 vote -
NEW vs. CURRENT Clients Online Booking
We have an issue with New Patients/clients booking under existing patients. New Patients require additional time for their appointment. This creates a nightmare for our front desk, since many times these are missing - which leads to a poor customer experience, when they show and there isn't enough time allowed for their appointment. It would be great, if there was a question that could be asked at the beginning of online booking. "Are You Currently a Patient at...? Yes or No. Then based off that question they would be show a list of services they can book. Or, maybe there…
45 votes -
add provider choice under recommended products
When a client purchases a product you can select who gets the commission/sold the product. The same selection for the provider under the product recommended products would be useful. If the client comes in weeks later or on the providers off day, it can easily be accounted for who gets the commission.
3 votes -
Audience Filter Based on Spend
Blushington would like the ability to target their top spenders without having to use the added step of tags. If we could have an audience filter for overall spend & product spend over a time period that would be ideal.
2 votes -
Google Analytics - Update Support Documentation
Google Analytics no longer uses "Conversions." Instructions are outdated, causing user friction. Please update!
1 vote -
google analytics
Please update support documentation: "(gear icon > Online Booking > Conversion Analytics)" is no longer the path. --> "Client Experience" has replaced "Online Booking" it seems.
1 vote -
Permanently delete disabled charts and forms
Permanently delete disabled charts and forms
3 votes -
MAKE GROUP MESSENGER AVAILABLE ON APP
Need to be able to access messages on the app so we can communicate with customers without having to login to the website. We are currently using another software for patient texting and it would be very beneficial to have all in one system. I need a platform where all employees can answer to the messages when we are logged into the app and we get a notification to our phone when someone sends a message.
5 votes -
Offer QR Codes
Facial Lounge would like to be able to scan a QR code associated with a specific offer in order to avoid human error when applying offer discount at checkout.
7 votes
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