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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8144 results found

  1. If we sell a Spa Day package which includes a hydrotherapy session, a massage, and a facial - have the ability to sell and then book online! With a seamless experience.

    6 votes

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  2. We want to reward clients for opting in- a great feature would be able to give a discount or account credit automatically if they opt in

    1 vote

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  3. Please allow staff to filter schedule for the day with times and patient names based on the provider they are scheduled with

    11 votes

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    In Progress  ·  0 comments  ·  Admin →
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  4. When clients reschedule their own appointments online, the system does not send them an updated communication with the new date and/or time. They then call our business to make sure that it has gone through. Please update this to save time for everyone. Thanks!

    20 votes

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    1 comment  ·  Admin →
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  5. The checkout and "redeeming" process for memberships need to be heavily revisited.

    As is stands, if you have more than one voucher under a membership, it is split evenly between the two vouchers. For services in the same category at the same price, this makes sense.

    However, with the flexibility when creating the memberships (which I love), the check out and receipt process ends up devaluing or overpricing service that are not in the same category.

    I currently have a membership set for $149 that is set up for one voucher for and IV (value $149) and one voucher for…

    2 votes

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  6. Please add a search function to patient history pages. It is incredibly time-consuming to have to click each ticket to see what a patient purchased. Search functions really need to be added to almost everything with BLVD for convenience.

    2 votes

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  7. On the packages tab, it would be so helpful if it listed all of the order #s that have been applied to a package instead of just the number of vouchers thats have been used

    1 vote

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  8. 1 vote

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    0 comments  ·  Other  ·  Admin →
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  9. Allow an option to send invoices to clients for services to be able to check out outside of the office

    4 votes

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  10. This advanced integration would carry membership status from BLVD to a client's online experience on Shopify. And, any sales a client makes online through Shopify should be reflected in BLVD, including peptides and other products.

    4 votes

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  11. We would love to have an ability to drag and reorder packages

    2 votes

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  12. I know it may sound silly, but we have a larger staff, and having more colors would be helpful so that we don't have to reuse colors for stylists, it'll minimize some confusion

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  13. When a client has cancelled their appointment, they should get an email AND a text - the staff should also get text notifications when an appointment is moved from one provider to another, or when an appointment has been moved. I have moved an appointment when a stylist was out sick to another stylist who was in, and they do not get notifications in those cases because the appointment was already booked

    2 votes

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  14. We need to give patients more options of seeing results on their patient portal such as being able to review their labs.

    5 votes

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  15. Customers should be able to see how many available credits they have in their account when they log in to view their profile online. Customers are constantly calling to ask us how much they have.

    3 votes

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  16. We need the option to hide specific services from the public online booking menu while still having an active, bookable direct link to send to clients.

    This feature is essential for clinics and studios that offer:
    • VIP-only or invitation-only services
    • Add-ons or specialty upgrades not meant for general booking
    • Seasonal or trial services
    • Services that we want available only to returning clients or those with specific needs
    • Membership-exclusive treatments
    • Internal-use services we book manually but don’t want clients browsing

    Why this matters:
    Currently, if a service is hidden or unpublished, Boulevard disables its booking…

    3 votes

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  17. We urgently need the ability to batch-print complete Guest Traveler / Work Tickets for the entire day. Each ticket must contain full service history with pricing paid for at least the last five visits, all retail purchases, the current day’s appointment details, client notes, formula history populated from Vish, birthday and appointment notes, who booked the appointment, and a dedicated space to write down take-home recommendations along with the guest’s next-visit service plan and ideal timing. We are a multi-provider salon model where each guest may interact with several associates, specialists, and stylists in one visit, and everyone needs a…

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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  18. We would like the ability to customize the order of how our staff are listed when patients choose a provider online. Instead of it being alphabetized, we would like to be able to list our primary injector first and secondary injector second.

    9 votes

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    1 comment  ·  Admin →
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  19. tap the icon or employee name and the option should come up to add a block or change shift hours.

    6 votes

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  20. Would like memberships to freeze when in a paused status.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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