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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8500 results found

  1. Boldly display applicable credits at checkout so that they are not overlooked

    8 votes

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  2. Automated internal prompts for staff based on specific parameters set by the business for client outreach/clienteling.

    Ex. Staff (Manager or Provider) receive a prompt that "These 5 clients were at your studio two weeks ago but haven't returned" or "These 10 clients bought X product", etc.

    3 votes

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  3. Currently you can only see account credits for a PT under wallet. It would be helpful to see all account credits on the main profile page. It also does not show up at checkout for a PT. Have account credits and GC amounts visible through the PT profile tabs.

    2 votes

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  4. It would be extremely helpful to have a way to identify and filter clients who have opted out of marketing emails and/or text messages. Having this capability would allow me to better manage marketing campaigns, ensure communications are reaching the appropriate audience. I will also make it easier to identify the clients who have not opted in so that we can build our marketing capacity without having to continuously revisit clients who have opted out.

    1 vote

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  5. Add a photo option within the medical chart to document product labels. would save time manually entering the LOTs, expirations, product numbers, etc.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  6. you should be able to reschedule appointments to the other business location without having to go to cancel the appointment and then schedule it at our other location.

    6 votes

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  7. Have the option to customize where a field goes in the form builder. For example: If I want the boxes for multiple choice to go horizontally across the form instead of down

    6 votes

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  8. 10 votes

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  9. I would love if there was a native way for the system to give the option for stylist to receive full commission when doing an offer (the business takes on the cost of the discount) I know there is a work around for this (closing the discounted amount to other and then deleting the offer) but that kind of defeats the purpose if its a 1 time offer we'd like to track.

    2 votes

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  10. We want the ability to have a membership start at a future date, and not charge the day that it's set up. Please help

    12 votes

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    0 comments  ·  Other  ·  Admin →
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  11. I would like a report where I can see how many clients rebooked at the time of visit and what staff member rebooked them. Having this reporting data would make it easier to offer commission on rebooking and incentivize the front desk to get every client rebooked thus directly increasing business sales through future appointments booked.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  12. A setting for the tip to only be calculated from the total of the service and not include percentage of products sold. This way it is only suggesting a tip amount for the total of the service and not the skincare products that were added.

    2 votes

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  13. Have a "Pay Later" option during online booking, for customers who don't want to put their card information on file or would rather pay another way.

    1 vote

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  14. Currently, commissions must be enabled separately for each location an Aesthetician is assigned to. This creates unnecessary administrative work and increases the risk of inconsistencies across locations.

    Proposed Enhancement

    Allow commission settings to be enabled and managed once within an Aesthetician's profile. Once configured, those commission settings would automatically apply to all locations assigned to that Aesthetician.

    Benefits

    Reduces repetitive setup and maintenance tasks.
    Ensures commission consistency across all assigned locations.
    Simplifies onboarding when adding an Aesthetician to new locations.
    Minimizes configuration errors and missed commission assignments.
    Improves scalability for multi-location businesses.

    Expected Behavior

    Commission settings are configured at the…

    1 vote

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  15. This would give patients the ability to gift a voucher from their own package to another patient or gift account credits from the balance in their wallet to another patient.

    1 vote

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  16. Have a today button readily available at the top rather than going into the calendar on every page and platform. Even the app. Mangmint has it where the today button on the calendar is at the top of every screen.

    1 vote

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  17. On the app and browser, have a photo be on the overview for the patient for easy id/familiarity

    1 vote

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  18. On the app- having upcoming and past appointments be the firs things seen when you select details under the client

    1 vote

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  19. Our services are more than 500 worth, need to increase max on gift card purchases! we need at least $1,500!

    1 vote

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  20. I understand that I can go under reports and print off the individual provider reports, however those print offs are horrible! The clients' names are at the far right instead of the left. It makes what should be a quick glance a hassle.

    1 vote

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