8144 results found
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Option to charge a different no show fee than the late cancel fee
I would like to charge 100% of the service for no shows and 50% of the service for late cancellations. Can we add the option to choose what fee to charge?
8 votes -
Adjust the booking flow to require a designation of REQUEST vs NON-REQUEST.
Adjust the booking flow to require a designation of REQUEST vs NON-REQUEST. Currently not required to book the appointment and it's easily overlooked in the booking process. This is an important KPI that we are missing accurate data on because of this flawed process.
1 vote -
Create API for orderPackageAdd to sell packages through an online store
This would allow businesses to begin selling vouchers online through their websites.
1 vote -
The product management page for inventory management needs to have a customizable view
The product management page for inventory management needs to have a customizable view
6 votes -
Unopened messages need to be at the top
Unopened messages should be prioritized at the top. It's frustrating to scroll through a large number of messages just to find the ones that are still unread.
32 votes -
Waitlist Push Notification or text to mobile
Push notification or text alert when someone joins your waitlist. The current alert is SO easy to miss unless you have staff stationed in front of the computer. Most stylists/receptionists/managers are always too busy to sit and stare at the computer.
11 votes -
Phone or ipad locks
Please have the phone or ipad LOCK onto boulevard app when clients are checking in for their paperwork. Our office phones and ipads have other apps which can be confusing when clients are in midst of filling out paperwork if they accidentally move out of the Boulevard app. Other software do this by requiring staff user password to get out of the app once locked.
2 votes -
Dark Mode option please
The option to switch to dark mode across the platform is critically and urgently needed. Please, it is crucial for Eyes and Spa-environment.
5 votes -
Commission cost per service instead of percentages
The ability to input FLAT commission amounts per service, instead of percentages.
5 votes -
Vish
Would love an auto integration with Vish product charges added to sales ticket, with option to leave a note why it was or was not charged. Will also suggest to Vish.
2 votes -
More robust Medical History (with ICD10 codes), Medications, Allergies, and Drug interaction checker.
Need to have Medical history with ICD10 codes, Medication with Interaction checker, and Escribe. Especially since most Med Spas prescribe medication for hormones, weight loss etc. It is actually critically needed.
13 votes -
Make it so that automated messages can be service specific
We use text marketing. We like it. We use the lost client text marketing. That text campaign has to be very generic though because it goes out to any and all clients, regardless of what service they are receiving. We were hoping to have a text campaign that is specifically tied to the service that the patient/client received. Example: The lost client campaign is something along the lines of "we haven't seen you in 90 days, click this link to book an appointment now." A service specific campaign would be: If someone came in for lab testing, they would need…
5 votes -
Check In - After Phone Number is Entered, Arrow Button should turn Green
When a customer is checking in and enters their phone number, the arrow button at the top should turn green, so that they don't move forward with entering their email address, as it begins to confuse the customer and trips them up, Every Single Time!!!
4 votes -
Add admin API mutation for GIFT_CARD to be an OrderPaymentMethod
Add admin API mutation for GIFT_CARD to the OrderPaymentMethod
This would be an input via type: OrderPaymentCreateInput
through field: method via type: OrderPaymentMethodCurrently, only ACCOUNT_CREDIT and CARD exist as options.
1 vote -
bulk reschedule
Need to be able to move all appointments from a terminated staff member at once instead of one by one.
1 vote -
Add an option to round totals to nearest 5 cents
With the end of Penny production it is only a matter of time before we can no longer deal with odd amounts of change. An option to automatically round totals would be helpful with this (giving options for how rounding happens, and ensuring taxes are still appropriately collected and reported would be greatly appreciated)
3 votes -
Language Translation Option
Clients should have the ability to translate the english versions of our forms, notes and online services/scheduling to their language. The language barrier is a major hurdle. This could not only benefit each boulevard user but could also benefit boulevard as a whole.
5 votes -
online product sales
If Boulevard is able to generate a notification when an online appointment is booked, it would be extremely helpful for the system to also generate a notification when an online product or membership is purchased.
Currently, our workflow requires manually reviewing daily sales each morning to determine whether any products or memberships were purchased overnight. This process is inefficient and creates opportunity for missed orders.
A notification pop-up in the Notifications area — similar to the online booking alert — would allow these purchases to be immediately visible to our team. Ideally, the notification could be marked as “read” once…
1 vote -
Create a report that shows detail for account credit adjustments and transactions that includes comments in the reasons section.
Create a report that shows detail for account credit adjustments and transactions that also includes comments in the reasons section.
OR create a cue or different term for the word "Adjusted" that's in the Action column when you click "View History" from the Account Credit section of the client's profile.
6 votes -
generate gift cards for purchase in office
It seems like clients can only purchase gift cards online. Is there a way to generate a printable gift card in office when a client is present or calling over the phone?
3 votes
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