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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8144 results found

  1. Have an overlay "ghost" of the before photo so you can get the exact angle for an after photo. Or a ghost template for photo angle consistency

    71 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  2. Make customer service available by phone 24/7! We pay $300 (at least I do) to not be able to call and get some questions answered is a little crazy. I wanted to open a new account for a new location and I have to wait 4 days to speak with someone? My schedule changed and I missed the scheduled call. Now I have to wait until next week? I have a report I have to pull up that just won't show me accuracy. It means I have some settings on wrong so now I have to type out my issue…

    6 votes

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    0 comments  ·  Other  ·  Admin →
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  3. We don't want everyone with that access to be able to edit permission groups, that should have it's own toggle.

    4 votes

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  4. Currently we are only able to see the date the charts are submitted, can we have a column for date of the actual appointment? Also maybe have a time stamp in the chart for when it was signed off on?

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  5. We would like compatibility with other identity providers (IdP) other than Okta for Single Sign On (SSO) capabilities.

    The use case would be for businesses that wish to streamline employee access to respective applications and systems. For example, in addition to Boulevard I use Microsoft 365/Entra ID and rippling for authentication. It would be nice to have everything connect to this IdP or Okta.

    It would also be great in having SCIM in conjunction with SSO for automation of user provisioning and offboarding would be greatly beneficial as well.

    1 vote

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  6. Ability to add in checkboxes for individual portions of membership agreements to collect acknowledgement.

    2 votes

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  7. Ideally, there could be scheduling rules for service types, which are set based on dependency of prep time.

    1 vote

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  8. Allow for a google map link to be added to text messages

    2 votes

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  9. Need to be able to block of time on resource calendar for specific devices. When a device is in repair or maintenance it cannot be booked.

    4 votes

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  10. An option to upgrade (add on a product) at gift card checkout. Sell a gift card online and allow a pop up to add on "gratiuty/tip" on the gift card.

    4 votes

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  11. I really like the Precision Booking system—it keeps the schedule organized and easy to manage. The only tweak I’d suggest is adding the word “Book” or “Book Here” directly on the Appointment Book in the time slots where appointments should be scheduled.

    Right now, the schedule looks very open until appointments are actually placed, and sometimes the correct booking pattern isn’t followed. Adding these key words would give Guest Relations a clear visual cue, helping them see the right times to book without accidentally placing appointments outside the intended structure.

    4 votes

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  12. Need a notification on schedule when forms need review. or even a report of what needs review

    7 votes

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  13. Having the ability to drag and drop files into the files section would be very helpful

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  14. When blocking time on schedule, the existing area to block is antiquated. Either have a dropdown or an hour and minute section AND have an option to select ALL DAY.

    2 votes

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  15. Allow salon website booking link in outgoing/away message during off hours. This would be helpful when a client wants to book a service during our off hours while they're trying to message us.

    1 vote

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  16. Boulevard does not allow memberships (including recurring membership renewal charges) to be assigned to a specific provider. This prevents accurate provider production tracking and reporting.

    Membership charges are processed through the membership billing system and apply directly to the business, but there is no way to attribute those charges to an individual provider.

    Requested Enhancement

    Add the ability to assign a provider to a membership so that both:
    • the initial membership purchase, and
    • all recurring membership renewal charges
    Functional Requirements
    1. Provider Assignment Field
    • Add a required or optional provider attribution field on each membership record.
    •…

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  17. instead of the provider text coming in the second the patient puts in their phone number, send the text when they are finished filling out any and all forms

    6 votes

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  18. 7 votes

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  19. Ability to set a specific time for when automated campaign and blast emails and texts are sent out to clients. Ideally, these would be based on location time zones for clients receiving the messages.

    2 votes

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  20. When we send out blast campaigns via text or email it would be nice to see the names of the people who clicked on our ad and not just the number of people who interacted so that we can effectively market towards those people.

    7 votes

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    1 comment  ·  Admin →
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