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8508 results found

  1. Currently all Packages and every Membership transaction ends up in Product reports when they may not have anything to do with Products. Which also gives the purchaser excessive loyalty points!!!! which then creates manual work to go through each clients profile and remove the points to avoid giving additional discounts when they are already receiving perks from the package or membership. We "should" be able to choose to assign points with those purchases not forced to and have to undo it. This is a major time and function issue.
    We have to run reports daily of the previous days' purchases…

    2 votes

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  2. At our office we book out the owner's VIP clients a year in advance and really NEED the capability to copy appointments. It's tedious and time wasting to have to book each thing, each month and re-edit the exact same things rather than being able to just copy an already booked appointment and paste it for the next time.

    8 votes

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  3. boulevard needs to make a way for medspas to enter diagnosis codes and cpt codes. currently we dont even have a way to make that information show up in notes on a patient receipt.
    Patients that wish to send to an insurance company on their own have to have this information.

    You also DEFINITELY need a way to make a non global area on a patient receipt to add notes for the patient to see

    10 votes

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  4. Please create a built-in Employee KPI Dashboard in Boulevard that lets salon owners and staff track real-time performance vs. goals — directly in the app.

    Key features should include:
    • Goal setting by employee level (Intro, Level 1–4)
    • Real-time tracking of service $, retail $, rebook %, add-ons, etc.
    • Commission tier tracking (e.g., current tier + progress to next)
    • Staff login view to see personal KPIs and goal progress
    • Admin view for full team performance with filters by week/month
    • Daily/weekly summary emails or mobile notifications

    Right now, we’re forced to build workarounds using Google Sheets…

    14 votes

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  5. Boulevard Duo used to show itemized order details and it has gone away. Please bring it back!

    4 votes

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  6. Be able to block off the schedule for certain services on certain days. For example: we have events on Thursdays and Fridays a couple times a month at a location other than our office that require appts. But we can't block our schedule for the day. People book other services than our event and we have to immediately reschedule because we won't be in person at the office. Does that make sense??

    1 vote

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  7. Our clients do not know that they need to go to the manage appointment to complete forms. Everyone that comes in, do not have their forms completed which is time consuming in the spa. I suggest putting a "complete paperwork" button above the manage button in the appointment confirmation text.

    1 vote

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  8. It would be great to be able to see in the metric area of the app, a breakdown of each product sold and the price. To track income better as a commission stylist, and having a receptionist checking out guests.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  9. we have many different services that require different pre and post care instructions. for example, in the booking notification for a spray tan we want to tell them to wear specific clothing, for lashes we want to let them know to plan not to wash their face or shower. for extensions we want to let them know to take Tylenol bc their heads will be sore. on vagaro I was able to customize the client instructions based on what service they were getting

    297 votes

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    Waitlisted  ·  34 comments  ·  Admin →
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  10. Currently, it appears that the ability to edit products, SKUs, services, and related operational settings requires granting “Manage Business” access through the gear icon. The concern is that this also appears to give the user access to areas they should not necessarily control, including permission groups and staff privilege settings.

    This creates an internal-control and security issue for businesses that need to delegate operational setup tasks without also delegating access-control authority.

    A business may reasonably need a manager or operations staff member to:

    • Create and edit products
    • Add or edit SKUs
    • Manage inventory-related product details
    • Create and edit services
    • Update…
    1 vote

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  11. Right now, it appears that the ability to edit products, SKUs, services, and other operational settings requires granting “Manage Business” access through the gear icon. The problem is that this also gives the staff member access to areas they should not control, including the ability to edit permission groups and potentially change their own or other users’ privileges.

    For our practice, this creates a real internal-control and security issue. We need to delegate operational setup tasks to trusted managers — for example:

    Creating and editing products
    Adding or editing SKUs
    Managing inventory-related product details
    Creating and editing services
    Updating service…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  12. Allow customers the option to purchase a single session without having to book an appointment. If there’s a sale and a customer wants to purchase a single session and use later they can’t. Boulevard forces an appointment for all services unless purchased as a package or membership.

    1 vote

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  13. It would be nice to have a 4 day view even when there are more than 6 staff members /resources available. It's hard to schedule out multiple days without this feature.

    1 vote

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  14. Allow for documentation of finer/thinner pencil lines. This will increase accuracy with documenting filler placement. The pencil lines now are very thick and it's hard to show details.

    2 votes

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  15. A page like the cancellations page that shows only rescheduled appointments. Often times a client will reschedule same day, close to their appointment time and I cant find who it was, like their name to see if it is a common re occurrence.

    11 votes

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  16. We've noticed that the current signature and date entry fields on patient forms are not very user friendly, especially for our older clientele. Many patients struggle because:
    - the buttons and options are small and hard to see/read
    - there are multiple steps/buttons, which makes the process confusing especially for the signature part.

    it would be helpful if the signature/date section could be simplified and made more accessible - for example, large buttons, clearer instructions, and a more streamlined entry process. this would improve patient experience (many of them get frustrated and upset) and reduce time spent assisting clients with.…

    8 votes

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  17. On the Sales Tab, next to order status, it should list the payment method.
    Very beneficial for business that use several 'other payment types'

    1 vote

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  18. 1 vote

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  19. For before and after photos, an app or a place in the app, so that we can take pictures and they automatically upload to the gallery with a ghosting app so the before and afters are perfect.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  20. Allowing multiple bookings, clients should be able to book multiple services and multiple technicians at the same time on the professional app. This is very common in the nail salon industry. For example, one client may get a pedicure and manicure at the same time, with one technician working on their toes and another technician working on their nails.

    1 vote

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