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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7489 results found

  1. It would be extremely helpful if we could add notes to an invoice while the invoice is still open. Now, we have to close the invoice then go back in to the "order" to add a note. Our providers creates the invoices in the room with the patient so this feature would be helpful for them to add notes in the invoice for front desk to see or even for front desk to add notes.

    12 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  2. I’d love to suggest a feature enhancement regarding form completion frequency. Currently, the available options are limited to “at first visit” and “at each visit.” It would be incredibly helpful to have more flexible, intelligent options for how often certain forms need to be filled out.

    For example, the ability to set forms to be completed:

    Manually (at staff discretion)

    Once every X days/months (e.g., every 6 months or annually)

    Once per treatment type or category

    After a significant update or policy change

    Based on patient-specific factors (e.g., age, medical history updates, etc.)

    Having these additional options would greatly improve…

    4 votes

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  3. Can you please put the date that people have purchased the gift certificate between recipient email and source ASAP! I don't want to have to search for the date. This is good information to have when I am running GC sales.

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  4. Would love to see receipts include the number of units a client received and the cost per unit, not just the total. It would make things clearer for both clients and providers.

    4 votes

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  5. Customization on blocks:
    Changing colors of blocks
    Duplicating blocks
    Run a report for all blocks on the calendar
    Select multiple employees at 1 time and select a date range

    5 votes

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  6. Guests should automatically receive a copy of any intake forms they complete and sign. This ensures they have a record of the information provided, the policies acknowledged, and their agreement to our terms.

    3 votes

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  7. Assign unit cost at the location level for Purchase Orders. Sometimes, prices for the same item differ by state.

    3 votes

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  8. Add functionality to allow membership vouchers to be placed in the wallet at the start of each calendar month and remain active until the end of that same month, regardless of the client's individual billing or pay period. This change would address the issue where some clients need to redeem services before their payment has technically been processed—often due to provider availability—causing complications with voucher tracking and commission calculations. Ensuring vouchers are consistently visible and valid throughout the entire month would simplify administration and reduce billing discrepancies.

    3 votes

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  9. Report that shows a breakdown of which staff members have booked appointments with the appointment details included.

    166 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  10. we should have a separate app for texting. we should also be able to unread messages. even better if texts could all go to a "front desk" person (within app) but also to the clients provider (within app)

    5 votes

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  11. Detailed Print Ticket with DATE of appointment with client contact information and the ability to print out the day's appointment tickets.

    14 votes

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    1 comment  ·  Admin →
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  12. Add a column to the product sales report that shows current quantity on hand to be able to help improve ordering and enable us to keep top sellers continuously stocked.

    2 votes

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    1 comment  ·  Admin →
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  13. Have an option to back date a chart for late or forgotten documentation for the day of the appointment. Same with adding photos to the gallery.

    8 votes

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  14. Google Analytics or Boulevard Report tracking to track clients who create a cart in the booking widget and don't complete the following steps. Having the ability to see what the exact drop-off points are would be most helpful for understanding where opportunities for improvement exist.

    1 vote

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  15. I want to have images next to the services added to the menu so clients are more enticed to book. Booking sites like vagaro does this and they don’t even charge as much as boulevard

    1 vote

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  16. Some employees want to be able to adjust their schedule hours via app, but are not able to do so via app, it would be much easier if it was possible to adjust location hours via app

    1 vote

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  17. Some stylist are still training and not the most appropriate to place with brand new clients who have never visited the salon before...or they're inappropriate to book with until a client has been at the salon at least 2x or more

    1 vote

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  18. 1 vote

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  19. 3 votes

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  20. Iphone integrated their tap to pay on payment softwares. But boulevard still hasn’t integrated it in their software. It would make it easier for rental stylists to do their own check out in a full salon where the access to checkout is more difficult.

    4 votes

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